Alex Stanciu ✭✭

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Alex Stanciu
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Réponses

  • Hello all, This sittuation have been fixed today through automatic update . Please update your BitDefender and let us know if the same issues occurs after that . Thank you.
  • Hello koalafighter, In order to overcome this sittuation please follow the steps bellow : 1. Download the BitDefender uninstall tool from the next link:http://www.bitdefender.com/uninstall . 2. Start your computer in Safe Mode and run the tool : - restart the computer; - repeatedly press the "F8" key several times before…
  • Hello rayloriga, In order to further investigate this situation please browse to the next location: C:\WINDOWS\Minidump, please archive the files that you will find there, upload the resulting archive on : http://www.sendspace.com/ then post here the download link. We are looking forward to your reply. Thank you.
  • Hello clinth, In order to solve this issue we recommend you to upgrade for free to BitDefender 2010 following the instructions that you will find here. Thank you.
  • Hello amanansari, We have sent you an email with the procedure that will help you register BitDefender. Thank you.
  • Hello all, We need to have a look on some reports generated on your systems so that we can determine what is casing this sittuation. That is why we would like you to follow the steps described in the next article and after you obtain the following reports : "sysdump.tar", "bdfileinfo.log" and "bdregnode.reg" upload them on…
  • Hello rmrubin, In order to further investigate this sittuation please follow the steps described in my email and reply back with the file that we have aksed you. Thank you.
  • Hello 5han3 and cas2, In order to reset the Home Management password we would like you to follow the steps bellow : 1. Download a our special patch that will help you reset the password from the next link. 2. Start you computer in Safe Mode : - restart the computer; - repeatedly press the "F8" key several times before…
  • Hello nima and Rodthefierce, The BitDefender Firewall reinstallation procedure can be found here . Let us know if the same issue occurs after you follow those steps . Thank you.
  • Hello pied and aabhanv, @aabhanv : We have sent you a PM with some steps that we would like you to follow. Please reply when you have time. @pied : For start, try to disable the BitDefender Active Virus Control option, reboot your system after that and let us know if the same sittuation occurs . In order to do this follow…