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Policy For Upgrade From Is2014 To Is2015 ?
Looked around the form but don't see any reference to upgrading (for free) from IS2014 to IS2015. I am a long time user of BD (also very glad to see Georgia back) and will be upgrading to Win 10 Pro 64bit in near future. (Have BD on three machines now) Questions are: 1) My current license for BDIS 2014 is good for a couple…
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Lost Scan Options After Fresh Isntall
Had to reinstall BDIS2014 after a Windows 7 repair install. Removed BDIS via the "New" Bitdefender uninstall file...restarted and still have no "Quick Scan' or "System Scan'. When I click on either...noting happens. Ran Repair installation and no change...uninstalled again via New Uninstaller...setup new BDIS…
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Explorer.exe Generates 'disinfection'
Today suddenly I got a popup from BDIS2014 saying explorer.EXE was being disinfected ??? This went on for a good 30 minutes until I closed the little popup and set BDIS2014 to 'monitor' explorer.exe. Seems to me this happened years ago and turned out to be nothing...but...this is still a concern at this point. What should…
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Multiple Rescue Mode Entries On Startup
Had to uninstall and reinstall my trusty BDIS2014 to fix number of unresponsive features in AV settings. Now I have 2 entries for rescue mode at windows boot menu...I thought this could be fixed by EasyBCD but don't see any options there. How can I remove the second boot entry item for Rescue Mode in BDIS 2014 at Windows 7…
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Lost Functions In Bitdefender Settings Window
For some reason I lost control of settings in the BDIS2014 anti-virus settings options. Have repaired a couple times but nothing changes. I can not do the following in Antivirus settings window: Turn on 'Anti Virus Control'...locked on 'off' Cannot access On-access scanning features - locked on Custom...neither "default'…
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Remove Password Protected Files From All Scan Operations
Is there a way to set one control to remove any and all password protected items from BDIS2014 scans. I know you can add one file at a time to exclusions...but I have 269 PW protected files...is there a way to exclude hem other than one by one adding each on to the exclusions list ? Thanks...TiminAz
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Does Bdis2014 Scan For "pups"
Does BDIS2014 scan/protect against 'pup' infections ie...Hosts Anti-PUP/Adware ? I can't find anywhere where this ( anti-pups ) can be enabled or turned on ? thanks....TiminAz
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Does Bdis2014 Have A Pup's Scanning Option
Per the subject line...does BBIS2014 scan for PUP's Thanks...TiminAz
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Lost All Application Rules In My Bitdefender Firewall Settings
Attached is a jpg of my current Firewall Rules/Application rules that is again empty...I had dozens of rules here previously...and just before this post I added 5 new rules...but they also are gone ? on system restart...my app rules is again empty in Bitdefender... Anyone know what's going on...and also where these 'rules'…
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How To Disable All Bdis 2013 Av Options
I am having trouble with Acronis ATIH2013. Acronis says PC av software is a know issue/cause with crashing this program. I know I can boot to 'safe mode'...but unfortunately ATIH2013 will not run in safe mode ? How can I stop all BDIS2013 av activity while running the ATIH2013 program in regular windows...NOT safe mode ?…
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Bitdefender 2013 & Autoscan
For the 1st week or so after installing BD!S 2013...the Autoscan feature was updating pretty much daily and usually reported "last scan" - "today" However..now it is behaving like my 2012...it will now add day to day the number of days until I do a full system scan. Is autoscan still sup[posed to take up to a week to…
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[solved] Bdis 2014 - Still No Rescue Mode After 2 Years ?
Back in mid 2012 I noticed that Rescue Mode would not launch...kept getting a quick screen referring to Linux functions...than blank screen...last update from Bitdefender said programmers were to fix this soon....just installed BDIS 2014 and same issue: Start Rescue Mode...a bunch of Linux commands appear briefly...and…
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How Do I Recover/check Bdis 2013 License Codes
For my BDIS2013 PC's I have six licenses (3 PC's per license). How do I recover the 7 or 8 digit BDIS2013 licenses codes I have (some are expired) to check the time remaining on each or both of the license code ? I emailed support but did not get reply last week ? Looked on My Bitdefender but could not fine any info ?…
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Scan With Bitdefender Missing In Right-click Window
Today I noticed that I can not right click on a file in My Computer/My Documents...etc..'Scan with Bitdefender / Only option is File Shredder ? How can I get the 'Scan with Bitdefender' option back ? This PC BDIS2013 - XP Pro SP3 TiminAz
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Bitdefender Services Are Loading-please Wait
Just uninstalled BDIS2012 and installed BDIS2013 on our Win 7 Pro 32bit machine per installation instructiuons on forum using latest install file downloaded today. Boy o' Boy...would love to have a trouble free isntallation with 2013 on Win 7 32 or 64 bit ? Problem now is that the BD icon appears in the system tray at…
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Full System Scan & Network Shares
We have a small home network (6 pc's)...on a home network..does a manual full system scan on any PC scan all network shares ( assuming they are turned on) when a full system scan is manually run ? And...does BD's autoscan also include network shares in it's daily scan routine ? Also...if 1 or 2 of our laptops do NOT meet…
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Does Autoscan Run In Any Windows Mode Other Than Normal
???? Does Autoscan only work when the Windows PC is on and in full operating mode ? How about sleep mode, standby mode,...etc? Thanks...TiminAz
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What Does "watch And Monitor" Do ?
