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Why Are All Settingd Greyed Out?
ver 19.2.0.142. Installed, validated (1 year) and updated. Even with AutoPilot off, all settings are greyed out! Why? How do I get the control back to change settings? Example: I want to turn on-access off for 5 min to install genuine drivers and BIOS. I cannot change ANY settings!? Aloke
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Remove Bitdefender certificates from my PC
I am using Bitdefender 2017 on a Windows 10 PC. I want to disable Web and Email Protection components that scan https traffic because I don't want to use BD certificates in a "man in the middle" process (for however noble the cause). The reasons to do this (or not) merits another whole discussion thread. In the mean time,…
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Settings to inform user of intervention by BDTS
Please have a setting to inform the user about ANY intervention by Bitdefender. Be it privacy action (like blocking the password transmission over unencrypted link), firewall, application access, blocking a web site ....anything!! A lot of annoying incompatibility between BD and Netflix, Qnap, DishAnywhere etc would be…
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Bitdefender blocking access to my NAS
BD is blocking access to my NAS, at https://192.168.1.100/admin/ The NAS uses self-signed certificate. How do I add this exception to BD?
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Why the difference in # of days remaining?
I have always purchased BDTS editions. Why is there a difference between the the various modules as shown in the attached file? I had 307 days left on my Windows PC's but kept getting warnings about expiring products (probably because the other modules were "expiring". I ended up buying a 1 yr extension and now my Windows…
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Disable on-demand scan of compressed files?
How do I disable scans inside compressed archives (especially windows backup files) for on-demand (system scan)?
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What happens when my subscription expires?
About BDTS 2018. What changes after the subscription expires and is not renewed? Does the software continue to work? Are updates (engine? definition?) disabled? Thanks. Aloke
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Is this email from BD for real?
I got an email, supposedly from Bitdefender, claiming improvements and new features. My questions: * Is this email genuine? * Which version # will these changes show up? I am on BDTS ver 21.0.25.80 engine ver: 7.71155 * When will that happen? * Do I need to do anything to get these features if I have set my BDTS 2017 to…
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Ransomware protection option "greyed out"
in BDTS 2017, even though Autopilot is on, Ransomware protection module "on-off" switch is greyed-out. How do I enable it?
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How does BD protect against boot time rootkits?
Like the title says: it appears that BD loads after a significant part of Windows gets loaded. How does it defend (in normal mode of operations, not booting off some rescue disk ...) against rootkits that load before the OS? Aloke
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Mirai?
Does BDTS 2017 detect and/or remove Mirai from my devices? Will it be able to monitor traffic from devices on my LAN other than the PC on which it is installed?
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When Will Certificate Verification Get Enabled?
http://www.itworld.com/article/2889695/som...revocation.html The issue is too complicated to describe here in detail. Please read the above link. An update to BD with this fix was promised. "IDG News Service helped report the issue to Bitdefender and the company developed a fix that will be included in a larger scheduled…
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Does Bdts 2016 Have The Anti-theft Feature?
Is it still there? Any documentation on how to use it (if it is still there!). In fact, where can I find ANY documentation for BDTS 2016?
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Web Protection And Scan Ssl - Should I Do It?
Whats the community's opinion on the sagacity of installing BD as a certificate authority (making it a "man in the middle" in my SSL traffic)? Is it worth it? Does it make BD as a potential source of attack vector? like if they get compromised? Here is an excerpt from the web site:…
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Pc Goes To Sleep In The Middle Of A Scan
I am running a desktop Windows 10 on the default "balanced" plan: display off in 10 min, sleep in 30 min. The computer goes to sleep in the middle of a system scan. This is preventing a full system scan from completing. Should this happen? Shouldn't the CPU and disk activity prevent the PC from going to sleep? Any way to…
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Will Bdts 2015 Automatically Update Itself To Bdts 2016?
