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Yes, it's back - the Bitdefender block on the Mozilla Firefox plugin for Netflix
"New Bitdefender Update Blocks WidevineCDM Encryption Module on Firefox" from 2016 says it all, really, except that there is no practical solution. That post was answered then, but this zombie bug has arisen again. Can't we have a stake driven into the heart of the Widevine plugin?
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Locked out of 'settings' on pixel 2 phone
Had problems with bitdefender/android since day 1. I progressed to attempt uninstall/reinstall which did not work. I'm now locked out of 'settings' and this error message pops up when I try to access 'settings: "This app is locked with (company_name) App Lock. Suggestions on how to fix this error & regain control of my…
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Password Manager
I'm considering using the Password Manager for the first time but I'm unsure about remote access. I spend a fair bit of time away when I'm often using friend's and colleague's computers, how do I access my passwords while I'm away? Is there perhaps an app that I use? Thanks
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build discrepancy
the Total Security build id on the Bit Defender page in my computer is 27.0.35.147 microsoft shows the Bit Defender Total Security build id in the Installed Apps as 26.0.23.80 is my computer being protected by the latest version of Bit Defender? thanks
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Zoom starting very slow with Bitdefender Total Security
We are running Zoom on Windows on multiple high-end PCs (Thinkpads, Alienware) with Bitdefender Total Security provided through our Netgear Armor subscription. Every time the Zoom client is started, it will take 1 to 2 minutes to launch with a message "Not connected" and whenever a meeting is first started it will take…
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Stop it with the notifications
Like seriously, what kind of big brain thought it was a good idea to bombard the user with intrusive popups that cant be turned off? I dont need to see that you blocked a popup. What I do need is to work without a useless notification blocking me from using my own keyboard. What to you want me to do with that information…
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Adding Office 365 apps to "Working Profile"
I was having such issues with BD hogging all the disk I/O when I fired up my laptop, that it made the laptop pretty much unusable for 20 or 30 minutes. I discovered the profiles in the utilities and was able to add several apps to the work profile like Quicken and FireFox. However, when I tried to add Office 365 Word or…
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bdq file
I've just discovered an enormous file (103gb) lurking in Program Data/Bitdefender/Desktop/Quarantine. The system won't let me delete it - how can I get rid of it? And how do I stop it building up again? (Someone asked the same question four years ago, but the deletion instructions given then don't work.)
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URL in outlook doesn't open
Hi, When i click on a hyperlink in my outlook the website doesn't open. I checked the notifications in central but no event is created. What can i do to adjust this security setting? Regards
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DNSoH/DNSoT support
Is secure DNS support available or planned for Box?
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How to switch to Windows Defender without uninstalling Bitdefender entirely?
Today my subscription expired and while I want to renew it, I want to get paid first later this week. Since Bitdefender expired, it's off, but in the Windows security settings it still says Bitdefender is active and therefore Defender isn't completely on. So is there a way to get Windows Defender back as the main AV…
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Is there any way to turn off "suspicious connection blocked" notifications
I'm glad BD is working to keep me safe, but is it really necessary to spam us with all the popups? Yes, you're a good boy. Now go about your business and leave me alone. For the life of me, I can't find the setting to turn those notices off. :(
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2year, 5 device plan
Is this plan still available & how much will it cost for 2024?
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Internet disconnect
I am asking advise on how to prevent my computer from disconnecting from the internet once I do the sleep command, Bitdefender at times will not connect back up to the internet at all and i will have to reboot computer and still no connection at times. Bitdefender is the one doing this, is there a place where I can…
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Wrong email address on upgrade screen
I have an offer of a free upgrade, but when I click on it the screen asks for my email address ending @waitrose.com. This address no longer exists. It is no longer my account address. It was changed many months ago. If I enter my current address it says it is not valid.
