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Why bitdefender gives installation errror?
I create my own business website of [link removed by admin] and use this software for the protection and security but when i can update the software it gives error why? how is it solved guide me in detail please...!!
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I currently use Avast driver updater. Does Bitdefender offer any type of driver updater program?
The Avast driver updater program I use is up for renewal. Before renewing, I would like to see if Bitdefender offers a driver updater program.
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Question about Malware
I think Malware is still on my computer (after I hired someone to clean it). I did more research on stuff and realized that jpgs and pngs could pose a threat. I deleted all the files on my computer and will clean off my external hard drive of all unneeded jpgs, pngs, and any double extension, jpg/png files....pdfs I will…
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Event ID 4625 logged on install and subsequent reboots
Duplicated this several times now. When I install Bitdefender Total Security it logs two events in Audit Faliure of 4625 It complains that the built in Administrator account is disabled and the DefaultAccount. See below This is for the DefaultAccount the Error is the same for the Administrator account (Blocked PC Name for…
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Windows 11 not updating after installing Bitdefender.
I am unable to update windows neither from bitdefender app or windows update section. What should i do to update it ?
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Printing within Safepay
I'm a new Bitdefender user with a Windows 10 laptop and find I can't do the type of printing while in Safepay that I could do with my last security suite. The two main things I want to be able to do are: I want to control the printer settings when printing a document, for example to choose specific pages; choose color or…
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Another question about browsers
So....Microsoft Edge wants me to sign in using my outlook email (to sync), and it won't allow me to use the adblocker, Ublock Origin, unless I'm signed in....this kind of defeats the efforts to get privacy. Which will give me more privacy? To sign in and use the adblocker, or to use the browser without being synced (but…
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Game Profile Settings doesn't save
Hello, I want to change two settings of the gaming profile, but I can't. It resets to the default settings. I want to tick "Postpone Windows Automatic Updates" and untick "Adjust power plan settings for games". But this settings doesn't save. After clicking Save when I check again, it resets to the default options. Other…
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Public API
Hi, I'm trying to test Public API but every API call return: {"id":null,"jsonrpc":"2.0","error":{"code":-32700,"message":"Parse error","data":{"details":"Syntax error, malformed JSON"}}} ideas?
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Is it possible to download a PDF file from Safepay?
Hello, When I installed Bitdefender onto my Microsoft Windows 11 PC it created a folder labelled 'Bitdefender Safepay' inside my PCs 'downloads' folder. I have tried to download a PDF file (financial statement) from Safepay into the downloads folder using the download button located on the PDF viewer in Safepay but each…
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BD Password Manager Extension Doesn't Show Up In Google Chrome. Any Help?
I have just loaded the 90 day trial for the Bitdefender Password Manager and cannot find how to get it to run in Chrome. The App only shows up in Msoft Edge (which I do not use) Any help would be greatly appreciated. Thank You.
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How to remove Bitdefender Password Manager log in tab in Microsoft Edge
The password manager log in tab gets loaded up each time Microsoft Edge starts. How to disable this? It takes time loading up and switches my default tab to the background, it is wasting my time each time to switch back to my default tab or close this tab. Thank you.
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Can't add exception/allow from notifications?
If I'm trying to download a file that I know is safe (for example NiceHash miner) and BitDefender keeps blocking it, it should give an option to "Allow/Create Exception". Instead, I have to wait for it to delete the downloaded file, then go into the quarantine, restore it, rename the restored/downloaded file from a .tmp to…
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Bitdefender and Chrombooks
I am currently using bitdefender on a chromebook, paid version. I have two queries that i could not see an answer to when I searched the FAQs and the forums so am posting here in the hopes someon knows the answers; 1: the VON, I paid for the bitdefender vpn subscription seperately as an add on but it refuses to work - it…
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Does bitdefender cache scanned files if I stop a scan early?
I haven't done a full scan on my pc for way too long, and started one yesterday. Bitdefender is taking quite a while scanning the large amounts of files I have, and after 24 hours is still going. Its scanning speed has slowed down to a crawl. From other forum posts I've heard Bitdefender makes a cache of safe files it has…
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Virgin Media tells me I may have 'tinba' malware
On two separate occasions recently (February, then April) I have had notification from Virgin Media that a device I was using to connect to the internet is or may be infected with 'tinba', which evidently is some kind of banking-targeted malware. Is tinba something Bitdefender will detect? Needless to say, it doesn't give…
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Stuck on "Uninstall your current security apps". How can you find out what needs to be uninstalled?
