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BD Mobile Security: Scam Alert And Anti-Theft Both Turned Off. Any Help?
Hello everyone, I just wanted to inform you that both Scam Alert and Anti-Theft in the BD Mobile Security App were found disabled on not just my phone but also my mother's for no reason when turning the phone off and back on (since yesterday so version 3.3.234.2411 might be the culprit I guess because that update happened…
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On-premises Gravity Zone Console says, "Your console is out of date." but it's on latest version.
I am running on-premises Bitdefender gravity zone VM on Hyper-V host. Recently I got notification that upgrade is available so I logged in and upgraded it to version (latest by what I can see) 6.37.1-1, But when I look at the update page, I see it showing. "Your console is out of date." tried rebooting VM, using different…
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Bitdefender mobile security manual scanner graphics glitch
I have and android tv box the HK1RBOX running android 12, I have bitdefender mobile security version 3.3.232.2401 installed on it. Since a few weeks now I have experienced a graphics glitch when using the manual scanner. When first booting my android box and then running a scan with bitdefender the scanner animation show…
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BD Mobile Security: App Anomaly Detection Suddenly Turned Off. Any Help?
Hello everyone :) I just wanted to inform you that the App Anomaly Detection feature in the BD Mobile Security App was found disabled on not just my phone but also my mother's for no reason after the latest update (roughly within the last one or two days). This was perceived as a rather unpleasant surprise by the both of…
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ea app being removed
Hi my ea app keeps getting removed can you please make an update to prevent this?
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Bitdefender Firewall not working with expressvpn after update to 27.0.18.96
After bitdefender updated to version 27.0.18.96 today the firewall is no longer working when connected with the expressvpn app, it's no longer making rules when using the expressvpn app on windows, even when I manually add firewall rules for example firefox it does not block connections to websites when I disable the…
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No Mac Updates in around 48 hours
Running Bitdefender for Mac version 9.3.1.12. When I open the UI and check the notifications, typically will see "Update completed successfully" at least once a day, sometimes multiple times per day. But the last update was near 48 hours ago. When I go to the actions menu and select "Update threat information database" it…
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Task failed! [-6]
I noticed that my 2016 server did not have firewall, etc. installed. When I tried to update the configuration, I got the following message: Failed Task. Reconfigure agent settings(sub-task) has failed on CONNECTSERVER, returning the error message: Task failed! [-6]. Do I need to uninstall and reinstall the agent? Thanks! :)
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How would you go about resolving this conflict ? (see image)
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Created New Install of Windows and Install of Bitdefender
I updated Bitdefender so I can have the most updated version. Bitdefender was open when the update was almost finished updating then it gave me a prompt that said it needed to close or maybe their was an error not sure. Then Bitdefender asked to restart so that it could update itself. My question, is this normal, never had…
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BitDefender restart org computers
hey everyone we are using bitdefender in our org for the last year and so far it is pretty good but since today bitdefender ask all the computers ( around 400 ) to restart them self for maintenance " BitDefender Endpoint secuirty tools will be reboot your system in 600 seconds for maintenance operations " its the first…
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Bitdefender Free Keeps Asking Me For A Restart To Finalize The Update Process
This problem only started not even half a day yet but the problem is still there even if I restart my pc for like 3/4th time every 10 ish minutes, is there anyway to fix this problem? Thanks.
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Unable to update the Bitdefender application
Whenever I update my Bitdefender(AV plus) it gets Stuck on 80% I have tried uninstall-fresh install like 3 times now, tried clearing temp cache , log in log out account , can someone assist me on this?
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Bitdefender Firewall no longer working after update to 27.0.16.87
My bitdefender total security updated to version 27.0.16.87 without problem this morning then a few hours later it updated again to the same version and now the firewall no longer works. I have already uninstalled using the bitdefender uninstaller tool and reinstalled, it installed normally but then after a reboot it again…
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Bitdefender Total Security not updating after subscription renewal
Since renewing annual subscription to Bitdefender Total Security (Build 27.0.14.78) the program has stopped updating. When selecting a manual update it just runs without any results. Any ideas what the cause might be and how to fix it?
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vulnerability does not clear after installing updates.
I ran vulnerability scan, and it showed that I had an update to install. I installed the update, and it said that the update was installed. However, when I went back to the vulnerability scan it said that I needed to install an update, but it is the same update as indicated before. what do I do in this situation. I looked…
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Bitdefender GravityZone - signature file updates failing
We have a workstation that is behind a firewall that is locked down such that we need to whitelist anything that needs access. We have whitelisted .bitdefender.com/* and still attempting to update signature files fail. What I need to know is where the antimalware, network attack defence, and security content update attempt…
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How to update outdated Digital Identity Protection DIP info in settings?
Hi everyone! Hope you're safe and well. How do I update incorrect details on the DIP? I've just recently upgraded my Bitdefender product and DIP is included. However, I do not see anyway where I can update info, other than email and credit card details (figures!) 😀 I do not recall being asked about digital footprint / web…
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Bitdefender Home solutions - version 27.0.1.13.
When they release the new version of the Bitdefender engine, that is, version 27?, well, version 26 takes a long time and I feel that it needs an update.
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Windows 11 not updating after installing Bitdefender.
I am unable to update windows neither from bitdefender app or windows update section. What should i do to update it ?
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When I Run The Update Task, It Takes Forever With 0%. Any Help?
When I run the update task, it takes forever with 0%. I tried to uninstall the internet security and install again, but the same thing.
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Some GravityZone Endpoints do not update automatically / fail to update
Hello all, We have an issue with some of our endpoints that don't update automatically. The vast majority of the endpoints update regularly, but some have to be pushed manually and even with that, some keep failing to do product and security content updates. Some of the problematic computers are on Windows 10 and some on…
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Critical windows update didn't start
I tried to install a 'critical windows update' that bitdefender found after a vulnerability scan, but nothing happened. I waited 1 hour. I have now clicked 'stop'. It seemed to be an update related to microsoft defender antivirus. Did I do anything wrong by stopping it? I didn't get a warning to not stop it. I tried to…
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BD Program Does Not Update When CyberGhost VPN Service Is Enabled. Any Help?
When CyberGhost VPN is enabled, your antivirus does not want to be updated. CyberGhost uses the wireguard protocol. Thanks.
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Can't Update Bitdefender Antivirus Free Through Auto Update. Any Suggestions?
I can't update bitdefender through auto update, i've reinstall windows, changed DNS, even do the troubleshoot on the bitdefender website, i've tried ping the server that i've found on enterprise troubleshoot website(https://update-cloud.2d585.cdn.bitdefender.net/,which i got could not find host) and…
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Announce Next Update Of Bitdefender Endpoint Security Tools?
Dear, Could you please let me know if Bitdefender has any official places that announce upcoming updates in advance? Thanks.
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BD Antivirus For Mac: Threat Information Database Hasn't Been Updated For 4 Days. Any Ideas Why?
Normally, updates occur at least once daily, more typically two or three times. Very occasionally, a day is skipped. However, the last update occurred Dec. 7. What is wrong? And what do I do to fix it? My version of Bitdefender is 9.2.0.12.
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Error Code -1002 During Bitdefender Update. Any Help?
Just checked my notifications, and it appears that updates have been failing since Nov. 25th. When I try to, it says update error and that I need to check my internet. I checked, and my internet is fine. PLEASE HELP! My windows defender says to update it. I have tried using a mobile hotspot and a separate wifi connection.