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UnifiedSDK.Service.exe crash?
I noticed that after installing Bitdefender VPN I noticed a new crash kept happening linked to Bitdefender VPN, here are the details: Description Faulting Application Path: C:\Program Files\Bitdefender\Bitdefender VPN\UnifiedSDK.Service\UnifiedSDK.Service.exe Problem signature Problem Event Name: APPCRASH Application…
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Phone Number for support
I purchased bitdefender and never received a code to activate my devices.
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Any way to get a Devices customizable list view in Bitdefender CENTRAL?
Buna ziua, In Bitdefender CENTRAL, under Devices, the boxed view wastes a lot of space and is not customizable. Longer device names can get cutoff, and it's hard to locate or sort computers, once you add more than about 10 of them. Any chance to implement a list view with rows (one device per row) and allow adjusting the…
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Bitdefender is installed and active on my Mac mini but is missing from Central
I'm running Bitdefender on my primary Mac mini, and the app links to my account in Central, but it isn't showing up as one of my devices in Central. If I choose to install, my only option is to add another iOS device. How can I get my Mac mini install to show up in my Central desktop?
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Epson scanner runs very slowly
Since installing Bitdefender a few weeks ago it is taking minutes to scan documents that used to scan in seconds. When I remove Bitdefender the scans speed up again. How do I configure Bitdefender to not check the files being created by my Epson scanner? Thanks for any help - aplogies if this question has been asked before
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Bitdefender services are loading now, please wait
I'm getting the above message when mouse pointer is hovering over the Bitdefender Icon in the Sys tray. I have uninstalled and re-installed (just). When I did this it said "you are safe" BUT, after a reboot it goes back to the above error. Bdservicehost and BDuserhost and other BD's are showing in Task Manager. Win 11 23H2…
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Reset Settings Password
I have forgotten the password that restricts access to Bitdefender settings in the PC application's Settings tab. How do I reset this password. My thanks in advance for any assistance.
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Why left with no option to close an opened window after started using Bitdefender Total Security?
There is no way left I can close an opened app even after tried for several times. Why? What is the solution for the same?
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BD turns off occasionally
Hi, I am new to this forum. Does anyone happen to know why Bitdefender is off by itself occasionally under Windows 10? Window defender pops out the message"Turn on antivirus" Otherwise I wouldn't even know, I always do a full scan but finds nothing, it happens once a month at least, hopefully someone can help me to answer…
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Bitdefnder firewall windows 11
Hello, Recently i upgraded from windows 10 to windows 11. For flightsimulator 2020 i use software that is called AVIASERVER to put a cockpit display onto my IPAD. In windows 10 that worked as a charm. In windows 11 it does not work anymore. I can start up the software and i runs on the background but my IPAD cannot connect…
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Exclusions in Mobile Security for Android
Hello, I'd like to request an exclude/ignore list for threat scans on Android, both app and storage. While the app can't remove the threats by itself, it most certainly is irritating to see a red shield for just a couple of riskware apps that I perfectly am aware of the risks of .
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How do I add file/folder/app exclusions on the Android app? I've looked everywhere on the app.
I probably missed it somewhere but without the option, the program will be useless for me. Thanks for your help
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Prenumeration
Vad är bästa prenumerationen för en laptop (Windows) och en mobil android
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Cloud files detected - Bitdefender found some files stored online.
I got the following message after running a system scan. It says These files will be automatically scanned when you will open them on your device. But that's not happening.
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Bitdefender not installing on my Window server R2 2012
After downloading .exe(setupdownloader) Bitdefender to 100%, it disappear and won't install on my Windows Server 2012 R2 standard. The funny thing is i have two separate server of the same configuration. I was able to install on the other one but can't install on the second one. I have 20 seat of Gravityzone Business…
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I can't seem to start a scan on my mac
I recently wanted to scan my Mac computer and navigated to my applications folder. I found the Bitdefender folder and can see a Bitdefender Agent icon, a Bitdefender VPN icon and the uninstaller function. I clicked on the Bitdefender Agent icon and put in my Bitdefender account email and password and my system password and…
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I just installed my ASUS router.
