Paul-Robert

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  • Hello NMA, The recommended system requirements for Bitdefender 2016 are: - 2 GB available free hard disk space (at least 800 MB on the system drive) - Intel CORE Duo (2 GHz) or equivalent processor - Memory (RAM): 2 GB as seen: http://www.bitdefender.com/support/system-...ucts)-1471.html Furthermore, Atom processors were…
  • Hello Straycat, Please be informed that we have verified the Bitdefender Central account created with the same e-mail address used to create the Forum account. After verifying the account, we could not locate a subscription for a Classic Line Bitdefender product(Antivirus Plus, Internet Security or Total Security) Please…
  • Hello aloke p, The latest Bitdefender 2016 build is 20.0.19.1099. Please right click on the red B icon from the system tray and select: Update Now. If the build does not match, please go to the Update Events and let us know if you encounter any error.
  • Hi Burgurne, If you are to make a purchase for a Bitdefender Internet Security/3 users subscription, you will be able to activate it on the first Central account, as soon as the fist key expires. At that point, you can install the product on all 3 computers, from the same Central account, thus having the same validity.…
  • Hello DeonC, Please be informed that our Commercial Team has sent you an e-mail with all the necessary information 2 days ago. The assign case number is 2015100213110004. In order to install the 2016 version of our program, please follow the steps from the article below:…
  • Hi AvoTech, Please be informed that the issue has been sent to our Commercial Team via ticket: 2015100716380003. Since the correspondence will contain confidential information, the conversation will be handled exclusively by e-mail. I will proceed in closing the topic.
  • Hi all, If the issue reproduces on other computers, please follow the steps below and send the logs requested in order to have the issue investigated by our development team: 1. Download the attachment from this message, corresponding with the product installed on the device(FW IS for Bitdefender Internet Security; FW TS…
  • Hi Burgurne, Since the requested information is restricted to general view, please send me a personal message with the license keys that you currently own, the e-mail address that you would like to use to create the Central account and the total number of computers on which you would like to install Bitdefender. We will…
  • Hello daniel_asenjo, Welcome to the Bitdefender forum and please accept our apologies for the situation encountered. Our Commercial Department has acknowledged the case and you will be contacted shortly, via e-mail. The case number assigned to you is 2015092914350004. Since the communication will contain confidential…
  • Hello shahram2, Welcome to the Bitdefender forum. Please be informed that the case is currently under analysis. Our Commercial Team will provide you with an official response via assigned case number 2015092913090003. Since the reply will contain confidential information, we will not post it in this topic. In regards to…
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