-
I've got some alerts on my Firewall triggered recently. Please Advise
I've had a Breach Recently, been dealing with it for a week. I've never had enough sleep or a moment where I relax, I'm trying hard to mitigate the incident and try harder to improve my mentality and patience while handling it. Getting Straight to the point I have attached some screenshots of what are the alerts, these…
-
Bitdefender total security 2020 auto-renew issue
I'm trying to disable my auto renew since i already bought a new subscription on a different account, but the "my payments - view details" page is completely blank on every browser. I heard people on this forum can help, i only have a week left and i really cant afford to double pay. I posted this as a discussion since i…
-
HELP: Web Threat Blocked (Exploit Command Injection & Attack Local File Inclusion)
Hi there, I scanned my computer and these web threats popped up. How do I get rid of them? Do I just keep them blocked? Or can I delete them? Any help would be appreciated!! Thanks. :)
-
Can't delete the remaining Bitdefender files.
I had the trial version of Bitdefender installed and after the trial ended I uninstalled the product but there are bitdefender files that remain and i am not able to delete them even with the uninstaller utility. The utility says that uninstall completed with errors and visit support for complete uninstall.
-
Bitdefender Spam
What does Bitdefender have to spam adverts from within the application? I regularly get pop ups with all sorts of cr*p being touted. Well done BD - its the perfect way to set me off looking for another AV provider. Loose the Spam! I'm grown up enough to make my own decisions. I picked your product in the first place didn't…
-
sy.eu.angsrvr.com
We have been seeing this show up in our logs as DNS name resolution timing out, however, we have seen quite a few oddities like mouse moving on its own, documents being opened up while users are logged in and such. I have also noticed PC's that have the BitDefender agent uninstalled and God only knows for how long. We…
-
What is this: Gen:Variant.Zusy.337009 ?
Following my title, I received today an alert from BitDefender that 2 files infected with Gen:Variant.Zusy.337009 were found. As I checked further, I could see that the files infected were related to a software I downloaded one week ago in order to have an online certification for Microsoft, with Pearson VUE . And since…
-
Question about 'Privacy threat blocked' - what's the best coarse of action
Hi *, With the 'Privacy threat blocked' notification I had the message that my password was being sent to some IP in the internet. I did a ping on the IP4 address and it resolved to some IP6 address but I was no wiser what DNS name was behind the address. How can I identify which process is trying to send my password to an…
-
Bitdefender GravityZone - Pause Agent
Hi - client is requesting the Bitdefender agent on their 2012 server to be paused while they troubleshoot a 3rd party application issue - I cannot see where you can accomplish this short of uninstalling the agent. Can anyone please advise me if this is possible and if so, how would it be done? Thank you
-
Problems with Bitdefender 2020 Firewall and Minecraft Dungeons (possibly other UWP apps)
Howdy, I have recently noticed that Minecraft Dungeons (Windows 10 UWP) is being blocked by Bitdefender IS 2020's firewall. This appears to occur when Default application behavior is set to default (automatic). If I start Minecraft Dungeons I get a network appears to be down message. Doing the same with Alert Mode turned…
-
About B-HAVE emulator
Hello! Does B-HAVE emulator issue its own detectors and if so, what kind of detectors do they have and how are they registered in antivirus logs?
-
bdservicehost high cpu / memory usage, take 60% of my CPU usage , Very high power usage
Hi, It has been about 2 weeks now my laptops spinning the fan mush faster than usual as result of CPU usage by bdservicehost. Already sent all LOG file to the HELD-DESK but no correct suggestion been given. It is the worst AV I ever used! I'll stuck with this product for 3 years now because that is my subscription period.…
-
Multiple Bitdefender Total Security subscriptions unwantedly merged into one
So I've had Total Security subscriptions running on a Mac and an old laptop without a hitch, but after I bought a new subscription for a new laptop, this happened. I followed the instructions sent along with the Amazon e-mail, but after I entered the activation key, and tried to protect the new device, it said that the…
-
My smartphone does'nt appear on the BTS interface while it appears on my Bitdefender Central account
Hello, I just successfully installed the new Bitdefender Total Security on my 64-bit Windows 10 pro PC. Then I installed BTS on my Samsung Galaxy S10e smartphone from my Bitdefender Central account. The installation went smoothly as my PC and smartphone appear to be enabled and protected in my Bitdefender Central account.…
-
File Shredder Context menu
ever since i updated to Windows 10, the option for file shredder has disappeared from the recycle bin context menu. is there a way to add it back?
