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bitdefender taking lots of ram and # of processes
so, a new user here, coming from norton, where I was under the impression that norton has a lot of bloatware and it's slow. I just installed BT Total Security and after a scan it seems there's a tremendous amount of active processes and one of them taking some 800mb, even idle (probably the scanning one). Should I be…
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Firefox loading time with BitDefender
I have found some references in the forum, but no answer, so I ask again. How does it come that Firefox (whichever version, including most recent one) takes eons to load when BitDefender Total Security is active on the computer (Windows 11H25). If I restart my computer, and then after logon launch Firefox, I can take up to…
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Why Android UI says CANNOT WRITE TO SD CARD, made to read only
Pls get me a solution, for why the above error comes in my SAMSUNG M31. Normally SD CARD WILL NOT FAIL, Mobile Security installed with BD Total Security.
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How do you verify government-related websites before sharing personal information?
Hi everyone, I've noticed that scammers are increasingly creating fake websites that look almost identical to official government service portals. These sites often ask for personal information, payment details, or document uploads, making them difficult for many people to identify. When I need information about government…
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Trojan detected by Bitdefender, probably false positive
The poker tracking software I'm using has put out an update and it's coming up as a trojan. How do I find out if it's a threat or not. Thanks
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Advanced Threat Defense is disabled and i cant activate it
I tried: Restarting my pc Updating BitDefender Repair BitDefender I tried to activate manually in setting menu but the notification wont go and when i restart the pc is disabled again I dont have any other antivirus I'm using latest win 10 When i click enable nothing happens i dont see any popup or something like that its…
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Phishing URL initially not detected by the antivirus, but detected by LinkChecker
I got an email with a link from [link removed by admin] and clearly it is a phishing link. Bitdefender did not catch it but when I entered it into https://www.bitdefender.com/en-us/consumer/link-checker it says: Definitely Don’t Go There Warning: this link is not safe. Don’t wait until it’s too late. Our top-rated security…
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Did not receive Update v27.0.60.337
To date I have not received the current update 27.0.60.337 released June 12,2026. Can someone tell me if this is a slow release or have I missed receiving it. Regular updates come in, I check everyday for updates. My last update is 27.0.59.334 received on May 25/26. This morning on Safepay Password manager sign showed up…
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Split Tunneling doesn't seem to work for Paramount Plus
I have several entries in Split Tunneling and each seems to work fine. Paramount Plus worked until a few weeks ago and then it stopped loading. If I turn off the VPN, it will work. Any thoughts on resolving this?
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New Scam Alert: Fake ChatGPT Plus "Payment Failed" Phishing
I just spotted this one landing in inboxes, and it’s a perfect example of how scammers are pivoting to target AI users. They’re banking on the "fear of losing access" to GPT-5 or your custom workflows to make you act without thinking. Red Flag Why it’s suspicious The Sender Address The email came from infos@bwb-bonn.de.…
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Bitdefender Mobile Security crashing since June 18th [Fixed]
On several of our phones, the application keeps crashing/restarting/crashing on Android phones (Google Pixel 8), even after uninstall/reinstall. On one phone it started to crash today after updating the app, on another one same situation without any update at least for a week. This is blocking some apps access that hace…
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Why does Network Type only show WiFi and not the SSID of the network?
I am having some issues accessing clients on a local WiFi lan. Two machines are running Windows 11 and Bitdefender and another is a Mac running Eset. Under Protction-Firewall-Network Adapters I see WiFi and. can set the connection type. in WiFi Security Advisor I can set individual SSIDs. If I only set WiFi Security…
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How to enable access to local network (NAS) with VPN enabled on macOS?
Apparently there is supposed to be an option "Local Network" in the settings but it is not there on macOS. This service is useless to me if I cannot use my local network without disabling the VPN.
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Bitdefender VPN drops overnight on Pixel 9 & PC simultaneously, laptop kill switch fails – Not a standard network drop
Hello Bitdefender Community, I am experiencing a highly unusual, persistent security issue across my devices, and I've run out of standard technical troubleshooting options. I am hoping someone here or a Bitdefender engineer might have insight into what is causing this. The Setup: Primary Device: Google Pixel 9 acting…
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Call Blocking - Bitdefender Mobile Security blocking very important number!
