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RarSFX0/installer.exe
Well after a year with Norton Security I'm back with Bitdefender (I'm sure you're thrilled). It seems to be performing much better now and update times are reasonable. No problems at all so far. Just a quick question....On two systems now I noticed that an installer.exe was allowed to access the net through the firewall.…
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System Unresponsive after BD TS Update
So my BD Total Security updated this morning and afterwards requested a reboot. After rebooting my system became unresponsive. I finally had to uninstall BD TS and now my system is back to running normally. This is the second system I've uninstalled BD TS from due to performance issues. It doesn't do any good to have high…
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Goodbye Bitdefender
I'm sure this will be deleted but please read it first and pass it along to management. I have deleted BD from all of my devices and deleted my BD Central Account. To your credit I have received a refund. I have moved on to a new security suite. No more 10 minute updates. Less than two minutes now, closer to one minute…
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Bitdefender Services are not responding
Well as if I wasn't having enough problems I got this error message for the first time in all the years I've been using BD software (Win 7 64 Bit). Can you please point me to the Bitdefender Uninstall tool so I can rid my system of your buggy software? I've rebooted three times and the error is still occurring.…
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BDTS 2016 Will Not Open Today.
ANOTHER problem with BDTS 2018. This morning the BD Agent Dashboard will not open on this system. Not from the Widget or from the .exe itself. No, I'm not opening a support ticket. I've got better things to do than make support tickets to BD every day. I used to be a huge fan of BD but recently TS2018 has become absolute…
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Update Stuck
Now two of my systems have been stuck in the middle of an update (the blue arrow goes round and round) for twenty minutes. BDTS 2018 will not update on Win 7 or Win 10. The software is so buggy now it's almost unusable. I've got 347 days on my 5 licenses and that should be plenty of time to find a replacement. It's a shame…
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Update Behavior
One of my systems (Win 10 Pro 64) has been stuck in the following condition for over 20 minutes. Automatic Update is set "On" at the shortest interval (1 hour). I've mentioned this several times including to Support Staff.....If BD TS 2018 knows enough to trigger the yellow "!" saying your definitions have not been updated…
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Tools Encountered an Error
On all three of my Win systems with BDTS 2018 installed I get the message shown in the link below. Clicking "Enable Bitdefender Tools" does nothing. Am I missing something ? Is there a separate installation for Tools ? I have used them before on various system but that was with BDTS 2017. Also I can't upload a simple 7K…
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Can't Add .png Files to Posts Here
I've made a few posts recently and wanted to add .png files to illustrate the issue being discussed. This is a common practice on all support forums. Anyway I get the message in the Link below. I had to link to the image because it wouldn't load in this post. It is a simple .png file 7k in size. I also tried a jpeg file as…
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Auto Renew Not Authorized
I just got an e-mail from Bitdefender / Avangate saying I have Auto Renew setup and I will be charged $89.95 even though I have 121 days of service left and the price on the BD Website is $49.95 https://www.bitdefender.com/solutions/total-security.html I do not have Auto Renew set up nor do I want Auto Renew. I will renew…
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Win 7 Shows BD TS 2017 Not Active
This has happened a half dozen times now. On my Win 7 system during a daily update to BD TS2017, Windows 7's Action Center will show that BD is not active and I am informed I must turn On Anti-Virus and Firewall Protection. I then have to re-boot as BD will not turn on. Is there a Win 7 version of the BD TS complete…
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Come on Bitdefender !!
I've already got one ticket in to Support on another bug. Now tonight I'm scanning a one TB external Hard Drive and now for over an Hour and Thirty Minutes the Progress Bar has been stuck on 2 %. It's obviously scanned more than 2% of the drive. It's just not showing the proper progress. Another visual glitch after I just…
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[Fixed] Security Widget No Longer Shows Status
After recent updates the Security Widget no longer shows the status of your update history. In earlier versions when a computer was not updated in two days a Red X would appear on the Security Widget. Not updating in 24 hours would cause a Yellow "!" to show on the Widget. This no longer occurs in Total Security 2017 (Win…
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Firefox Disabled Wallet 4.2.2
After today's update (23 Jan) Firefox has blocked BD Wallet 4.2.2
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Update Not Working Jan 7 2017
Hello, I have two systems that are stuck on checking for updates this morning. It's been about 15 minutes for one system. Is the BD update site down today ? One system is running Win 10 Pro 64 bit and the other is running Win 7 Home 64 bit. Thanks. EDIT: The Win 7 system which still has Total Security 2016 finally finished…
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Scanned Items
I'm curious about a certain .dll that scans as "2 Items" while all other similar .dll's scan as 1 Item ( VST Plugin .dlls) One screenshot shows the typical scan of 1 Item while the other one in question shows as 2 Items. Any idea why the extra Item ? I have asked the developer but as of this time he has avoided answering…
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svchost.exe accessing infected web resource
I got three of these messages today after boot up:
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TS 2017 and Facebook
I upgraded from TS 2016 to TS 2017 on this computer ( so far so good, not a fan of the new interface but it's functioning well ). Ever since the upgrade I noticed some swirling blue circles similar to the one that shows on the Widget when it's updating (only smaller) on all the main posts on Facebook. Is this part of the…
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Bitdefender Hacked
http://thehackernews.com/2015/07/bitdefender-hacked.html How do we know if our passwords and/or personal data has been compromised ?
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Moving One License Ts2016
Hello, I have a five license version of Total Security 2016. All five license are in use but I'd like to deactivate one to use if I get another computer. The computer it's on now dual boot_s with Ubuntu and I'm thinking of deleting Win 10 on that system and making it Ubuntu only. What are the proper procedures for moving a…
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Bd For Ubuntu 16.04 ?
Yes I know you don't need Anti Virus for Linux....bla bla.....Anyway there used to be a version of BD for Linux but it doesn't look like it has been updated. One of my computers dual boot_s Win 10 and Ubuntu 16.04 and since the Win 10 side has BD Total Security 2016 I'd like to run some form of BD on the Ubuntu side. Any…
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Doubleclick Cookies
A couple of times now I've done a scan and BD TS 2016 has found a Doubleclick cookie in user/appdata/local/microsoft/windows/INETcookies and deleted it which is a good thing. BD is doing it's job. What I can't figure out is where these cookies are coming from since I only ever use Firefox and it has it's own cookie cache.…
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Outlook.com Malware Warning
Hello, A few times now I've gotten the message that Total Security 2016 has blocked a website as containing Malware. It shows my outlook.com email address but shows a lot of letters and numbers before the address that don't show in the normal URL of the outlook.com e-mail page. Anybody else experience this ?
