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Bitdefender sees Java Platform SE Binary as multiple applications
Because of this it is impossible to add this to the accepted applications and Bitdefender continues to block it relentlessly.
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False Positive on our software
Original Issue: The installation process was halted by Bitdefender and our software was marked as 'Malware'. If we disabled the Advanced Threat Defence, the installation proceed without issue. After this our software ran normally, even when Advanced Threat Defence was enabled again. First Resolution: We had gone through a…
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Good 'Ol Games (GOG) Client and Game False Positive for BD2020
Good 'Ol Games is a service that lets users play classic older DOS-based games on modern OS'es. It consists of installing a client that downloads and launches games you've purchased, similar to Steam. Bitdefender Home 2020 recently prevented the launch of a game I purchased with this service, flagging it as malware and…
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Our website bosworX.nl is market as phishing site.
Hi Bitdefender Our website www.bosworx.nl is market as phishing site. Also: www.bosworx.nl/klanten , /contact etc. Could you please help me find out how to remove the site from the list. Many thanks, Ernst
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openplanet.nl domain
Hello, I would like to know whether the openplanet.nl website can be trusted but it is detected as dangerous by bitdefender. I tried to submit the false positive form a while ago (just sent another one), but the webpage is still blocked. The owner of this website asked me whether I had info from bitdefender about why this…
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Help! Every https page I open gives False Positive, even bitdefender.com
Every https page I open gives me a warning, even https://community.bitdefender.com/. I already reported the false positive, but how will I know if there is an actual threat on my computer?? It seems to be the same issue from 2018 that I read about which was resolved by reverting how https pages were being scanned. By the…
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Apparently quarantined file cannot be restored
Dear Community, After doing a full system scan of my computer, but cancelling half way through since it was slowing to a crawl after a few hours, one of my Outlook pst-mailboxes appeared to be missing. The slowing down was as far as I could tell not related to the mising mailbox, since it was scanning some texture files of…
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Bitdefender Antivirus Free Edition Silently Blocking Library Website Without Warning
Hello, I would like to report a problem that Bitdefender Antivirus Free Edition seems to be only happening in the Brave Web Browser (it does not happen in Firefox or Edge or Chrome) on Windows 10 where these two pages from The Beauregard Parish Library’s website will not load because Bitdefender is silently blocking them…
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May have a false positive phishing alert for url "https://www.clk9.com/"
Please disregard. I submitted the issue to support as false posi8tive.
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The Advanced Thread Defense Blocks League Of Legend
Hi A few days ago, Bitdefender started blocking the execution of League of Legends by the Advanced Thread Defense without warnings.... I had to create an exception to be able to run it
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BD 2017 keeps deleting file
is there any way to exclude folders in the 2017 version of bitdefender, as I can't seem to make it not delete a certain addon file I have I press recover and 2 seconds later i get a message that BD 2017 has deleted the file again, because it sees it as a trojan....