When Mobile Security is activated, it blocks calls from my doctor and their authority! I send message to the caring doctors central and they call me back with a number that begins with 010 and that gets blocked!!! My doctors haven't got the time to call me one hundered times to get by the blocking! If you all want me to…
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Using Narrator screen reader with Bitdefender
Hi, I'm a long time user or Bitdefender (BD) AV and recently started using Narrator (built in Windows screen reader) to support my access to the program - I have a visual impairment. Narrator can't read any of the links or tabs on the BD UI and common keyboard hits such as Tab and Enter fail to activate or jump between any…
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Securepass causing issues with some websites
So I have had an issue on two different websites. Securepass is causing an issue where when I try to log in, the website is throwing a message "There was an unsupported response from server". I locked the vault, and input the password manually, and the problem still persisted. So after doing some research, I disabled all…
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How to reinstall Bitdefender after Windows OS reinstall?
I want to reinstall Windows to a different version, and I'm wondering if my Bitdefender antivirus will continue to work or if it will require me to re-register the device as a new one?
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Is it necessary to uninstall Bitdefender when upgrading from Windows 10 to Windows 11?
I would like to upgrade my current Windows 10 system to Windows 11 because of the looming end of support for Windows 10 in October. I do however have concerns about Bitdefender's Protection in regards to the upgrade process. Is it necessary to uninstall and subsequently reinstall Bitdefender when upgrading from Windows 10…
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Settings backup/export/import
In order to avoid problems (including the possibility of bricking my machines) when running updates, especially BIOS, I have to uninstal BitDefender and then reinstall it. It would help if there were a way of exporting all the user-set settings so that they can be imported to the reinstalled BitDefender. If there's a way…
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My work turned into a nightmare (Autoit).
Hello, I've been using AutoIt for over 10 years and created all my scripts line by line. Never had a single issue with it — until I installed Bitdefender. Two months ago, Bitdefender suddenly started going crazy with my AutoIt scripts. The weird part is that it doesn't always react immediately. I can run a scrip t 3 or 4…
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No response on support tickets? How long is the average waiting time?
Hi everyone, During the early hours of yesterday morning, a large amount of money was deducted from my account, apparently it was Bitdefender's Premium VPN auto renewal service. I am truly disappointed as I received no reminder emails of the planned renewal beforehand. My current premium VPN is also still active until next…
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SecurePass app fehler Internetverbindung
Nach Eingabe Passwort flackert der Bildschirm ständig und kurzzeitig kann man erkennen, dass die app offenbar eine Internetverbindung aufbauen will, was aber nicht funktioniert. Nach einiger zeit kommt die Meldung check your device internet connection… Die Internetverbindung ist super, app gelöscht, neu installiert, Handy…
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Securepass Connection issued detected error message
I am now having an issue where my SecurePass on my iPhone, IOS 26.5, keeps giving me a "Connection issues detected" error message. Askes for me to check my internet connection and try again. My Internet is working as I can access the Internet on other Apps. I have tried restarting my iPhone as well as deleting and…
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UNDELIVERED MAILS
For the past 2 days my mails are immediately undelivered with the following message: le 16/06/2026 15:29 521 5.7.1 Client host rejected by spamhaus for spamming issues; please refer to Listed by XBL, see https://check.spamhaus.org/query/ip/77.141.38.3 for further information
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Bitdefender Central 2FA issue
Hi everyone, Since around the same time as the forum login issue I'm having a 2FA issue with central. Central no longer remembers the cookie for the trusted device. I select the "remember this device" and it does add the device in central to the trusted devices but keeps forgetting every time I log out and then back in. It…
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Bitdefender Anti-tracker blocking whatsapp web from loading
Just tested everything and this is blocking whatsapp web from loading under Win 10, Firefox 152.0.1 64 bits. What worries me is they actually track everything… chrome works fine. Bitdefender Premium Security Windows 10 64 bits Firefox 152.0.1 64 bits
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BD VPN capabilities - secure core?
Hi All….and thanks for your time and knowledge/expertise in pondering my question. The question is a simple one. BD seems to be pushing its VPN service hard at the moment and there seems much in it which attracts….but does BD VPN afford secure-core capability? Thanks. Dave
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My website blocked
My website aikfnydrivingschool.ca is blocked. I need to unblock it.
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Bitdefender Virtual Disk - need an option to disable
Hi, The Bitdefender Virtual Disk is causing me a ton of issues with system checks for online certifications, I’ve also emailed support about this. The system checks carried out by the online test provider are flagging my laptop as being a virtual machine due to the vhd that bitdefender has created, and I cannot enter the…