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How to quick check the Bitdefender VPN status on the Desktop?
There are times when we’re browsing the web on our computer, entering information or opening websites, we do not realize the current status of the VPN (whether it is connected or not), because the only indication of this is hidden in the notification area (tray). As a result, our data and IP address are exposed without us…
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Why can't I view logs after a scan?
I've done a full system scan, and threats have been found and quarantined. After the fact, I continue getting notifications that there are attempts to pass malicious command lines to various exe files. It never says where the file is coming from, which is information I am hoping to find in logs. Even if it's not, I would…
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Glasswire Install Process Detects Malware?
Hi everyone, I just tried to install the latest build of Glasswire, and it detected malware. I want to upload it to the labs for analysis, but the file is above the size limit. If I scan the installer, nothing is detected, but if I run it, it detects the malware. Is there any way to send to Bitdender? I am running Total…
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Bitdefender Alert Mode Turning Off Automatically – Anyone Else Facing This Issue?
I’ve been running into an issue with Bitdefender where Alert Mode keeps turning itself off automatically, even after I manually enable it. I rely on this feature to monitor app connection attempts, so it’s a bit concerning when it disables without any clear reason. I’ve checked for updates, restarted the system, and…
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Security gaps left by Bitdefender in Android?
How does Bitdefender in android ensure safety and security when malicious web links open in in-app web browsers of 3rd party apps that are not supported by Bitdefender Web protection feature?
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Bitdefender / Anti-Tracker extension stopping some websites from working properly?
I have a subscription to the UK Ordnance Survey mapping paid-for website. This is an excellent site which allows users to access any part of Great Britain (but not Northern Ireland) at 1:25000 or 1:50000 scale for about £25/year. The maps are first-rate, as many will know. On my Windows 10 pc and Windows 11 lap top I now…
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Firewall Rules automated clean-up of non-existent / obsolete rules
Firewall Rules quality of life / usability improvement. Addition to Firewall rules : mechanism for automated cleaning of obsolete rules. Currently available options are : 'Add rule' and 'Reset rules'. Either 'Reset rules' may be extended with sub-option for 'Reset to defaults' and 'Clean up obsolete' or a new link for…
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Config changes on firewall from manual to automatic with new version install DESKTOP WINDOWS
Config changes on firewall from manual to automatic with new version install.(DESKTOP WINDOWS) I like to screen everything going through the firewall manually. I set this up and it go's back on its own to automatic allowing junk like microsoft telemetry through. Please fix this. Updates should not wipre out an existing…
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How can I get rid of the fake McAfee popups in my Edge browser on a Windows 10 PC?
Need help on a Windows 10 issue. I can't get rid of the McAfee popups.
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Junk email filter useless
Hi. My Junk mail filter is totally useless. The Outlook filter is putting obvious spam into the Junk folder while Bitdefender is marking them as safe. Is there a fault with Bitdefender? And I can't upload a screenshot to demonstrate problem. Keeps getting better!
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How to move your passwords from Kaspersky to Bitdefender Password Manager
This article will guide you stepwise to switch from Kaspersky Password Manager to Bitdefender Password Manager. We will show you how to export passwords from Kaspersky and import them into Bitdefender Password Manager. Bitdefender can import data seamlessly from a multitude of password managers in various formats.…
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Securepass app-level autofill
Does Securepass properly implement app-level autofill on Android? Because on my experience, it doesn't. For example, try using it with logging onto Telegram.
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Cannot Activate Bd For Android Samsung Tablet
Hi I have now purchased a 'BD for android licence twice' for this device. i.e. $14.95 x 2 = $29.90 Bitdefender Central shows the device, but says that there are no active subscriptions for it - and that I need to purchase a subscription (In spite of my already having purchased the licence twice). The product was installed…
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No definition updates in two days for Antivirus for Mac
Just letting the mods know that this has recurred again. Since we are used to twice daily updates, this is an unexpected behavior. Suspect the issue on the server end, since no issue connecting to the server, but am just told I am "up to date." Nothing urgent, but since this has occurred in the past, wanted to make the…
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Who can help??? I have a threat DB update issue on my apple chip MacBook
I have a threat update issue on my apple chip MacBook. Some threat DB updates have a date of 2 days in the past while my intel iMac never ever has an issue. Can anyone please provide a fix? I have super-fast fiber internet, so the issue is not on my side. Both my macs are always fully patched and i reinstalled the BD…
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I cannot remove 2 Malware Programs on my Computer
I have two program files Browser Extension from Blaze Media and one called BBWC from Millennial Media. How can these be removed?