Installer wont let me proceed with installation until the listed app "Trend Micro Maximum Security" is uninstalled. However there is no program with that name on my computer. Is there a way to find out what exactly needs to be uninstalled? Is it possible that it is a glitch? I had found one related program (CleanerPro) and…
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Bitdefender Blocking IDrive
Relatively new user here. Installed Bitdefender and have been using IDrive with it with no issues for several days. Today I subscribed to the VPN service. With VPN connected, IDrive will not work. The IDrive folk provided the attached information. I've verified that all of the IDrive executables are added to the BD…
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VPN - BBC iPlayer not working
Hello, Recently purchased premium VPN so I can watch BBC iPlayer and other UK based tv channels. However, the VPN is not working on BBC iPlayer. Anyone got any recommendations? Thanks
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Disconnecting From VPN - Need To Click Many Times
Why is it difficult to disconnect from the VPN in Windows 11? In order to disconnect I have to click 3, 4, or 5 times. I just ignores the first few clicks. Thanks!
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Is rtkhdasetting.zip password protected malware
Bitdefender has identified and deleted many files associated with rtkhdasetting.zip. This file is password protected therefore it cannot be scanned or deleted by Bitdefender. I would like to know if its Malware? If it is, how do I delete it? I have found this file in my backups as well as my restore files...so not sure…
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Support for Vivaldi?
It has been a long time and still no support for Vivaldi. I'm not sure why, either. It has a bigger user base than some of the supported browsers. PLEASE add support for this best-in-class browser!
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How to stop unwanted popup notifications
Windows 11. Bitdefender Total Security. It appears the only way to stop Microphone monitor notifications is to turn it off. The first option "Notify when an application tries to access the microphone" is ignored! If you turn on microphone monitor and turn off the "Notify when" you still get notifications. And what makes…
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Thunderbird slow opening emails in large folders after recent BitDefender update
After a recent BitDefender update that required restarting the PC, Thunderbird has got slow opening e-mails in any large local folder, such as with a few thousand e-mails or over 1GB in size. For example, my Inbox (a basic local folder, not IMAP or synced) is 3.7GB and any unread e-mail I open shows "Loading Message..."…
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Cannot import into Safari
Hi - I recently purchased the BitDefender password manager. However, there are no options to import Safari/iCloud passwords in the 'import data' section. Whenever I upload a CSV file it says "username is a required field". Does this product not have functionality with Safari?
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Bit Defender Scan is killing my CPU is this normal?
I'm getting very high CPU usage when I run a scan, it fluctuates but my PC is overheating and blue screening as a result. CPU gets to 99c. CPU: 12th Gen Intel(R) Core(TM) i9-12900K 3.20 GHz I had thought this was a problem with the hardware so I just took the whole thing apart, dusted, reapplied thermal paste, runs…
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i did not recieve my activation code
Hello Bitdefender Team, I have checked my spam folder, double checked my email address, and paid for my subcription 4 days ago with paypal. They payment went through. But i never recieved my code. please advise Thank you. Clara
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Strange Detection - no virus name, has to do with "shared reality service"
This detection was found on my computer and put in quarantine: File Name svchost.exe -k LocalService -p Original Location <System>=>HKEY_LOCAL_MACHINE\SYSTEM\CURRENTCONTROLSET\SERVICES\SHAREDREALITYSVC\ImagePath=>%SystemRoot%\System32\svchost.exe -k I'm concerned because I was doing my online banking on the computer where…
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Windows 11 continues to report "Bitdefender Antivirus protection is out of date"
Windows 11 (10.0.22621) reports "Bitdefender Antivirus protection is out of date" yet Bitdefender (26.0.34.162) does not state an update is required. What is the issue?
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Is 200MB of VPM shared over all devices?
I have the 'Bitdefender Total Security' package with only 200 MB of VPN coverage. My question is concerning my 5 devices on this plan. Is each device allocated 200 MB, or is the VPN coverage shared. If the latter I had better buy some more. If the former, I should be OK. Your advice?