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Two Macs Only Recognized as One on Central
In addition to other machines (including Macs), I have Bitdefender installed on a new MacBook Air and an older MacBook Pro. On the Central management website, it will only show one or the other machine. If I try to get the machine that's not showing (e.g. MacBook Air) to show up by re-logging into my Bitdefender account…
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New Bitdefender Blocking Blizzard Products
Just wanted to note, I updated to Total Security 2019 yesterday, I manually ran "Update" like 5 or six times, computers been through multiple reboots. This morning Blizzard Entertainment released a update hotfix for World of Warcraft, I kept getting stuck at 'Fetching download manifest' - the first step of the download, it…
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Excessive Memory Utilization / Leak
I am seeing an excessive memory utilization that is exhausting all memory on my PC. The PC starts freezing and going unresponsive requiring a hard reset. Upon reviewing the system logs, memory is being exhausted and Windows is reporting out of memory and resource exhausted msgs all on the VSSERV.EXE process (Bitdefender…
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Children with own accounts / multiple PC's
I think I already know the answer to this, but I want clarification. I have two PC's each having an account for each of my children. In parental controls; my only option is to assign one child's profile to a single device? I cannot assign each profile to a different account on each PC?
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antispam toolbar not working in Thunderbird
Hello, I am using the latest version of Bitdefender Total Security, as well as the latest version (64-bit) of Thunderbird email client, and it has been a while now that the Bitdefender anti-spam toolbar inside Thunderbird, has disappeared. I saw there was an unsolved topic on this issue in the French speaking user forum,…
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Port Conflict
I am using Rockwell Software BOOTP/DHCP tool which require port 67 to open however it looks like port 67 is used by "bdservicehost.exe" so that doesn't allow me to open my software. I had to remove my antivirus to make it work one time however I can't afford to do that all the time. How do I change bdservicehost.exe port…
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Browser http/1.1 instead of http/2 - Online global Protection
Bitdefender Total Security 2020 Build 24.0.6.31 Hello, in current browsers (Firefox, Chrome, ...) the contents of web pages are mostly* deliverd via HTTP/1.1 (browser network analysis) instead of HTTP/2. As soon as I switch off the Bitdefender "online security system", the network analysis of the browsers shows HTTP/2…
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Bitdefender Firewall Blocks Xbox Networking on PC
As title says after getting BD Internet Security 2020 Xbox Networking gets blocked on PC and I'm unable to play any online games that depend on it. There's nothing in the logs that BD blocks something it just doesn't work once the Firewall part is enabled. Pictures bellow. Once BD FW is on no server connectivity and once…
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Bitdefender blocking Netflix on Vivaldi Browser
I have Bitdefender Total Security and when I try to stream Netflix I get error codes, but when I disable the protection features in Bitdefender and restart the browser Netflix streams work fine. jktorres28 seam to have similar problem if it originates from Chromium…
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Safe Files interfering with Dropbox
Hello I had all the folders under my Username folder protected with Safe Files. Between these folders I have the Dropbox folder. About 1 month ago I started receiving a message from Bitdefender every time I restarted the Mac telling me that the app Dropbox was blocked from accessing content. At the same time Dropbox sync…
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WSL on Windows 10 has no network connectivity
Hi, After the installation of Total Security 2018, all tools that required internet access in WSL, such as ssh and curl, are blocked by bitdefender firewall. I usually use those tools in WSL and the only way I can use them now is turning off the firewall. Does anybody know how to configure it so that the bash works again?…
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BUG REPORT v3.02 Black Box and Options Broken
RE: TrafficLight Extension v. 3.02 for Chrome and Firefox. I've tested it on 25 windows workstations. They all have exhibit the same TrafficLight bug. When you click on the TrafficLight icon in Chrome (or Firefox), you get a black box. Also, in Chrome, the "Extension Options" button does not work. See Screenshots Attached.
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TrafficLight for Safari No Longer Supported
I'm set up on a Mac and was able to get the TrafficLight extension for Chrome but the Safari extension doesn't load because it says it's no longer supported. Any fix available for this?
