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New install of BD on Win11 blocks access to network (local and internet)
I've now tried freshly installing BD (tried it twice) on my Lenovo P70 laptop on which I've freshly installed Win11. Internet connection is wired, ethernet cable to the router. For some reason, BD is seemingly blocking all access to my network adapter, producing assorted error messages from assorted apps as if my…
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Recent BD version now produces "You are safe" when Windows Media Center extender sessions start
Well, this is a brand new symptom from what must be some very recent changes in BD, running on a Win7 system because it runs Windows Media Center. There are four "extenders" around the house supporting TVs at those locations. WMC extenders actually are Windows "remote desktop" users, so when you start up an extender to…
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Why am I getting "update error -2023" on one of my 20 machines?
Just started happening earlier this morning: "update now" fails with error -2023. I cannot find any information on error -2023. BitDefender Central for my account shows this particular machine operating normally, with no issues or security alerts for quite some time. What is error -2023? What does it tell me to do? It…
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Bitdefender 2020 NO LONGER WORKS on two Win7 HTPC's with Ceton TV Tuner cards
I now have an additional FATAL PROBLEM with Bitdefender 2020: IT NO LONGER WILL INITIATE on both of these Win7 HTPC machines, both of which have a Ceton TV tuner card in it. This is a NEW ISSUE and I have already opened a support ticket today, 1007470964, and already uploaded all of the support tool files plus additional…
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Error 2002 repeatedly, trying to update the product on a slow internet connection
Trying to apply the product updates on my very new Lenovo P17 laptop, I've been unsuccessful since November 2021. Every time I try it gets to the 80% point, and then cooks for a while, and then fails. Details of the failure are "2002 error -> try again in a few hours". Well that's nonsense. It has failed for months. And I…
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BD Win7 blocking "multicast discover", but allows "broadcast discover"
I've recently bought a Silicon Dust HDHomeRun Flex-4K network tuner, to provide OTA/ATSC broadcast TV support for both ATSC 1.0 and ATSC 3.0 channels. The product includes DVR software functionality, with the HDHR DVR "server" service program running on either Win7 or Win10. In support of this, HDHR "client" apps are…
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BD 2020 blocks Windows 10 mobile hotspot in two different ways!!
Back in 2019 I posed a question here about BD 2019 seemingly blocking my use of Windows 10 "mobile hotspot" functionality from my laptop. Specifically the issue was "could not get an IP". Of course a complete uninstall of BitDefender brought back full hotspot functionality. Clearly the problem was with BitDefender. After…
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Why is BDSERVICEHOST.EXE in Win7 constantly talking to 253.185.120.34 (GoogleUserContent.com)??
I was noticing a constant regular periodic activity on my internet DUMeter graph on both of my Win7 desktop machines and decided to chase down the source using Taskmanager Resource Monitor. I've looked on one of my Win10 laptops and don't see the same behavior. Turns out it is BDSERVICEHOST.EXE, constantly talking to…
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Quick Scan - "Scanning in progress" STUCK at Registry item, must be STOPPED and then "X'd.
Standard daily quick scan. It's STUCK!! I have no option but to STOP it. Every day this happens. This happens every day. Which makes it more frustrating than the continuing Saturday weekly "freeze" (for weekly Custom System Scan) on an unattended machine on the first password-protected file awaiting my response go "skip,…
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"Quarantine List" location in new Version 25 needs to be made easier to find
It used to be trivially simple to find the "Quarantine List" in previous version 24 of BD2020. You went to Protection, and in the major "Antivirus" category right away there was "Quarantine". All immediately visible and accessible with one single click. But now with version 25 the location of this Quarantine list is…
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Password-protected files prevent Scans from completing
Every time this popup occurs during a scan, I keep replying "do not process any password-protected files". I would have assumed this is a permanently remembered reply, since there is no Settings option to let me force it. But it apparently is NOT REMEMBERED. Consequently, every time my daily or weekly scan runs into one of…
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BD2020 New false positives: Quicken\Screenshare and FoxitPDF\PreviewHost
Just happened in this morning's scan: I don't want to delete them because they are relevant to the two products. But they've been moved to quarantine and "disinfection is in progress", and I can no longer launch either product until I do something. What am I supposed to do??
