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Bitdefender sees Java Platform SE Binary as multiple applications
Because of this it is impossible to add this to the accepted applications and Bitdefender continues to block it relentlessly.
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False Positive on our software
Original Issue: The installation process was halted by Bitdefender and our software was marked as 'Malware'. If we disabled the Advanced Threat Defence, the installation proceed without issue. After this our software ran normally, even when Advanced Threat Defence was enabled again. First Resolution: We had gone through a…
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Good 'Ol Games (GOG) Client and Game False Positive for BD2020
Good 'Ol Games is a service that lets users play classic older DOS-based games on modern OS'es. It consists of installing a client that downloads and launches games you've purchased, similar to Steam. Bitdefender Home 2020 recently prevented the launch of a game I purchased with this service, flagging it as malware and…
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Our website bosworX.nl is market as phishing site.
Hi Bitdefender Our website www.bosworx.nl is market as phishing site. Also: www.bosworx.nl/klanten , /contact etc. Could you please help me find out how to remove the site from the list. Many thanks, Ernst
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openplanet.nl domain
Hello, I would like to know whether the openplanet.nl website can be trusted but it is detected as dangerous by bitdefender. I tried to submit the false positive form a while ago (just sent another one), but the webpage is still blocked. The owner of this website asked me whether I had info from bitdefender about why this…
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Help! Every https page I open gives False Positive, even bitdefender.com
Every https page I open gives me a warning, even https://community.bitdefender.com/. I already reported the false positive, but how will I know if there is an actual threat on my computer?? It seems to be the same issue from 2018 that I read about which was resolved by reverting how https pages were being scanned. By the…
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Is trojan.zmutzy.819 found on bitdefender a false positive?
I found trojan.zmutzy.819 on my outlook file: archive.pst using bitdefender total security 2020. This trojan cannot be removed without deleting the outlook file (which would mean all my mails from past years are lost) I copied the file into a micro SD card and my IT team helped scan it using another other reputable…
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Apparently quarantined file cannot be restored
Dear Community, After doing a full system scan of my computer, but cancelling half way through since it was slowing to a crawl after a few hours, one of my Outlook pst-mailboxes appeared to be missing. The slowing down was as far as I could tell not related to the mising mailbox, since it was scanning some texture files of…
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Bitdefender Antivirus Free Edition Silently Blocking Library Website Without Warning
Hello, I would like to report a problem that Bitdefender Antivirus Free Edition seems to be only happening in the Brave Web Browser (it does not happen in Firefox or Edge or Chrome) on Windows 10 where these two pages from The Beauregard Parish Library’s website will not load because Bitdefender is silently blocking them…
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May have a false positive phishing alert for url "https://www.clk9.com/"
Please disregard. I submitted the issue to support as false posi8tive.
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My Website Marked as Malicious.
Hello, Thanks to the wonders of weak passwords a website I work on was recently compromised and malicious content was uploaded to the server, obviously unknowingly. This has triggered Bitdefender's malicious website warning... Since this incident, the malicious content has been removed, the server has been scanned and…
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The Advanced Thread Defense Blocks League Of Legend
Hi A few days ago, Bitdefender started blocking the execution of League of Legends by the Advanced Thread Defense without warnings.... I had to create an exception to be able to run it
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False Detection
Hello, The file size is exceeded and will be attached to Google Drive. https://drive.google.com/open?id=0B8xaIOZWwS86OGtBRF85aHY1SFk C # application was encrypted and packed using Enigma Protector. Bit Defender will recognize this file as a virus. Please solve this problem.
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Website listed by BitDefender as a phishing site
Hello, The site ibmirror[.]com has been listed by BitDefender as a phishing site, but I cannot see the reason. Is there any way to get more details, like the URL or any other possible details, so that we can understand what caused this? If this is a false positive, please kindly remove the site from BitDefender's blacklist…
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Visual Studio 14 : Too Many False Positives To Attach/report
I have submitted a few sample files via the "false positive" automated system, but I have too many to submit. Here is a somewhat lengthy list - all of them related to a seemingly legitimate Visual Studio 14 install (hash verified with Microsoft before installation, although I do realize that malware can infect after the…
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false positive
I'm getting reports of a file which I know is reported incorrectly. I can recover the file without problem, but then the same thing happens again. Google tells me such files can be excluded, but Google also tells me that older versions must be very different since I don't have the same menu choices and options. I'm running…
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Ren'Py False Positives
I have had repeated incidents of False Positives with BitDefender Internet Security 2017, all with several common features. I submitted one of them via the normal submission method, but since there have been multiple examples and they all have the same features, I thought I would mention the situation here, in case it is…
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Many Visual Studio 13 & 15 False Positives
As a Computer Science major in college, I spend a lot of time coding in VS. I have a laptop with VS13 on it which I copied over some projects onto my desktop, which is running VS15. BitDefender continuously flags the created application files as viruses, even though I constantly recover the files and flag them as safe. I…
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Visual Studio and Steam is blocked by Bitdefender
I'm downloading Visual Studio but it get's blocked by Bitdefender. I need Visual Studio for programming and such at home. I'm also fairly new to Bitdefender. I did try to use virus total and it seems that Bitdefender is the only anti-virus that thinks this is malicious.…
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BD 2017 keeps deleting file
is there any way to exclude folders in the 2017 version of bitdefender, as I can't seem to make it not delete a certain addon file I have I press recover and 2 seconds later i get a message that BD 2017 has deleted the file again, because it sees it as a trojan....