-
Bitdefender 2021
Is Bitdefender 2021 beta going to be available soon?
-
Contest | Expert answers - Ends June 25th!
Show off your cybersec know-how for the chance to win awesome prizes! Welcome to the second edition of Expert Answers! Starting tomorrow (May 26th) and ending on June 25th, we're giving you the chance to help others, show off your expert opinion and become one of the 5 winners of a $100 Amazon gift card each! Here's a…
-
Catalina install conflict .
Bitdefender not compatible wit current MacOS. Proceed with FULL disk access or no????
-
Asks to login, although logged in and asks to restart the PC for Update and after restart asks again
Hi, so^^ Bitdefender asks to login, although logged in and asks to restart the PC for Update and after restart asks again and asks to login again although i am logged in, i close the window and 15 minutes or so later it comes back and asks me to log in... What's going on, it started today. What now? PS PC is on Win7.
-
File Navigation
The folder & files view is still tiny and alien. Poor UI design. why isn't it a standard Windows Explorer interface like most programs? That would make navigation so much easier and faster for me when setting rules and preferences. TY.
-
Bitdefender antivirus free edition stuck during install at 37%
after completion of the download file and scanning bit defender got stuck during install at 37% for 3 hrs what should i do
-
Family Pack 2017
Hi. I'm thinking of getting the "Bitdefender Family Pack 2017", but I'm wondering about the asterisk on the "Unlimited* number of devices per household". Could someone from Bitdefender spare me the trouble of reading the entire "Terms of Service" and tell me exactly what the asterisk refers to? Thank you. PR
-
Bitdefender Total Security 2017 Processes
I installed my upgrade to Bitdefender Total Security 2017 today. I want to end some of the bitdefender processes permanently. I want to end Bitdefender Safepay Agent (obkagent.exe), Bitdefender Wallet Agent (bdwtxag.exe), and Wallet Apps Agent (bdwtxapps.exe). I am unable to to terminate the processes, and i cannot delete…
-
BitDefender Free blocked internet for everything but Google Chrome, Windows Mail, Windows Store
Hi, Recently, I installed BitDefender Antivirus Free Edition to give it a try; and unfortunately it immediately blocked all my softwares and apps from accessing the internet excluding Google Chrome, Windows Mail and Windows Store after a system restart. I tried uninstalling BitDefender Antivirus Free Edition but it didn't…
-
Firewall Rules Erased
Bitdefender 2017 installation erased my security settings without warning. Particularly the Firewall Rules. I had over 100 custom rules for the Firewall. All gone. No backup. These should be carried over automatically. Otherwise, provide the user a huge warning and option to cancel. Now I have to spend the first few hours…
-
Missing Context / Shell Menu Bitdefender 2017 Total Security
Hello. I am missing the Context / Shell menu. Product: Bitdefender 2017 Total Security. Version of Bitdefender: Operating System Information: Windows 10 64 Bit Other security solutions: Zemana Anti-Malware Premium (Also has no context / shell menu) Malwarebytes 3.06 Premium (Does have a context menu) I tried to repair…
-
How Much More CPU/Ram Usage does Aggressive Use than Normal on On-Access Scanner?
I have a Pretty bad Computer, but i want the most protection, and since aggressive is better for protection, how much more CPU does Aggressive use than the Normal Section.
