-
How to uninstall Bitdefender SafePay
Hi, I realy hate when my paid applications decide to install to silently install unwanted bloatware, so is there an option to remove it? I tried looking in Programs and features as well as in Bitdefenders Program Files Folder. Thank you, Kicho
-
Is There A Way To Disable Safepay In Parental Control?
So I use Bitdefender for all my family devices. Including kids. I use a parental control app to limit children's access to the internet and social media. However, they discovered Safepay! Is there a way to disable it or lock it with a password. I ve been using Bitdefender for 2 years and it ve been great. I really do not…
-
Password Manager does not give me a drop down menu to import the .csv file
My device sits on my son's Bitdefender subscription. But the multi-device Bitdefender subscription only allows 1 password manager account so I bought my own individual Bitdefender and Password Manager accounts. I am not able to import the .csv file to my new individual account because the drop down menu is missing under…
-
Printing in Safepay
I am very annoyed that I can't print to a PDF file and I can't change printers when I want to print. This restriction is making me think that I've chosen the wrong product. If this is not "fixed" when my renewal comes around, I will go elsewhere for my online security.
-
Safepay problem
I need help I installed Bitdefender for the first time and I have a problem when using Safepay Every time when I want to open the bank page or pay something via Paypal, Safepay does not recognize these pages and does not open them automatically, even though I have bookmarked them in Safepay and marked that it always opens…
-
Safepay not starting automatically....
I am running Windows 11 Pro V22H2 with Firefox 115.0 and Chrome 114.0.5735.199. The automatic launch of Safepay has stopped on both browsers. If I launch Safepay from the widget and then click on the saved book marks I can logon via Safepay. I have followed the various items of gudiance on the Bitdefender Support website…
-
Anyone else finding Bitdefender Safepay very non user friendly since latest upgrade to 27.0.20.105
Since the latest upgrade I am unable to utilize certain wesistes correctly. Outlook can no longer log into my profile. tried using this browser for what it was designed for and place a purchase for some theme park tickets securely only to find that the drop down windows for the expiry date would not open. Also to highlight…
-
Can Not Remove Password Manager In Safepay
Password Manager has appeared in my Safepay and I am unable to remove it. I now can not use SafePay as it pauses indefinatley. I have removed Password Manager for Chrome, Edge and Firefox but can not remove it from Safepay. Any ideas? ..... Many thanks
-
Bitdefender Safepay opens two windows at once for pop-ups - unusable
I have numerous sites that I use for Safepay. This week, I noticed Safepay behavior changed that makes it unusable. Once Safepay window is launched - it allows me to successful open a tab window to successfully log into one of my sites just fine. However, once logged in, if I have specified the "allow pop ups from this…
-
SafePay locking all monitors not in use
SafePay is a key feature for many Bitdefender users, me included. But I do "banking stuff" and other work, and thus I use a setup of multiple monitors. When I use SafePay, it locks the rest of my monitors at the same time, making me unable to multitask or monitor other screens, which is totally unnecessary, but also not…
-
Open Bitdefender Safepay in its own screen or window.
Just switched from Kaspersky to Bitdefender. I have a desktop with 2 screens and when I do my banking I have in one screen a browser opened with my online banking and in the other any billing sites, PDFs or any other information that I want available at the moment. When using Safepay, I can only see the one online banking…
-
Is it possible to download a PDF file from Safepay?
Hello, When I installed Bitdefender onto my Microsoft Windows 11 PC it created a folder labelled 'Bitdefender Safepay' inside my PCs 'downloads' folder. I have tried to download a PDF file (financial statement) from Safepay into the downloads folder using the download button located on the PDF viewer in Safepay but each…
-
Is safepay browser a good starting point for logging into my accounts safely
Good morning team, I have bitdefender safepay for logging into my bank accounts and checking my Hotmail account. I have had issues with being hacked on my Samsung phone and this computer and I am very suspicious that someone has accessed my bitdefender password manager. For this reason my plan is to factory reset both and…
-
Coordination of Bitdefender Password Manager with Safepay and Wallet.
I have been using and continue to use Bitdefender Safepay and Wallet for access to accounts on the Internet. I log into and access Wallet from within the Safepay window. I notice that the title bar in the Wallet now reads Password Manager. I would like to know how Password Manager is intended to work with Safepay and…
-
Is There Any Way To Have Unswapped Access To A Calculator Using Safepay?
Is There Any Way To Have Unswapped Access To A Calculator Using Safepay, Because Safepay Is Unuseable For Me Without Shared Access To Online Calculator? Thanks.