If an item/file pops up as "suspicious' during a scan...BitDefender 2013 gives you the option to (I think) "watch and monitor" ? What does this actually do and is there an xml file somewhere that lists the "watch and monitor" items and what...if any...logs are created on the specific file being 'watched and monitor' ?…
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Curious About Warning On Windows.exe
This just doesn't seem right...I got the attached warning on "explorer.EXE" !? There is an explorer.EXE in the C:\windows directory...2805kb...dated created 6/2/11 and modified 2/24/11 ? Is this a valid warning...and what , if anything, should I do ? TiminAz
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Bdis2013 Scanning Individual Items Options
Does it matter re the quality/depth/thoroughness of say the "Windows" main folder or 'Downloads' main folder running as follows if you: 1) "Right click" on the Windows folder in Explorer and select Bitdefender/'Scan with BitDefender' ? or, 2) Set up a 'custom scan' in the Bitdefender system console to scan only the Windows…
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Can't Find Comparison Chart/info On Bdis 2013
Searched thru the forms and Bitdefender.com but can't find a direct comparison of features/benefits of BDIS2013 vs my current BDIS2012 ? The only real issue I've had with BDIS2012 was that the "last scan" info would never update unless a full system scan was run...then it would continue to add days since last scan until…
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Why Doesn't The "uninstall" Program Uninstall All ?
Since BDIS 2011 I have been using the uninstallers provided by Bitdefender. However...since 2011 I have found that numerous...and in 2013's case...scores of entries are left in the registry in Win 7 Pro ?? Shouldn't an "uninstaller" remove most...if not all registry entries ?? Perhaps this is a main problem with all the…
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Can Bd Repair/install Be Run From Safe Mode
If run in safe mode on Win 7 Pro 32bit...will repair-install run and work the same as if run in regular Win 7 ?
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Can 'anyone' At Bitdefender Answer A Question Please
In mid-September Christian informed me that I could have a problem with my Win 7 Pro 64bit 'explorer.exe" file...something may have attached to it. A few days later I got the same warning on 'iexplorer.exe' !! http://forum.bitdefender.com/index.php?showtopic=37709 Support (Christian) told me to download a file from…
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What's The Latest On Rescue Mode ?
In searching the 2012 forum it appeared that there are post saying Rescue Mode failure to start has bee fixed via updates ? Here's a jpg of my current system re BDIS2013. However...I still can not launch Rescue Mode during reboot. I get a number of flash by Linux (I think) screens but the system freezes. Have to reboot…
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Other Software Uninstall Tools
In the Important Topics section of the Forum there is a link for uninstalling various av software. The following link for PC tools does not work for me: PCTools http://support.pctools.com/manager/downloa...CTAV_Remove.zip I get a page not found error ? Is there an updated link for this package...can not find anything on PC…
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How Do I "clear" The Widget Event Warnings
No matter what I do...I can not get the widget to delete the 1 error message it shows. This was originally an update message for Windows Messenger...which I do not use.' As the attached jpg shows...the message in events/vulnerability has been deleted...but the widget still shows the warning. Is there an xlm file somewhere…
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Where Is The "spammers" Folder In Bdis2013
In 2013...where is the list of "spammers" kept and is it still spam.bwl or something *.bwl ? Drive searches so far do not bring up the location ? Thanks....TiminAz
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Dns_changer Fails
Downloaded and ran BDDnsChangerDetector.exe on my 2 Win & Pro machines and received AOK. Ran same on my Win XP Pro SP3 and getting this error: Failed ... see log. Attached is the log generated ? How do I get past this to check my XP machines for DNS-Changer ? Thanks...TRinAZ…
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"last Scan" Should Update How ?
Per the attached jpg...should the Last "scan:yesterday" in the main BDIS2012 window 'update' daily IF the PC is left on continuously and not used ? Or...will this update to "Last scan: today" only if you run some type of scan from the "Scan now" dropdown options? I thought I read somewhere in the docs that BD will update…