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Your Email Address Was Leaked. What Could Actually Happen?
When people hear that their email address appeared in a data breach, the first reaction is often: “It’s only my email. How dangerous can that be?” Email address leaks are often overlooked or not considered important enough by their owners. I mean, what else can happen besides receiving spam? Well, things can take a…
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Think You Found a Bargain? Check This Before You Buy
Summer sales are a great excuse to grab a bargain, but scammers know that too. Fake online shops, misleading ads, phony discount codes, and convincing delivery messages can easily turn an irresistible deal into an expensive mistake. Deal hunters are attractive targets because urgency and excitement can override caution.…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77 and @Flexx have the authority to…
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Bitdefender Discounts: Save on Premium VPN, SecurePass and Identity Protection
We’re excited to launch a community–focused campaign with up to 50% off Premium VPN, SecurePass, and Digital Identity Protection. Whether you're browsing on public Wi-Fi, managing dozens of passwords, or wondering if your personal data has been exposed online, these tools are designed to give you more control, more…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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I get it that it's necessary to change passwords after a hack but is it necessary to change email address on sites like Amazon?
My financial institution advised changing passwords after insuring that my PC is cleaned of any viruses. I've done this but an Amazon rep recommended that I also change my email address. Is this good advise and why or why not? Thanks!
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Disabled Scam Protection after 3 false positives in 2 day
Sharing this in case others have hit the same issue; screenshot attached. Two of the alerts are from Find my IP, an app I use to log my own IP addresses (VPN). It flagged the same IP notification twice as "Phishing." The third is a Telegram chat message containing the string `rootproject.name`, flagged as "Dangerous."…
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[Total Security][Firewall] File modified triggered without obvious modification
At present Firewall is showing that files are modified and wants to connect when the file is not ( at least on disk, checked with hashes ). Either an update was pushed that introduced an issue or I have a very stealthy in memory rootkit that is changing all sort of things on the fly and not stepping on disk and Bitdefender…
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FluentCleaner as Malware
Hello all, I just downloaded FluentCleaner from GitHub and unpacked the zip file but when I tried to launch the exe file BitDefender quarantined a few DLLs and flagged it as malware… Is it a false positive as I suspect or should I take the threat seriously? The detected threat would be Atc4.Detection, whatever that is…
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False Positive? Android.Riskware.Repack.rPNRO detected only by BitDefenderFalx on VirusTotal
Hello Bitdefender Team, I'm an independent Android developer, and one of my applications is being detected as Android.Riskware.Repack.rPNRO by BitDefenderFalx on VirusTotal. The APK is signed with my own release keystore and is built directly from my source code. It is also published on Google Play and is currently under…
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Multiple Subscriptions in Bitdefender Central. Different renewal dates
Hi, I have noticed that there are 2 separate subscriptions in my Bitdefender Central. The renewal dates are different but the packs are the same? I wanted to talk with Bitdefender but there are no direct contact numbers. Could someone please help?
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A friend said he'd send me an mp3 file. I got this, he's using wetransfer.com. Does this look legit?
Does this look legit, or does it look like a scam?
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Network adapter
Hi, Since I installed B.Defender free, the network card symbol in the taskbar remains a long time loading, slowing down the system a lot, but the network is already connected quickly. Same exact problem on two different desktop PCs but with the same WIN 7 Prof. x32 and x64 operating system. With the previous antivirus this…
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UI: Resizable Window + Make text size bigger and more
This feature request was posted 12 years ago: https://community.bitdefender.com/en/discussion/30538/resizable-interface It makes sense. Bitdefender's interface accessibility is terrible and poorly designed. I've been using this product since 2013 and there's little to no improvement in UI and UX design. The texts are too…
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Delete bdq. file
I've discovered that one of my Bitdefender quarantine files (.bdq) is very large, nearly 62 GB. Is it safe to delete it? Thank you.
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Bitdefender detections on legit explorer.exe and taskmgr.exe
VirusTotal shows files are all clean yet BD has detections. I added these an exclusions but it did not help until I rebooted for exclusions to take place. Explorer.exe: https://www.virustotal.com/gui/file/80b21e6f70524efd84037a4eda479ddc4bc55c0d6c1a33439b85a554e740f30c/detection Taskmgr:…
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Bitdefender not starting on boot up: Windows 11; iPad Pro (12.9”); MacBook pro M1; and my phone!