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Why won''t some of my 20 BD seats automatically update to 25.0.7.34?
I have 20 licensed machines, all up-to-date and protected. Most of them automatically updated to 25.0.7.34 over the past month or so. For some reason, a handful of these 20 machines machines are still back at 24.0.26.147. They show last update of 10/27. Why are these machines "stuck" at back-level product? Why won't they…
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New 25.0.3.24: Protection window partial/scrollable at 125% scale
Just was requested to reboot my computer to complete the installation of the newest version of BD, 25.0.3.24. Naturally it's very different looking, which is of course very annoying to longtime users who were quite happy with the forever interface and appearance. If it's not broke don't fix it, but maybe there will be some…
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PowerISO 7.6 installer - identified as Trojan.GenericKD.33887387
Also, when actually trying to do the download of the x64 installer from the PowerISO web site, BitDefender blocks the page, and I must manually accept it: PowerISO is a legitimate operation, not malware. The page on which the download link occurs is:
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BUG: BD Firewall prevents visiblity of SMBv1 server in Win10
I've been chasing down this issue since New Years day, and I finally have conclusive proof that the problem is caused by Bitdefender Firewall (so what else is new?). The situation backstory involves the presence of two media players (Oppo BDP-103 and Oppo UDP-203), as well as my LG OLED C9 "smart TV", all of which have the…
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Did new forum software lose several weeks of recent posts??
Should be obvious to all, but it's apparent this forum's software platform has recently been changed. As part of the migration it appears a forum thread database from several weeks ago was used for the conversion, rather than taking a most-current overnight backup and converting it. Consequently all of the posts and…
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Win7: "You don't have permission to shut-down this computer"!!!
There is a brand new worldwide symptom affecting MANY MANY Win7 users, involving as its primary symptom the inability to shut down or restart Win7 due to requiring "administrator permission". If you do a google search for "Error - You don't have permission to shut-down this computer " you will discover that many people…
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"Access violation ... in module ATCUF32.DLL ..." installing Free Commander XE
Something recently changed in BitDefender Total Security 2020 has obviously caused this abend. It first occurred yesterday, installing the latest version 808 of Free Commander XE. It had not occurred installing the previous version 807, so I gave the previous version 807 a retry just to be sure. And surprisingly it…
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BitDefender prevents VNC Server "connection test" from working
I have already contacted the RealVNC support people about this and opened a support ticket with them, and they have been able to duplicate my issue. The problem is that their "connection self-test" functionality FAILS WHEN BITDEFENDER IS INSTALLED, and WORKS WHEN BITDEFENDER IS UNINSTALLED!! The mystery here is that the…
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Does BitDefender prevent Win10 Mobile Hotspot client connections?
I don't know if BitDefender is involved at all, but I'll ask the question anyway. I'm trying to get Win10 Mobile Hotspot to work, using Lenovo P70 laptop which is ethernet cable connected to a router/modem/internet. I want to share its wired ethernet connection, via the Win10 Mobile Hotspot functionality, so that nearby…
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Two Win7 HTPC's with Ceton TV tuners indistinguishable
I reported this problem on the 2019 product forum back in April, for my 5-seat license for Bitdefender Total Security. I have now upgraded all my machines to the latest 2020 version and the problem persists. Still uncorrected. The problem is that my two Win7 HTPC's both use Ceton TV tuner cards, which is a "network device"…
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Could Bitdefender be interfering with WMC extenders?
This is a relatively recent symptom I'm tearing my hear out chasing, so I'm wondering if it's due to a relatively recent change in Bitdefender 2019 Total Security that might have been rolled out. I say this because the problem was NEVER EVER PRESENT before the past week or two at most. In fact I'm sure it didn't exist as…
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Why doesn't desktop show in its own Explorer "Network"
I have Bitdefender Total Security 2019 installed on two Win7 desktop machines (DFW and Z170), each one configured as a Windows Media Center HTPC. Both machines contain a Ceton TV tuner card, which uses a driver based on TCPIP (i.e. the TV tuner card has an IP address of 192.168.200.1), so it looks like a "network". Both…
