-
bdservicehost high cpu / memory usage, take 60% of my CPU usage , Very high power usage
Hi, It has been about 2 weeks now my laptops spinning the fan mush faster than usual as result of CPU usage by bdservicehost. Already sent all LOG file to the HELD-DESK but no correct suggestion been given. It is the worst AV I ever used! I'll stuck with this product for 3 years now because that is my subscription period.…
-
Multiple Bitdefender Total Security subscriptions unwantedly merged into one
So I've had Total Security subscriptions running on a Mac and an old laptop without a hitch, but after I bought a new subscription for a new laptop, this happened. I followed the instructions sent along with the Amazon e-mail, but after I entered the activation key, and tried to protect the new device, it said that the…
-
My smartphone does'nt appear on the BTS interface while it appears on my Bitdefender Central account
Hello, I just successfully installed the new Bitdefender Total Security on my 64-bit Windows 10 pro PC. Then I installed BTS on my Samsung Galaxy S10e smartphone from my Bitdefender Central account. The installation went smoothly as my PC and smartphone appear to be enabled and protected in my Bitdefender Central account.…
-
File Shredder Context menu
ever since i updated to Windows 10, the option for file shredder has disappeared from the recycle bin context menu. is there a way to add it back?
-
Bitdefender 2021
Is Bitdefender 2021 beta going to be available soon?
-
Contest | Expert answers - Ends June 25th!
Show off your cybersec know-how for the chance to win awesome prizes! Welcome to the second edition of Expert Answers! Starting tomorrow (May 26th) and ending on June 25th, we're giving you the chance to help others, show off your expert opinion and become one of the 5 winners of a $100 Amazon gift card each! Here's a…
-
Catalina install conflict .
Bitdefender not compatible wit current MacOS. Proceed with FULL disk access or no????
-
Asks to login, although logged in and asks to restart the PC for Update and after restart asks again
Hi, so^^ Bitdefender asks to login, although logged in and asks to restart the PC for Update and after restart asks again and asks to login again although i am logged in, i close the window and 15 minutes or so later it comes back and asks me to log in... What's going on, it started today. What now? PS PC is on Win7.
-
File Navigation
The folder & files view is still tiny and alien. Poor UI design. why isn't it a standard Windows Explorer interface like most programs? That would make navigation so much easier and faster for me when setting rules and preferences. TY.
-
Bitdefender antivirus free edition stuck during install at 37%
after completion of the download file and scanning bit defender got stuck during install at 37% for 3 hrs what should i do
-
Family Pack 2017
Hi. I'm thinking of getting the "Bitdefender Family Pack 2017", but I'm wondering about the asterisk on the "Unlimited* number of devices per household". Could someone from Bitdefender spare me the trouble of reading the entire "Terms of Service" and tell me exactly what the asterisk refers to? Thank you. PR
-
Bitdefender Total Security 2017 Processes
I installed my upgrade to Bitdefender Total Security 2017 today. I want to end some of the bitdefender processes permanently. I want to end Bitdefender Safepay Agent (obkagent.exe), Bitdefender Wallet Agent (bdwtxag.exe), and Wallet Apps Agent (bdwtxapps.exe). I am unable to to terminate the processes, and i cannot delete…
-
BitDefender Free blocked internet for everything but Google Chrome, Windows Mail, Windows Store
Hi, Recently, I installed BitDefender Antivirus Free Edition to give it a try; and unfortunately it immediately blocked all my softwares and apps from accessing the internet excluding Google Chrome, Windows Mail and Windows Store after a system restart. I tried uninstalling BitDefender Antivirus Free Edition but it didn't…
-
Firewall Rules Erased
Bitdefender 2017 installation erased my security settings without warning. Particularly the Firewall Rules. I had over 100 custom rules for the Firewall. All gone. No backup. These should be carried over automatically. Otherwise, provide the user a huge warning and option to cancel. Now I have to spend the first few hours…
-
Missing Context / Shell Menu Bitdefender 2017 Total Security
Hello. I am missing the Context / Shell menu. Product: Bitdefender 2017 Total Security. Version of Bitdefender: Operating System Information: Windows 10 64 Bit Other security solutions: Zemana Anti-Malware Premium (Also has no context / shell menu) Malwarebytes 3.06 Premium (Does have a context menu) I tried to repair…
-
How Much More CPU/Ram Usage does Aggressive Use than Normal on On-Access Scanner?
I have a Pretty bad Computer, but i want the most protection, and since aggressive is better for protection, how much more CPU does Aggressive use than the Normal Section.
-
I can't login into my bitdefender central
Hi there, I just got a message on my mobile that says the following: "Bitdefender sign-in error". So i tried to login but I get an error saying the following: "The server encountered a problem while processing your request. Please try again later. Error: 32004" So then I tried to login on the website via my PC. And if I…
-
How to uninstall dis? Please help. I'm stuck.
I have this old Bitdefender antivirus which I'm trying to remove but I'm getting an error. I have tried uninstalling from the Control Panel. I have attached d screenshot. I have also tried the tool which ran successfully, but the product wasn't removed. Please help me in uninstalling the same. Thank you.
-
Bitdefender upgrade
I have a current license for Total Bitdefender 2016 (still more than 200 days to go). If I agree with an offer for Total Bitdefender 2017 from SharewareOnSale will that be added to my current license or is it instead ?
-
Cannot Access Homegroup With Bitdefender 2016
Hi, I have BD 2016 TS installed on all my home Laptops. I have also created a homegroup and joined the other machines. But with BD Firewall, i am unable to access the other laptops. Settings common across machines 1) Firewall Wifi - Stealth off, Generic on. and set to Home/Office. 2) Ransomware, Intrusion detection,…
-
Help with choosing product
Hello and good morning/day/evening people! I need help with deciding which product to buy. My current subscription(family pack) expires in 18 days and was wondering if people here can provide me with information about the products. Can anybody explain to me the difference between the family pack, the total security pack,…
-
Bitdefender GUI not showing up
Hi, I installed BitDefender on my PC, but I can't open the GUI. The BD Tray icon is gray and after I click on it, a window shows up saying "Bitdefender Sign in". So I typed in my BD account email and password, and then I clicked on "Sign In". But the tray icon is still gray and when I click on it, the "Sign in" Window…
-
Having Trouble With Downloading And Installing Bitdefender Total Security 2016
I bought a Bitdefender Total Security 2016 DVD a few days ago, although I am having trouble with installing it. After putting the DVD in the PC, it gives me the option to click on 'Install'. When I click on 'Install', it starts to download. The download gets to about half way and then I get a message saying that there's no…
