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My Profile Is Stuck On "game"
Hi :-) I run on Auto Pilot. Usually it shows Standard profile. This afternoon, approx 3:00PM it's stuck on Game Profile. Also, my Windows Firewall was on and My Windows Update settings had been changed to Never Check For Updates.
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Persistent Browsing Problem Prevents Pages From Showing Content
Hello :-) I am using BD TS 2015 MD. It runs very well on my PC and this year's BD products seem to be the best yet. [in the past I always eventually had an issues with BD, like missing database or update downloading issues or something like that and eventually removed my BD IS. No offense, but I would often refer to BD as…
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My License Can't Connect To My Bitdefender-extend My Sub Please
When I try to instal BD Total Security 2015 MD from My Bitdefender there is an error message there saying "can not connect license to My Bitefender" This has been going on for a while. Fix this and extend my subscription. This error comes as no surprise. My one year subscription expired six weeks after I bought it. The…
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A New Avangate Ripoff?attn Support!
I purchased Total Security 2015 Multi-Device on December 5, 2014. I had not used it in a while but decided to use it today. When I opened MyBitdefender from the link provided by Avangate when you make your purchase it says my license has expired!!!!!!Sure. Of course it's expired. My one year license is already over one…
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Total Security 2015 Multi-device Not Updating
Hello:-) I installed BD Total Security 2015 late last night EST. I downloaded the initial update and got the message in my Events Log that I had to reboot which I did. Since that time according to my Event Log I have received NO UPDATES.
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Bd Total Security 2015 Multi-device Again Failing To Update.
Yesterday I reported the this produict had no updates for 12 hours after the initial post installation update. This has happened again today - no updates in almost 20 hours. My EVENTS page shows absolutely NOTHING, no updates. It's set to show ALL dates and under UPDATES the page is totally empty. I no longer see those…
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Total Security 2015 Multi-device Issues/critical Falures
Hello: I installed BD Total Security 2015 Multi Device at 3AM EST -10AM Romanian Time 1) After the initial update that required a reboot, my event log shows I have not received any further updates. 2) I have used the latest BD IS with no issues. I only use 85 Gigs on 500 gig hard drive. After scanning for 5 hours the scan…
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It's Hopeless :-(
As cyber-criminals have advanced in their sophistication, security products have tried to keep up -- and while the best may block most of today's zero-day attacks, the security products have had to become ever more complicated and complex and the programs themselves often fail in some way. The latest update from Bit…
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Message Center?
Hi :-) Is there a Message Center on BDIS 2015. In the small circle at the bottom of my gadget is a number "3". Does that mean I have 3 messagges and if so how do I access them or zero out the 3? NVM I figured it out . Click on the number. doh
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Bdis Prevented Windows From Booting
Hi :-) I did a clean install of BDIS 2015 this AM. It looked really nice (had been using BDIS 2014) My PC was running fast, internet downloads were fast and every thing was fine. I wanted to try the new start-up timer and delay feature which first requires a reboot. WELL, I rebooted but my PC would not boot into Windows…
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Installation
Hi:-) For some reason the first time I tried to do a clean install of BDIS 2015 for some reason I got an error message saying it could not be installed with the drivers present on my PC. I had uninstalled BD IS 2014 with the BD Uninastall Tool. I unzipped the downloaded exe file . and clicked on downlaod.exe and got a…
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How Does The Bit Defender Updater Work ?
I have recently switched my security to BDIS. In the two security programs I have used in the past, updates were pushed to the user. In other words, the user received updates when the company had one available. From what I have observed the BDIS Updater works differently. It checks for updates at regular intervals and when…
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Bd Needs To Consider Browser Hijackers More Seriously And Block Them.
This week my PC got infected with malware that hijacked the home page of my I.E. It was the Conduit Search project that removes your home page, typically Bling, Google,or FF Home page and substitutes its own search engine that leads you to pay for rank search results of a suspicious nature. BDIS 2014 did not block it. It…
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All My Logs Are Empty !
All My Logs Are Empty -- No events listed for the past year under Updates or A/V. They show no activity for the past year.
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Update Log Is Broken /emoty !
My updates or update log is broken/empty. According to my log I have Never gotten an update. I find this unsettling in view of the update server problems from yesterday. My server update source is set at the default address.
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Re Elam (early Load Anti Malware) And Bios
Does a pc need to be using a UEFI (Unified Extensible Firmware Interface) rather than a standard BIOS for the ELAM to be able to function properly with BDIS on a pc? How about Windows 8 Security. Does it also need a UEFI rather than a standard bios for the ELAM to function as Microsoft intended it too?
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What Can Cause A System Scan To Get Stuck?
Hi :-) Last night before before sleeping I started a full system scan. This morning I found it stuck at 59% and it was stopped, e.g., the elapsed time clock was not advancing. I only have 180 gigs used on my drive. What type of thing/action/event can cause a scan to get stuck and stop?
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Which Product Should I Use?
Hi :-) I am using Windows 8. I had been trying the Demo of the New BD IS. Today I noticed for the first time BD Windows 8 Security. I understand this may sound like a dumb question but, which is better for me to use -- The New Bit Defender or BD Windows 8 Security. I ask because the New BD IS appears to be a newer product.…
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Update Is Broken!
Both my manual and auto updates are broken. They get stuck running with 00.000 Update and 00 Download and the blue update indicator on my gadget stays blue. There is no way to stop it. Stop update does not work. While this is happening my PC is useless because it slows down to a crawl, and not just anything related to the…
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Is There A Quarantine Tab?
I can not view my Quarantine. In Settings>AV there is no quarantine tab.
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Auto Renewal Question !
I just purchased a New BD IS license from a third party internet seller in Utah (not Avangate ). There was no mention of any auto renewal. Does the activation of my BD IS with this license key automatically enroll me in any auto-renewal program? If so, how do I un-enroll? I have read too many horror stories on Security…
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Open And Not Stealthed Port In New Bd Is -- Wtf?
Hi:-) Last week I posted about the Firewall in the New Bitdefender. Before I wrote that post I tested the firewall with Gibson Research's Shields Up. I did both the Common Ports and the All Ports Tests. The tests reported that ALL my ports were stealthed and I noted this in my post. Today I did the test again and got very…
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Which Product Should I Use?
Hi :-) I am posting this question here because I do not know where else it might fit in the New BD Forum I am using Windows 8. I had been trying the Demo of the New BD IS. Today I noticed for the first time BD Windows 8 Security. I understand this may sound like a dumb question but, which is better for me to use -- The New…
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Recent Poor Test Results Of Bd Is 2013
There is a fairly well known firewall testing site on the internet that recently tested BD IS 2013. It showed extremely poor results. I have been using the Demo of the most recent version of BD IS and have been loving it until I saw these test results. The last BD product this site tested was BD Total Security 2011 and…