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¿Como puedo desinfectar un archivo?

Opciones

Lo que sucede es que un compañero del trabajo me ha mandado un archivo y al descargarlo bit defender detecta que esta infectado con un trojano y elimina el archivo, lo que quisiera saber es si hay alguna forma de que el antivirus vacune el archivo para poder trabajar sobre el.


Mejor Respuesta

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    Respuesta ✓
    Opciones

    If you think the website/ file is incorrectly blocked by bitdefender you can share the same with malware researchers by filling up the forum in below stated link

    https://www.bitdefender.com/consumer/support/answer/29358/

    If website/ file is indeed incorrectly blocked, detection will be removed in maximum of 72 hours and if the detection still remains after 72 hours, consider the website/ file as malicious by malware researchers and the detection will stay.

    Can you also upload the file to virustotal.com and share the virustotal link here

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)