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Unable to get into QuickBooks
I have been unable to get into the QuickBooks file for 3 weeks. After working with QuickBooks, they exhausted every effort on the file and program, and everything is working. They indicated that it is most likely my firewall (Bitdefender) blocking access. This began after the latest Windows 11 update, for which I had to…
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Hosts File access
Hi, I'm using Windows 10. I've just started using Bitdefender after using Kaspersky for many years. In the light of the current circumstances I decided to uninstall Kaspersy for obvious reasons. I am a developer and I need to be able to switch my hosts file at the click of a button. I had written a program to do this and…
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Recently Bitdefender has been detecting java running a malicious command line.
I'm confused as I haven't changed anything or messed with anything it happens whenever i launch modded minecraft (keep in mind i haven't made any changes and have been using this for a while) My cousin also uses the same mods and everything but he doesn't have this problem…
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High CPU Usage on Ubuntu with Bitdefender GravityZone Agent (Anti-Malware Only Policy)
I have installed the Bitdefender GravityZone agent on an Ubuntu machine (Business license), and applied a policy configured with Anti-Malware only, with updates for both the product and signatures explicitly disabled. However, I am experiencing high CPU usage. The process: /opt/bitdefender-security-tools/bin/bdsecd -c…
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Bitdefender Popups Render Half-Cut, Hiding dismiss Buttons
Bitdefender popup notifications (e.g., “Microphone accessed”, security alerts, etc.) are displayed incompletely. The lower part of the popup is cut off, hiding the action buttons. Because of this, popups cannot be interacted with normally and remain stuck on the screen. One more detail that may be relevant: I am connected…
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GravityZone Linux Path Management Requirements?
Hi team, I came to this forum to ask directly if there are any issue or limit to use Path Management module on Linux distributions as: Linux Ubuntu 22.04.5 LTS CentOS 7.9, Debian 12.7 Debian 11.11 Rocky Linux 9.4 Since we have try to install the module using "Configure Agent", but even if the task was completed the Path…
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Bitdefender firewall nordvpn threat protection issue
Hi everyone, When the nordvpn threat protection pro is turned on the bitdefender firewall does not create rules or enforces existing rules for webbrowsers like firefox and edge. It's only the "advanced browser protection" and "ad and tracker blocker" that are interfering with the bitdefender firewall. When these 2 features…
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TikTok, FB/Insta text me unsolicited codes
Since a false QR code reading took me to an apparently fraudulent site that requested access to all my data (which I did not agree to), I have had a number of text messages from TikTok and FB/Insta announcing the code for "my" accounts. I do not have a TikTok account and have never tried to open one. Same for Insta. I used…
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Bitdefender version update failing, serious issue
Hi everyone, My bitdefender tried to update to the newer version, the icon of bitdefender then disappears like it always does with a version update but then doesn't reappear. After reboot bitdefender is loaded again at start but then after 15 minutes it tries to update the version again and again fails. In the "info" it…
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Bitdefender total security version 27.0.49.249 issue
Hi everyone, My bitdefender updated to version 27.0.49.249, I noticed 2 issues with so far. After the update installed I rebooted my PC and then after about an hour or so the tray icon showed a little yellow exclamation mark, when hovering my mouse over the tray icon I got a message saying "Action required: Add a valid…
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BD quarantine numerous unrelated registry keys during quarantine malicious file
Following the latest BD update(27.0.47.237), when a malicious file is detected by BD, quarantine measures may unexpectedly target unrelated registry keys. The registry key that have been quarantined show a same detection name in the BD interface with the name of the detected malicious file. I'm not sure what happened, this…
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Rescue environment scan protocol stuck (please help fast!)
After my pc got hacked twice out of no seeable reason, I stumbled across this program and applied for the 7 day free trial. I was impressed with the functionality of this product, so I ran a Rescue Environment Scan over night. It did apperantly find a trojan in my system, which the other anti virus scanners did not find,…
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(BD total security)How to restore items from Quarantined beside View settings(can't toggle any)
Ver: Bitdefender Total Security Question: How to restore app items from Quarantined area beside the View settings(can't toggle all the option settings) Look the snapshot of pics, the Restore button is grey, dis-active How to do next? or Allow the app items can run as exceptions not captured by Bitdefender scan again.
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Bitdefender total security missing a process in taskmanager issue
Hi everyone, On one of my windows 10 laptops I had only 12 bitdefender processes running, I then rebooted and now I have 13 processes running while there are supposed to be 14 bitdefender processes. One of the "bduserhost.exe" processes is missing (only 3 are running), on my other windows PC's I have the normal 14…
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Why is the little arrow on the taskbar icon missing?