After setting up my router and turning on my VPN, I noticed I was not able to log in to my router. Is there a way to work around this question?
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No longer receiving Notifications
I wonder if anyone can assist. I have Bitdefender Premium Security installed on all our PCs. I have noticed since the 24th March 2024 that I no longer receive notifications on the Bitdefender Central dashboard. It states you have no new notifications when I click on the small alarm bell icon. However, I know for fact that…
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BitDefender Taskbar Tray Disappearing
Has happened the last two days. When I shut down and boot up the next morning, the tray won't display. A restart fixes this. Using Windows 11 Pro. No major recent changes to computer, except viewing 'My Account' within BitDefender before the problem started (and installing PDF24). How do I get the behaviour back that the…
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Bitdefender did NOT remove Malware-can anyone help please ?
Hi from Australia. I somehow have malware on my desktop PC-it's re-captha-version 3 with some other numbers. I purchased bitdefender as it was literally only website I seemed to be able to access without the malware changing the url to something odd with a bear picture on the screen or me receiving an error message on…
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VIRUS Gen:Suspcious.Cloud.2.sp3
I get over and over the message that temporal files of Bitdefender are infected by Gen:Suspcious.Cloud.2.sp3. After each scan Ditefender deletes them but they allways come back. How can I get gid of it?
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Lock apps without GPS active
Hi, as thread title I would ask you if you can consider to unlock apps by trusted network using only the Wi-Fi network without the need to activate GPS. This simply request is not only for privacy matter (many other apps can "sniff" you're position) but also to improve battery life. Regards
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Suspicious Connection (blocked 9 times every 3 minutes)
"msedge.exe attempted to establish a connection relying on an untrusted certificate to wpad. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate Authorities." What is this? Can I add an exception to stop getting interrupted by this notification?
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No internet connection after VPN connected 😕
Hello! I have had this issue on my laptop running on Windows: every time the Bitdefender VPN is connected, the internet connection is lost. Why? What should I do? Thank you!
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Why am I still get this window after the install.
I have installed the module; however, I still keep getting this window. Do you have any idea how I can get back to the Dashboard?
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Bitdefender delaying desktop icons display
I'm running a paid for version of Bitdefender Total Security on a HP i3 12100 PC. Running Windows 11 Home. Was running fine for 7 months. About a week ago, on a power on boot, (happens on restart also), the Win11 taskbar displays on the bottom as normal but then it takes 51 seconds for the desktop icons to display. I…
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Firewall Permission Dialog Box Is Poorly Coded. Any Explanation?
When you set your firewall so it asks your permission when an app tries to acces network, things may go crazy. If you immediately select "Allow" or "Block", you are fine. But if you don't, new(same) notifications keep stacking back to back, as long as you wait. 1 box per 1 seconds I guess. So if you try to decide "should"…
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Yes, it's back - the Bitdefender block on the Mozilla Firefox plugin for Netflix
"New Bitdefender Update Blocks WidevineCDM Encryption Module on Firefox" from 2016 says it all, really, except that there is no practical solution. That post was answered then, but this zombie bug has arisen again. Can't we have a stake driven into the heart of the Widevine plugin?
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Locked out of 'settings' on pixel 2 phone
Had problems with bitdefender/android since day 1. I progressed to attempt uninstall/reinstall which did not work. I'm now locked out of 'settings' and this error message pops up when I try to access 'settings: "This app is locked with (company_name) App Lock. Suggestions on how to fix this error & regain control of my…
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Password Manager
I'm considering using the Password Manager for the first time but I'm unsure about remote access. I spend a fair bit of time away when I'm often using friend's and colleague's computers, how do I access my passwords while I'm away? Is there perhaps an app that I use? Thanks