W10 system restore does not function because of antivirus software?

nicolaas52

this is the message I get from Windows10 after trying to reset my laptop to an earlier date:

W10 system restore does not function because of antivirus software?

Gjoksi

Hello.

It seems that this is an old known issue.

On that matter, check out these topics:

https://community.bitdefender.com/en/discussion/72200/system-restore-problem

https://community.bitdefender.com/en/discussion/55972/windows-restore

https://community.bitdefender.com/en/discussion/68827/bis-2016-prevents-system-restore

https://community.bitdefender.com/en/discussion/40258/windows-8-system-restore-not-working-because-of-bd

https://community.bitdefender.com/en/discussion/52471/windows-system-restore-fails-with-bitdefender-windows-8

https://community.bitdefender.com/en/discussion/42452/bitdefender-hinders-windows-system-restore

If those solutions didn't help, you better e-mail consumer support:

https://www.bitdefender.com/consumer/support/

Regards.

danielbucur

I have same issue with BTS 2022 since April 10th. I don't know if an update of W11 or an update of BTS created this issue.

Tried to create a restore point in safe mode, as all old topics suggest but there is no "system protection" tab in safe mode available anymore, looks like it has been disabled by Microsoft at least for W11 I'm using.

Does anyone find other solution than uninstalling BTS to be able to create a restore point?