When I installed Bitdefender, for the first 2 days, there was a small arrow in the task bar icon as shown below. However, now there is no such thing. Why is it? What does it mean?
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Bitdefender Firewall not working with expressvpn after update to 27.0.18.96
After bitdefender updated to version 27.0.18.96 today the firewall is no longer working when connected with the expressvpn app, it's no longer making rules when using the expressvpn app on windows, even when I manually add firewall rules for example firefox it does not block connections to websites when I disable the…
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Suspicious 'updater.exe' file appears to be using Dropbox to get through the firewall
I've been having an issue with a .EXE file that is bypassing the Application Access tab and creating new Rules that allow it access to the internet. It initially seems legit as it is located in a Dropbox-named folder. These are the details: I have Dropbox installed at "C:\Program Files (x86)\Dropbox" and within the…
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Bitdefender total security system scan results discrepancy
Hi everyone, There is an issue with the system scan not showing the correct amount of items scanned in the app. When completed a "system scan" the results shown in the app do not match with the results shown in central. However when adding all the scanned items shown in the xml system scan log it generates after the scan…
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Bitdefender total security one-click optimizer scan results discrepancy in version 27.0.38.163
Hi everyone, After my bitdefender total security updated to version 27.0.38.163 the "one-click optimizer" incorrectly shows the scan results after running the optimizer. It first shows that it will delete about 13 items, 7 junk files and 6 privacy files, yet when after having ran the optimizer it shows a total of 11 items…
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Websites slowed down when Encrypted Web scan is enabled.
I recently encountered a peculiar issue with the Encrypted Web Scan feature in Bitdefender. I've noticed that when this feature is enabled, the loading times for specific websites (particularly those hosted on Vercel) are significantly slower. The loading time is more than a minute instead of under a second. This issue…
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Web protection is turning off randomly.
As you saw in the title, my web protection is turning off every time I turn off my phone and sometimes when I’m on. Can someone please explain. I am a bit worried.
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Why Digital Identity Protection service to scan the email inbox doesn't works for outlook?
I have been having difficulty connecting my Outlook account to the Bitdefender Digital Identity Protection feature to scan received emails for some time now... I have already opened a ticket with support asking about it, unfortunately I have not received a satisfactory answer at the moment, in fact they only replied that…
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Bitdefender still running programs.
Hello. I installed the Bitdefender installer a while back, but decided not go through with the install of Bitdefender (it wanted me to delete my existing anti-virus). I recently checked my Task Manager, and saw that some Bitdefender programs were running. I find this weird, since I never installed Bitdefender, and I…
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GravityZone login issue.
Since yesterday I am facing an issue where I am trying to login to GravityZone and it just keep on looping in the login screen. We have 2FA setup on the account. When I try to log in, after credentials it goes to loading screen even before the 2FA prompt and then goes back to login screen. Not sure what the issue can be.…
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I Can't Access a Website. How Do I Make Bitdefender Stop Blocking Access?
I am trying to access a website (myseoauditor.com). When I try using the Brave browser, Bitdefender blocks the access, and I get this error: ERR_CONNECTION_CLOSED When I try using a different browser, it works. Why is this happening? Also, I've added the site to my online threat protection exceptions, but it still doesn't…
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Bitdefender update gets stuck at 84% on windows when updating to new version
Hi everyone, When my bitdefender total security is trying to update to the latest version it gets stuck at 84% no matter how long I wait. This issue first started last month when updating from version 27.0.35.147 to version 27.0.38.163. I fixed that by uninstalling bitdefender using the uninstaller tool and then…
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Defenders of the month shows incorrectly the amount of posts
Hi everyone, On my community forum page it shows incorrectly the amount of posts for the "defenders of the month" but on other users page or on a general page it shows the monthly posts for the defenders of the month correctly. Also note that it doesn't matter if I'm logged in to the forum or not, on my page it shows it…
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Why is bitdefender being stupid?
It's been giving me pop up notifications at the bottom right of my screen about some unwanted app being detected then being moved, but when i go to either restore the app or delete it nothing happens. This isnt really the issue, but the issue is that it doesnt stop until a random point through the day. Anyone exprence this…
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Bitdefender scanner no longer works on android after update to version 3.3.234.2411
Hi everyone, I have a android TV box with android 12 running bitdefender mobile version 3.3.234.2411, since it updated to this new version today I can no longer scan, when pressing the scan button nothing happens. I can see in my bitdefender central when I go to my android device an click on the "malwarescan" that a scan…
