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How do I find advice based on MY version of Bitdefender Total Security?
I find many references to Protection - > Antivirus - > Open - > Settings, where I'm supposed to find options like "Scan flash drives" and "Manage Exceptions", which are not present. I can't find those options anywhere else, either. My General options only relate to Passwords, Security widget, Special offers,…
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New scan technologies
Hi, The new changelog says the following: Integrated new scan technologies What exactly does that mean? Something completely new or just an update to the current one? Greetings
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Why Did I Have 92494 Skipped Items In BD Total Security System (Full) Scan?
I ran a full scan with Bitdefender Total Security. When it was done, it said that I had 92494 skipped items. I searched the community but all of the skipped items posts were in the archive and the links that they said explained this were dead. So, why did this happen?
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File counts from scan vary wildly day to day
I run a scheduled scan daily. It reports a vastly different number of files scanned day to day: day 3: 1804800 day 2: 4950324 day 1: 2993581 And of course, the time it takes for the scan to run varies, too. Why the variation?
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Is There A Way To Set The Scam Alert That When It Detects A Dangerous Link To Block And Delete It?
Is there a way to set the Scam Alert that when it Detects a dangerous link it could either just Block and delete it automatically or ask if I wanted to save or delete the dangerous link? Instead of just the notification that tells me there a dangerous link!
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Can on demand scan with malwarebytes conflict with bitdefender and crash some windows process?
Had wierd experience when I was scanning with malwarebytes as on demand scanner on my pc. I alt tab from my game while scan was scanning and as soon as I alt tab to desktop I notice my taskbar was semifrozen some animations were working some not and clicks were not functioning as normal. Could this be sign of conflict?
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Very slow system scan; no progress percentage displayed
now at 20 hours and 122,000,000 items. The progress bar does not include progress percentage, so I have no idea as to level of prgoress. Can anyone help? Thanks.
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Dropbox Online Scan
I would like to scan my Dropbox online BEFORE I download the files locally on the mac, is this possible with aby Bitdefender product?
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Chinese dotnet
I work in IT for 20 years and im a bit ashamed to say that for the first time this kind of thing happened to me, i was very distracted with something else. Running a Win11 Pro - all updates installed. Ok ill start with what happened - Purchased a wifi cam through TEMU - Cam365. It has option to store / upload recording to…
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Password protected files during scan
Hello! I installed ran my first scan and there were two infected files which have been removed. I’ve been having a lot of problems and I ran another scan and I paid more attention to the password protected folders it was not able to scan. This computer was given to me by a former client in 2022. The password protected…
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BDTS Custom Scan Disappears
Bitdefender Total Security, build # 27.0.30.136 - create a custom scan profile and it disappears after a desktop reboot. Searching the site, it's been an issue in the past, but don't see any recent references to the issue. Is anyone else having this issue? TIA for any info... Running on Windows 11 23H2 - Uninstall /…
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How to find scheduled scan?
I have a scan that runs every Thursday at 6. I know that I used to be able to access this and change the time it runs as I changed it only a few months ago. But now, for whatever reason, although the scan still runs as scheduled, I can't seem to see nor alter it anywhere. Where did this go?
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Possible malware attack from advertisement website
Hi yesterday I got into website xossip that plays videos it asked to turn off adblock so I did click on the video to play and it opened 3 ad separate websites. Then it downloaded js file into my computer called export.js that I made sure to delete without opening(now I realized I should have keep it for analyzing it). I…
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Option: Scan only new and modified files. [Problem]
1- Under Protection Features, I open the AntiVirus window. There I select Advanced and make sure that the option, "Scan only new and modified files" is checked ON. 2- Now I start a full System Scan. 3- Going back to the Advanced options menu in the Antivirus section, (while the scan is still running). I now see that "Scan…
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Change scan frequency/time of day?
BD scans my incredibly run down Galaxy s9 a lot, and it uses enough overhead that it sometimes disrupts other active apps. Like I said, it's an old phone far enough into end of life that it already struggles with basic functionality here and there. I don't need my storage scanned 2-3 times per day. I probably don't even…
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Extra option for what to do on finding a problem
Long-time Kaspersky user. New user here. Trojan Generic 17890680 was found. Normally I would have asked for removal. But it turns out I Use that product for many years almost every day. So I asked BitDefender to ignore this one. But extending 'ignore' to all other findings is almost the same as not using an antivirus. New…
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Icon colors in log
What are the icon colors in the log. I see red and grey, but they both say "Malware scanner: Application $app was scanned on install and found clean" (Amazon Alexa and Proton Calendar respectively for two examples),
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Cloud Scan at Startup - can I stop this?
I have cloud storage that appears as a drive on my PC. Whenever I boot my PC up it automatically starts scanning the device (which is what I want) but it also scans my cloud storage (which I don't want). Is there any way I can exclude the cloud storage from the device scan that is carried out when I bootup my PC? I have…
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it has been 5 hours and still it is scanning why?
why it is taking so long to scan i only wanted to scan my c drive but it has been 5 hours and still it is scanning
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Random Full System Scan
Hi, This morning I booted up my Win10 machine and walked away, when I came back it there was the “Your system is clean” screen. I did not start a scan nor do I have any scheduled scans setup. It had however only scanned about 5000 files and the log indicated that the scan had been cancelled by the user. I did not start…
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Want To Scan A File Before Downloading It. Is That Possible And How?
Twenty-five page PDF on LinkedIn that I'd like to download. Want to scan it with Bitdefender Total Security Build 27.0.3.19 on my Windows 10 pc BEFORE downloading. Is that possible? How? If not possible, what is best way to ensure I don't infect my pc with anything on this file download? Appreciate any help.
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Manually Run "Rescue Environment" Comes Preconfigured To Not Check For Rootkits. Any Help?
That is exactly WHY I ran the routine - and I cannot find anyplace to change that configuration. Help!
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Found Two Bugs In BD Total Security Build 26.0.34.145
Hello, So, I found two bugs in the latest version of Bitdefender Total Security 26.0. 34.145. Maybe this was present in previous versions too, I don't know. One of them is, blocking/detection notification is not shown sometimes. I was downloading a malicious torrent for the purpose of testing. One of the zip files was…
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Why can't I scan a single item by right clicking on it?
When I want to just scan one item, I right click on it, select bitdefender, and then select "scan with bitdefender", and nothing happens at all. I'm not sure why this is.
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No Automatic Scan On External HDD ("Autoscan" Is On). Any Help?
Hello folks, i recently installed my Total Security, today i proceed to connect my external hard drive on my PC and while i have enabled the automatic scan option for flash drives, nothing was done by Bitdefender. I had zero notifications about scanned drives etc.. I tried many times to reconnect it and then i inserted…
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Cloud Files scan - protected password
Hi, I'm new to the community, so I hope this post is both appropriate and in the right category. After a full system scan, I noticed a few files had not been scan due to being password protected. Of all the files only two were unrecognised and are associated in the cloud? Thelink under Cloud Files information section,…
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Computer Fan Turns On Near The End Of A System Scan. Any Ideas?
Hi! My desktop computer's fan turns on near the end of a full-system scan. Is this normal or is it something I should be worried about? Thanks.
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Why does Bitdefender Scan a Significantly Different Number of Files on Similar Computers?
I just ran my periodic preventative/proactive deep scans on my computers. Two of them are similarly configured. Yet there was an 800,000 file difference in the number of files scanned. Oh gosh, I just realized a "scanned item" can't be the same as a file--one computer has 410,000 files (according to windirstat) -- and…