I suspect that I already know the answer.. but might as well ask to be sure: Will BDTS2015 update itself to BDTS2016 through the AutoPilot update process? if not, will both versions be supported for the remainder of the BDTS2015 license period? If I do a manual uninstall+install, which uninstall tool should I use to remove…
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Stuck On Ver 20.0.18.1036
I am on ver 20.0.18.1036 despite doing manual updates. How will I get the newer .1037 and higher? Don't make me un-install and re-install. Seems like a hassle and so unnecessary.
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How Do I Monitor Background Scanning Progress?
Occasionally, I will see the security widget animated to show that some background scannin is taking place. How do I monitor its progress? How do I stop the scanning? Aloke
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Still Not Seeing Lan With Adapter Set To Home/office
Win 7 Pro; BDTS ver 18.23.0.1604; Sigs 5811191; engine 7.62206 I see no devices/PC's on my LAN with the Adapter set to Network type:Home/Office; Stealth:off; Generic:on I have to set Network type:Trusted (Stealth and Generic settings doesn't matter then) to get access to LAN devices. Is this normal? Is it safe to set the…
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Pl Explain Network Type, Stealth Mode, Generic Settings
BD is having some issues in blocking access to home LAN resources (NAS, shared files/printers). To make it work (on Win 7), I have to change the settings under Adapters: Network Type = Trusted. I don't like changing things without understanding what I'm doing... Could someone please explain What these settings mean? What…
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Anyway To Get A Refund For Purchase Directly From Bitdefender?
Just purchased (downloaded) BD AV+ for $29 just 2 days ago. This was directly off BD's web site. I see now that BDTS is available for the same price. Is there a way to return the AV+ product, as it has been just a few days since purchase? Aloke
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Disabled Autopilot - Will Bd Update Automatically?
I had to turn off BD firewall (see http://forum.bitdefender.com/index.php?showtopic=54688 ) The AutoPilot is off as a result. Will BD continue to update itself and the virus definitions if AutoPilot is off? Aloke
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Turn Off On-access Scanning For 10 Minutes?
Is there a way to turn off on-access scanning temporarily? Like when I am installing a software (from a trusted source)? I could do that in older versions, but I don't see any way to do that now. Aloke
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How Do I Enter Reg Key For New Install On Win 10?
I installed BD Antivirus Plus 2015 on a new Win 10 system. This was the Win 10 compatible version that I downloaded (30 day trial) from the BD web site. http://www.bitdefender.com/Downloads/ The version # is 19.2.0.142 [Which is strange.. given that the current version on my other PC running Win 7 Pro is 18.23.0.1604] I…
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How Do I View The Logs?
? Aloke
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Is Bdts 2015 Better At Detecting Stuff?
Has there been improvements to the engine (better detection, cleaning etc) in 2015 vs 2014 product? Or is it mostly better UI wrapped around the same scanner? I have BDTS 2014 but use the basic features. I don't use the vault or secure pay etc. Just realtime scanning with mostly default settings. It it worth the time to…
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Is Bdts 2015 Better At Detecting Stuff?, Or Is It Mostly A New Ui?
Pl see this thread ??
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Uninstall Bdts2014 Manually First?
Will BDTS2015 installer remove the BDTS2014 files? Or should BDTS2014 be uninstalled manually before installing BDTS2015?
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Can Bd Total Sec 2013 Coexist W Malawarebytes?
I'm using BDTS 2013. I have no complaints, but would like to install MalawareBytes as a secondary line of defense. Can BDTS coexist w the MalawareBytes Free (which is an on-demad scanner, as far as I can tell)? How about MalawareBytes Pro, which includes on-access scanning? Can that be used along w BDTS? Thanks. Aloke
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How Does Bd Detect Rootkits?
How does BD (or any antivirus, for that matter) detect rootkits? Rootkits load before the OS and hide themselves from the file system. So, how does BD detect them? Will BD detect rootkits when run in the normal GUI mode in Windows (Quick scan or System scan)? Thanks. Aloke