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Licensing of mobile devices (Central App)
I don't want to use antivirus on my iPhone, but I would like to be able to access and manage Bitdefender Central via the Central app. I've noticed that as soon as I log into the Central app with my iPhone, the iPhone is shown as a vulnerable device in the Central overview. It is also the case that the iPhone is then…
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What happens when a Bitdefender license expires?
Hi, I have a very simple question: what happens when a GravityZone Business Security Premium license expires? Thanks a lot!
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issue in reactivating the Android App following licence addition
Dear Following the renew of my licence to Bitdefender Total Security, I am no more able to have an approved licence in the Android App. Following many re-installations it is still impossible. May I ask your support in solving this issue that avoid me to be protected for a month. Thanks in advance Nicolas
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Cloned win10 pcs appear as one device on Central console
Greetings to the community! I'm facing a - kind of unexpected - situation with Total Security: I have a Win10pro system which I cloned twice and installed in similar hardware, thus getting 3 identical pcs (without having to install them from scratch). The original has BD Total Security installed on it. After the cloning, I…
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90 days free subscription
Hello everyone! A couple of minutes ago I saw an ad on Facebook which offered 90 days of Bitdefender Total Security. I wanted to give it a try and after I logged in (I already had a bitdefender central account as I have the free version) apparently the subscription activated and I have not got any details about it. Now I'd…
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I want to become reseller for Bitdefender Products
Dear team, I am from India. I would like to become a reseller for bitdefender home products. I would like to get Global or US & EU keys. I could not find a distributor using bitdefender partner locator who sell home products. I can give assurance that I won't sell the products in another region. Please email me the…
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False warnings, then wrong license
I've used Bitdefender for several years and there is ONE THING that I find very annoying. Last year I had a license for ten devices. This year I started receiving the doomsday emails, your product is about to expire, "Danger Will Robinson...DANGER!". So I decided to stop ignoring the annoying emails and renew a few weeks…
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Code Expiration
If I buy a subscription, can I activated it any time I want? The activate code has an expiration period?
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How to replace current license from old computer to new computer?
How do I replace current license from Old computer to new computer? I have dispose my old computer due to hardware issue and couldn't find a way to replace the license to new computer. Appreciate your kind assistant.
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Renewed subscription
I recently renewed my subscription and on my device it shows I have 371 days left. My subscription allows me to install Bitdefender on upto 3 devices and it is installed on one other. On the other device there is a notification that the subscription expires in a few days. Do I have to reinstall Bitdefender on the other…
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Cannot activate licence code
Hi i am currently having some trouble activating the licence code i received by mail. i already had 200+ days remaining in my subscription ( 2016 version ) but i also purchased another 12 months subscription and when i try to go to the "My subscriptions " to activate the code received by mail, the section it is blank and…
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Wrong Email
Hello there, I just purchased Bitdefender 2017 and gave the wrong email address by mistake, I put .ca instead of .com now I can't get my confirmation email to activate my product or use the telephone service to resend the information because it only resends it to the same email!