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"Access violation ... in module ATCUF32.DLL ..." installing Free Commander XE
Something recently changed in BitDefender Total Security 2020 has obviously caused this abend. It first occurred yesterday, installing the latest version 808 of Free Commander XE. It had not occurred installing the previous version 807, so I gave the previous version 807 a retry just to be sure. And surprisingly it…
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Bitdefender for Mac update error -1073741824
Hi there, Since today my Bitdefender for Mac isn't updating anymore. Everytime when I try to update, I get a message with error -1073741824. Are there more people with this problem?
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Safepay prompts the message "Website Error" (ex:Bitdefender Antivirus 2020 reinstalling itself on b
A week ago I was requested by support to reinstall Bitdefender Antivirus 2020 due to an issue with Safepay blocking my bank url, I did as requested and it fixed the issue but yesterday when I booted my computer Bitdefender began the reinstall process which I allowed to complete and thought nothing of it until this morning…
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Antivirus Plus 2020 Breaks Safepay
Here is the latest info about the Safepay issue I have been having with my Netbank Account. Just now I uninstalled Bitdefender Antivirus Plus 2020 and it reinstalled automatically, the version installed was 2019 after that the Safepay issue disappeared but a few minutes later version 2020 update installed and after that…
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Birdefender Free shows as "Active" in tray icon and "Security Centre" when it is not
Hi, There seems to be a bug in Bitdefender Free on Windows 10 that I would like to raise to the attention of support (hope they read this). If one disables bitdefender then it shows the red cross as expected in the system tray and also the Windows Security Centre also shows a red cross. This is fine and as expected however…
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Red Dead Redemption 2 game crashes unless added to Advanced Threat Defense exceptions
Unless "C:\Program Files\Rockstar Games\Red Dead Redemption 2\RDR2.exe" is added to Advanced Threat Defense / Settings / Excepted Applications the game will crash at the launch screen. No log of an exploit or block is made in any Bit defender log. Executable file is too large to attach (~85MB)
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Bitdefender is blocking Nvidia Geforce Now game streaming service!
Could you please release a fast fixed update, as you have blocked access to the Nvidia game servers for many users . Problem is with httpproxy.dll. If you rename this file the stream will start working normally. after every update same problem is back. Only other way is to totally un-install BD as even disabling every…
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Can't save Profile Options in v23.0.16.72
Hi, Since the latest version the profile options are not saved. E.g. : edit "Movie" profile, uncheck "adjust power plan for movies" then click Save. Click on "Configure" again and you'll see the checkbox is checked again. Regression from at least 2 or 3 versions before Thanks!
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Poor Customer Service
It is inexcusable to tell a customer in so many words, "Sorry about your luck, don't contact us" but this is the answer after a bug causing their computer to crash repeatedly. The software worked fine for five (5) months before the bug. The support team took over a month of replies that they were "working on it", only then…
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Dashboard notifications don't go away
I have a couple of recommendations from the dashboard, about updating Bitdefender, vulnerabilities (Windows and apps), file shredder and the profiles. The issue is, even though Bitdefender is constantly being updated and all vulnerability recommendations are being followed, these recommendations in the dashboard do not go…
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SMB Connection [network mapping drive] got blocked during data transfer with recent update
With the latest bitdefender update, the SMB Connection got blocked after using fastcopy to copy huge amount of data (around 300 GB) into another network mapping drive. The SMB data transfer just randomly got stuck. When it got stuck, I no longer able to connect to any network mapping drive, while internet connection didn't…
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Manage Scans Problems
There must be some issues with Manage Scans. It seems that you can't manage them. You had better set a scan up and let it run after installation of BIS. After I had rescheduled or changed the settings, it stopped working. Even if you restored the settings to the default values and stared setting something up from the…
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VPN - Impossible Choose Country on Mac
I would like to have an American IP address. In the VPN app, there is a selection of countries. However, the list CANNOT be scrolled. United States starts with "U" so it is not on the screen so it cannot be selected. Pretty major bug, eh! Would be great if this profound defect could be fixed. Thanks. This is Mac Mojave.