-
Online Calculator needed INSIDE of SafePay
Face it - when you are dealing with Finances, which is what SafePay is mostly about, a Calculator is indispensable, right? So, when you are in the site on Safepay and you need to add some figures up, you are forced to swap out repeatedly to enter each amount correctly into your calculator. This forces you to either enter…
-
Problem With Safepay Screen Resolution. Any Help?
I purchased BitDefender to allow me to use the safepay protected browser for banking, but when I go to my banking website, the login and banking setup screens do not fully display on my screen. The webpage appears cropped so that I cannot access all the needed buttons on the bank website to do my banking. As such, I cannot…
-
Safepay: Virtual Keyboard Keeps Popping Up. Any Help?
When I use Safepay I do NOT want the virtual keyboard to pop up however it constantly does when ever I need to enter a password. I went into setting within Safepay and turned it off but it doesn't seem to register and it still keeps popping up.
-
Safepay Bookmarks: Sort By Name Or Drag And Drop Them Into Their Preferred Sequence
Hello, As I add bookmarks to Safepay, they are displayed in the sequence that they are added, so last-added bookmark appears last in the list. After a while, with more bookmarks added, it becomes difficult to locate a bookmark Could the developers offer a sort option to sort by name? I could then rename each bookmark with…
-
Safepay Error Message. What To Do?
When I visit a financial site, I get the following message: The navigation to *** failed. Error ERR_NETWORK_CHANGED(21): The network changed. I do not have any other third party anti-virus apps installed. I am on Windows 11 desktop, 64 bit and using BitDefender Total Security. I tried online chat, but they were unable to…
-
Safepay setup
Safepay is not appearing on the site it ought to, banking etc. I'm on a new Windows PC; Safepay has works and continues to work properly on all of my devices. How do I invoke Safepay to "open" and then always open when I go to a financial site? Thank you in advance for your response.
-
Website Rendering In Bitdefender's Safepay
Just wondering whether BitDefender has a position on how 'accurately' or 'completely' the SafePay browser/client/application should render webpages. I tried using it filling in the online form at https://secure.amp.com.au/ddc/public/ui/term-deposit/ , but some of the graphical elements just looked like little squares. I…
-
On exiting Safepay computer locks up with a white screen.
Dell XPS8940 running Windows 11 Home. On exiting Safepay the computer freezes with a white screen. I have to do a hard shut down and restart with the physical power button. Is there any way around this problem? Thanks.
-
Can't Load Bank Website In Safepay
My bank is not loading on safe pay and I keep getting a webpage error...I have no idea why and it's frustrating... This is what I am seeing...The webpage has quit unexpectedly. The problem may have been caused by an exception, or another exceptional condition such as blocking scripts or requests generated by the webpage.…
-
Safepay integration with 1Password, Dashlane, Bitwarden, KeepassXC etc.
I would like to suggest Safepay integration with standalone password managers. Bitdefender users should be able to use 1Password, Dashlane, Bitwarden, KeepassXC etc. when banking and shopping. Please let them add their password manager extensions to Safepay. There is a few reasons to do so: 1) The Wallet is a very poor…
-
SafePay keeps popping up when browsing website in Opera today
Today when browsing around products on Home Hardware's website (e.g. https://www.homehardware.com.au/stanley-hand-riveter ) I found that the BD SafePay was opened three times, without me doing anything other than right-clicking to open various products in new tabs. Not sure whether this is a fault of the website, or BD, or…
-
Cannot configure Wallet and/or Safepay
New to Bitdefender - previous Kaspersky user... ....never had any issues using their Safe Money for online banking and credit card purposes - once I'd first entered the various login details and passwords at sites, everything was saved automatically and logging in subsequently was always a simple couple of clicks...…
-
Why my bank's domain is untrusted in Safepay?
When I enter any bank, the safepay shows a red lock and a message that the domain is not verified by trusted authority. When I enter the same domain on another computer, everything's great and a green lock is presented. It used to work the same on this machine as well, but it doesn't anymore. Any idea what can caused this…
-
Banking Notification in Bitdefender Antivirus Free - Is there any way to switch it off?
I have been trying to prevent this specific pop-up ad from reappearing in Bitdefender Antivirus Free. I am using a fresh reinstallation on Windows 10. It occurs whenever you access a banking website and it seems to be analogous to the notification prompting to user to use SafePay in the full versions of Bitdefender. From…