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How to get rid of McAfee fake infection pop-ups?
Very basic old Mac user so go easy with me. Got a pop up in the right hand corner annoying bleep every 20 seconds. McAfee critical, then action required. So I downloaded Bitdefender thinking it would detect it and remove it, but it didn't. Done a full scan no threats. How do I stop these notifications driving me mad with…
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IDM Integration (Internet Download Manager)
Hi, I'm trying to figure out which exe is the scanner, do i have the right one? I saw a previous user's post about this and that one said "bdscan.exe" but no such file exists.
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Certificate Issued By "Untrusted Bitdefender CA" Prevents Downloading Emails. Any Help?
When I open outlook I get the message below. I am unable to delete this and resetting my emails accounts has no effect. I can send emails but not receive them. How can I reset this certificate issue. Many thanks in advance for your help.
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¿Por qué me dice que la web tiene cosas inseguras si es una página de una Universidad Pública?
Me aparece este cartel cuando quiero ingresar a la página de la facultad de Medicina pero por estos motivos consulto si realmente es seguro o no hacerlo ya que el sitio me avisa que es inseguro.
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Bitdefender Update v27.0.59.334 info
I have received a Bitdefender update 27.0.59.334 a couple of days ago, just asking as I do not see any info on the community regarding this update. Can you please verify that it is actually from Bitdefender and what it included. Thanks
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High memory usuage
Hi, My Bitdefender Total security uses over 4gig of RAM straight from a fresh boot. No scans are running and my pc is running optimally. I have the latest Windows 11, all updates and since a month ago this memory usage and CPU are sky high. Please advise any solutions as it is causing my PC to be laggy. I have 32GB RAM,…
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My PC was infected by Trojan.FakeAlert.DKY. Do I get help to eliminate the threat from my PC?
Dear all, One of my laptops got infected, even if it has On Windows Virus & threat protection settings on (it is activated the Real-time protection feature). More, I made a full scan of this laptop (it is a Dell and it has Windows 11 installed) using Microsoft Safety Scanner in Safe Mode and then directly in Windows, but…
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Is this the normal behavior for updates : Installer from RAR Windows Temp
The update scares me every time. A 'missing in the path' install is making connections from a RAR Temp folder. It is in Windows Temp, but there should be a better and secure way of doing things. I'm not even sure how the files are checked, with cert pinning or hashes or what, but my guess would be that it won't be…
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Why does 2FA only sends codes by email?
I recently logged in to BD with a different browser and it sent a code via my email. That is fine but why does BD not use a mobile phone text message as an option?
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Bitdefender Randomly Blocking Safe Applications After Recent Update
After the last Bitdefender update I noticed that some trusted applications on my PC are being blocked or quarantined even though they were working fine before. A few programs fail to start and sometimes Bitdefender shows suspicious behavior warnings without clear details. I already tried adding exclusions but the issue…
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Split Tunneling Backup
Is there anyway to back up your split tunneling list rather than having to readding them again just in case if you have reinstall everything back to your laptop after 4 repairs?
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How can I decline charge for VPN that I did not request, and avoid renewal next year
I am happy with BD Antivirus, but never use VPN. I did not ask to add VPN to my account and I would like to request a refund, declining the VPN options. Could not find an email address or any other way to obtain that. Please help. Thanks!
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How to turn off Bitdefender Email Protection?
There does not appear to be a way to turn off email protection. Since Email Protection was activated I can no longer download my email from gmail into outlook or thunderbird. I also cannot sign into my account. It says there is another device signed into my account and I have to wait 6 hours before trying to sign in again.…
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How do I recover my master/recovery key?
How do I recover my master/recovery key as it seems the one I saved from last year just isn't working...There is no apparent email address to use and the UK phone number listed on the web doesn't work anymore. The one for USA is for enterprise accounts; mine is of course consumer.