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Can not pay/select without using Bitdefender VPN + Safepay
Hello, since a few weeks we are not able to select airplane tickets or to pay online. We can only do this when we turn on Bitdefender VPN+Safepay. Moved from Greece to Thailand, so the server is not the problem. It is on 3 laptops and 2 Android phones. We had no problems in 2023, started this year. Tried everything with…
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Bitdefender VPN: 200MB Per Day Is Too Little. Any Thoughts?
200mb vpn per day is too little. What exactly are we supposed to do with it? If we go to google images or twitter, it will be over instantly.. like 100mb = $100 hotspot internet at airports
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Bitdefender upgrade to Premium offer
Legitimate email offer? $0.00 for upgrade from Total Security to Premium Security for the remainder of my term (1 yr)?
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MAC address in Bitdefender Central device list does not match that shown on MacBook
In trying to clean up the devices in Bitdefender Central I cannot match the MAC address shown as associated with my MacBook Air with that listed for the MacBook Air in About this Mac. How to fix or how to know definitively which devices are active if the MAC addresses don't match.
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App Lock Bitdefender
How do I get Bitdefender back on app lock list please help. What have I done. Is my Bitdefender been breached. It doesn't ask me for my biometric print anymore please help
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Purchased total security and only seeing free edition
Just purchased and bundled with VPN, VPN comes up fine, but BitDefender itself comes up as Bitdefender Antivirus Free in BitDefender Central and in the App Will this fix itself or do I need to do something?
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Infected web page detected : GT:JS.Backdoor.2.D0DE3B58
Hi. I'm consistently getting a notification from BIS about the samples at [*url removed by @Flexx*] under the heading "Learning centre" (click "Explore!"). Infected web page detected 3 minutes ago Feature: Online Threat Prevention We blocked this dangerous page for your protection: [*url removed by @Flexx*] Threat name:…
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Bitdefender should respect user instruction to eject media by stopping scan of external drive
I have Bitdefender Internet Security ("BIS"), version 26.0.18.75, running on Windows 8.1 x64. A couple of weeks ago I had plugged in an external USB flash drive. After copying a file or two, I requested through the Windows system tray to eject the medium. To my surprise I was told that the device couldn't be ejected (or…
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How to add a password
I'm just new and wonder if someone could tell me where do I go to add a password in Password Manager? Thank you kindly.😀
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App lock malfunctioning
When I have the app lock engaged and I leave my house, when I come back I have to go into the app lock, forget my trusted wifi, then add it again. Every single time. Even if I just leave for 5 minutes to take the dogs out. Then when I'm out and want it to actually lock, it doesn't. I have uninstalled/ reinstalled numerous…
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Can the print on a website be infected?
I copied and pasted a few paragraphs from a website. When I tried to save my document, which is a Microsoft Word document, my Bitdefender antivirus tells me that the document is infected with Trojan.Groooboor.Gen.22. and then my document gets deleted. I'm really confused. How is this possible? I thought that an actual…
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BD Password Manager PIN
I have PW Manager installed on Brave / Chrome). How do I 1. turn on the lock feature? And set the PIN? And how can I add accounts? I know how to do this in Edge. But I much prefer Brave.
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Why does SMS scam not stay activated
Hi, Running Android 13 and Bitdefender I try to activate Scam and it shows it is working. Go back to close Bitdefender and it says Scam alert needs activating. Bitdefender is active in Notifications. Any ideas please?
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Bitdefender scamio
I've heard about the new free service "Bitdefender Scamio", which may help discovering threats on mail, sms, etc…and seems to be very efficient , but anything about this product on Bitdefender Central. Does anybody tried it ? is it usable in security ? Does anybody knows why it's not mentionned if it's so useful ? is it…
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Another Possible Forum Bug ?
For the last two days, my points count has not increased as it should based on my post count. I do know that it can take 24 hours to refresh, but this is the first time it has stalled for so long. Is the site undergoing maintenance? Is anyone else experiencing this, or is the Forum software just picking on me? 😢 Have a…