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Find device - does not work
I forgot my cell phone in the car. 400 meters from home. I tried to locate the device through the BD Central service. Absolutely no chance. Although I have everything enabled, location service enabled on my mobile. It found nothing. It wasn't until I had my mobile in my hand again that it solemnly informed me of the…
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Multiple questions from a new user
A. Is there a way to manage notifications? I often get the following notification on my desktop: "Suspicious connection blocked Feature:Online Threat Preventionfirefox.exe attempted to establish a connection relying on an unmatching security certificate to gitcdn.xyz. We blocked the connection to keep your data safe since…
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PIN to access anti-theft options
Hello everyone, So far I'm very happy with bitdefender products, but I discovered recently that we can wipe a device remotely and I feel insecure with this single point of failure. Just accessing the account online is enough, no additional security check (like a PIN) for an irreversible process on several devices. Even if…
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Is there any way to disable remote monitoring / remote wipe in the client?
I do not need this functionality, IMHO it is downright dangerous to have enabled by default. Even with my bitdefender account secured by 2FA, who's to say some malicious actor within Bitdefender doesn't wake up on the wrong side of bed one day and sends a wipe command to every connected PC? I've looked through various…
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Cannot Activate As Administrator Of Device. Any Help?
I recently purchased Mobile security application for my mobile devices. Specially want to you use antitheft and lost wipe data feature. When I try, I get this message "Because another app is displaying on top of these options, settings is unable to respond". I have tried all the suggestions from the below URL Please advise…
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Anti-Theft unable to set-up
I'm using Huawei P30, when i try to set up the anti-theft function, it also pop up with this? But i do tried many ways but i unable to found the reason behind? Anyone can help this?
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Anti-Theft on Android mobile
Dear All, I downloaded the trial version of Bit Defender Premium Security to test the product for a future purchase. I notice a strange situation. I installed the mobile version on my wife's mobile (redmi note 8 with Android 12). I testes the option Anti-Thef. I go to https://central.bitdefender.com/ and select the "play…
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Improve antivirus on cellphone and the option to block turn off on cellphone
I would like the antivirus system not only to review the applications but also the device's internal equipment or documents. I would also like it to have the security option that if the person wants to turn off the cell phone, they cannot unless the equipment is on. If the cell phone is blocked, the user or thief who wants…
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Disable anti theft in Total Security 2020
Since BitDefender did not sell 1 device licence for PC, now I am using a shared account with someone I don't know. I am afraid that someone malicious intentionally wipe my PC or tracking my location from BitDefender Central. How can i disable or uninstall Anti-Theft feature from Total Security 2020?
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Allow user to Disable Anti Theft or add an additional security code for the wipe feature
Hi, I have already posted this message in another old topic, but I think it might have better visibility to post in a new one I am using Bitdefender Total Security (Trial) and have registered 3 devices. If someone is able to get my credentials to login in Bitdedefender Central, it would be very easy to wipe out the content…
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Bitdefender 2019 Anti-Theft utility NOT showing correct location
When I try to locate my laptop, it shows totally incorrect location.Even after several Refresh it is showing the same location(incorrect location). When I activated anti-theft service for the first time it was showing accurate location. Please tell me what to do to fix it asap? Thank you !
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Sending SMS to lock stolen phone shows theif the unlock pin?phone
Using mobile security on two android phones I sent an SMS from one to the other containing the text bd-12345 locate In order to simulate locating a stolen phone. In order for this to work you have to include the unlock pin for the remote phone (eg 12345) in the SMS message you send I correctly got back an SMS from the…