Hi, just wondered if anyone has a solution. Also how would go about setting up the VPN from the router. I ask cos I want to be-able to have better protection for my home to include my Xbox X, When I start up my phone/ MacBook Pro M!/ and my windows 11 laptop. Any advice or assistance on this annoying issue, and whether I’m…
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Patch-Management: sort-option for installed and missed updates
We would be pleased to get a option to sort in the patch management for fields like installed/pending and missed/installation error. To scroll down hundreds of finished updates to find out news or errors waste a lot of time. Thanks for reading. 😉 (GravityZone Business Security)
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Inquiry: Upcoming Bitdefender features for unpatched/older systems
My device is old, and I rely entirely on Bitdefender Premium Security for its protection. Given Microsoft's recent warnings about the serious risks of delaying updates due to the daily accumulation of security vulnerabilities, are there any new features coming to Bitdefender to enhance the protection of outdated systems…
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Bitdefender missed a zero-day NRD (newly registered domain) - No, it was actually adware
A friend's laptop recently had the Chrome browser "infected" by malicious popups from a Newly Registered Domain (NRD) that escaped Bitdefender detection: [url removed by admin] That domain needs to be added to BD's blocklist.
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Be very careful, this bypassed all security - Google Play Protect Service
This made it's way onto my Android I have tons of security everything is completely up to date and this managed to get on my phone pretending to be the play store asking for my email password it was pretty convincing fortunately it set of alarm bells and led me too it
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Feature Request: Bitdefender VPN Extension for Seamless Browser Integration
After reviewing various Bitdefender products and finding their capabilities outstanding, I am now focusing on Bitdefender VPN. It is available both as part of the Bitdefender antimalware suite and as a standalone product. I think Bitdefender should create extensions for Chrome, Firefox, and Microsoft Edge Chromium. This…
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Unable to install Bitdefender Total Security
Forgive me if I do not use the correct terms as I am Dutch. When I try and open the installation file of Total Security as an administrator, nothing happens, except there is a message on my screen: flow.bitdefender.net is trying to save something Can someone please help
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Why does the Bitdefender Central app show that my device is inactive?
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Please consider adding support for running Bitdefender in Safe Mode.
My computer was infected with ransomware that rebooted Windows into Safe Mode before starting the encryption process. Because Bitdefender was not running in Safe Mode, it was unable to detect or block the attack. I believe support for Safe Mode protection would significantly improve resilience against this type of…
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Firewall blocks: obk.exe, vulnerability.scan.exe, seccenter.exe. Impossible to whitelist.
Hello, If someone already had the similar issue, I would be grateful for shared solutions without suggestion of reinstalling Bitdefender (since I have a lot of custom firewall rules). All the SafePay outgoing connections are blocked with error = ERR_NETWORK_ACCESS_DENIED(138), that means my firewall in alert mode blocks…
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Bug: Alert mode repeatedly asks to allow same unchanged application
I have "alert mode" enabled so it always asks me whether to allow/deny a new application's access to the internet, or after that application has changed. For example: Problem: Since an apparent Bitdefender update around yesterday, it's been repeatedly asking me to approve the same exact applications back to back, over and…
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Subscription order scams exposed!
These spammers seem eager to be my friends, always trying to decide what's best for me without making me check anything myself. One even offered me Norton. How thoughtful! Regards
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Why is Bitdefender VPN disconnecting on a Windows PC without reconnecting?
Why would Bitdefender VPN keep disconnecting on a Windows PC and not reconnect? I do not have any other VPN apps on my machine.
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"Your subscription has expired" notification
I get this message but my subscription doesn't expire for 3 more months. "Your subscription has expired". Don't burden your memory with passwords. Renew now for 33% less!
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Feature request (from Kaspersky product)
I randomly created a Kaspersky account to check the features integrated into the Kaspersky product, which can be considered as feedback for the Bitdefender product. 1) AntiBanner & AdBlocker: This feature blocks ads and protects privacy on main web browsers such as Chrome, Edge, and Firefox (for the time being, until it…
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Chrome browser does not work properly with Bitdefender VPN
Hello. Lately, I've been having a problem with the Chrome browser on Windows. When I'm connected to the VPN, searches in particular take a long time—about 40 seconds—and I get the message "This site can't be reached." However, immediately after this screen, the expected results load normally. Is there any way we can fix…
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Product version differs between two machines after update
Hello, I'm currently running Bitdefender Total Security on two different Windows 11 PC. One of the machines is quite old, the other one is much more recent. I updated Bitdefender on the two PC manually (using right click on the icon > update). After updating both machines, I can see the threat database version number is…
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PC app store malware
My Bitdefender Total security did not catch or stop it which blosck PC access. Support was interesed but no follow up. Dangerous. The only solution was to set my Winn 11 pc to a day earlier. How to prevent such attacks? MW
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Sistema apresenta BSOD (APC_INDEX_MISMATCH - 0x00000001) com o processo EPSecurityServ
Descrição do Problema: Sistema Windows 10/11 (build 26100) começou a apresentar telas azuis com o código de erro APC_INDEX_MISMATCH (0x00000001). Análise Técnica: Ao analisar o arquivo de despejo de memória (dump) com o WinDbg, foi possível identificar que o processo ativo no momento da falha era o EPSecurityServ.exe,…