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Bitdefender Anti-tracker blocking whatsapp web from loading
Just tested everything and this is blocking whatsapp web from loading under Win 10, Firefox 152.0.1 64 bits. What worries me is they actually track everything… chrome works fine. Bitdefender Premium Security Windows 10 64 bits Firefox 152.0.1 64 bits
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BD VPN capabilities - secure core?
Hi All….and thanks for your time and knowledge/expertise in pondering my question. The question is a simple one. BD seems to be pushing its VPN service hard at the moment and there seems much in it which attracts….but does BD VPN afford secure-core capability? Thanks. Dave
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My website blocked
My website aikfnydrivingschool.ca is blocked. I need to unblock it.
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Bitdefender Virtual Disk - need an option to disable
Hi, The Bitdefender Virtual Disk is causing me a ton of issues with system checks for online certifications, I’ve also emailed support about this. The system checks carried out by the online test provider are flagging my laptop as being a virtual machine due to the vhd that bitdefender has created, and I cannot enter the…
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How to turn off 'Login to Vault' popup in Bitdefender SafePay?
I do not use password manager or secure pass, and do not want to. Now I am getting a "login to your vault" popup when I use safepay on some websites. Secure pass is not installed as an extension, and password manager is turned off in the bitdefender control panel. Very annoying How do I stop this popup (which obscures the…
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Help with VPN
Hi everyone I'm new to Bitdefender and am very excited to have joined. I've installed the Ultimate Security Family product on 4 devices (desktop, 2 mobiles and 1 tablet) and all 4 devices show as protected on the dashboard. The dashboard shows VPN as installed on desktop, but "not installed" on the mobile phones, however…
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Bitdefender SecurePass Recovery Key problem
My SecurePass this evening ask to enter with main password (not with Pin as usual). I forget it and try to get a new one, but "Bitdefender SecurePass Recovery Key" is not being recognized. What can I do?
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Why does secure pass automatically fill in my email address in a newsletter subscription box?
Why does secure pass automatically fill in my email address in a newsletter subscription box? When navigating thomann.com, secure pass automatically fills in my email address on each page in a newsletter subscription box. This is extremely annoying because this subscription box is at the bottom of the page. Therefore I'm…
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Mobile security while traveling
Hello, all. We have a Bitdefender Total Security family plan. On our cell phones we have installed Bitdefender and we have activated the anti-theft provisions. When we travel, family members each bring our cell phones and we have some questions in case one phone is stolen: The phones are running Android 15 and 16. Based on…
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SecurePass looses Auto Fill
I've just migrated from BD password manager to SecurePass. I notice that from time to time SecurePass looses the ability to autofull website logons with the the appropriate login name/password. When I check SecurePass is still set up as the default password manager and the option to allow Google to auto fill is switched…
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One too many accounts/subscriptions
So i am getting double charged for my Bitdefender and i need to bring it down to only one plan that covers it all. My father has seen that I am getting charged from my bank that it is too much. So i was wondering if anyone can help me out here.😉
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Wowhead Client being ID'd as malware
After an update, Wowhead Client is being flagged as malware by Bitdefender (and Kaspersky) and removed to quarantine. Is this a false positive? More info: "Feature:Advanced Threat DefenseBitdefender detected potentially malicious behavior and blocked all applications involved. Detection ID: SuspiciousBehavior…
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SAFEPAY Bookmarks disappear
seems like after a windows 11 update all my bookmarks in SafePay are gone. is there a way to backup my safepay bookmarks then import so export /import safeplay bookmarks.
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Bitdefender seeing World of Warcraft executables as malicious [Fixed]
Bitdefender seeing World of Warcraft executables as malicious Wow updated today but this is way out of the ordinary.
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We need VPN install OPTION!
As one searches the BitDefender community forum one finds countless more posts about frustration with the BitDefender VPN than posts of praise. Most users are just frustrated it has been shoved down their throats so to speak, and struggle to uninstall it. See here for some examples:…
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Devices Android Security
Recently I have been victim of device infiltrate with advanced systems and saw a very long hash Bluetooth device connected to my pad. Later shadow process were found and now mobile is no longer allowed to run antivirus or any other company antivirus, can't update as well. What end to end zero trust solution forward will…
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Insights from Bitdefender - What does it take to secure today’s Content Creators?
In today’s digital landscape, content creators and influencers are more vulnerable than ever to cyber threats that can jeopardize years of hard work, reputation, and income. Recognizing this challenge, Bitdefender recently unveiled Security for Creators — the industry’s first cybersecurity solution tailored specifically…
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Bitdefender Central doesn't recognize recent renewal of Family Plan
I just purchased a family renewal of Bitdefender. Why doesn't it show up on the desktop app??
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Will new features be added in Bitdefender to enhance sensitive files' security?
I trust Bitdefender to protect me. And I want it to include new features to further enhance security against malware modification. Will there be a future update with new features for Bitdefender products? Thank you, and I await your response. Thank you for developing Bitdefender.
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May I suggest a very important feature that I hope you'll add to the Total Security product?
Dear Bitdefender Product Team, I am a long-time user of your security suite, and I would like to propose a critical feature enhancement to further strengthen Bitdefender's defense against sophisticated Ransomware and targeted attacks. Feature Proposal: Manual Anti-Tampering File Guard While Bitdefender offers excellent…
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Regarding windows 10
My laptop is unable to load windows 11 (I have 10)...I will not be able to buy a new one until next year. Am I safe from viruses?
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Upgrade from "Total Security Individual" to "Ultimate Security Family" the best way and advantages
Hi community, i spent some years now with the Total Security license for myself, and separate license for my parents with respectively around 5 devices each attached. Years passed, now, considering they're getting older, they often need help with their IT and moreover with security topics. In this context i'm exploring the…
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Bitdefender blocked expressvpn-service.exe connecting to unknown domain (3ik9bjnm.com)
Hello everyone, I am experiencing a persistent issue where Bitdefender's Online Threat Prevention is flagging and blocking a suspicious connection attempt originating from my ExpressVPN application. The Issue:Whenever I actively connect to a VPN server, Bitdefender intercepts a connection. If the VPN is disconnected/idle,…
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BitDefender did not block a phishing domain
Yesterday I was approached via WhatsApp, all looked legit but it was not, BitDefender, running on all devices did not block or alert on this domain. I hope with this message I can help others that BitDefender can add this domain to the block/scam list. [*url removed by @Flexx *]
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False Positives following Data Drive Restore
On restoring my data drive BitDefender has become over selective with numerous false positives every day. I code in a number of languages but not for commercial use. One example was a suite of programs (18 & 20 support files) where I use a CSV file for the setup and operation items by my scripts. I decided to upgrade one…
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Advanced options in Bitdefender Free
Hello, my question is generic and concerns the free version of Bitdefender. In the paid versions these options can be activated/deactivated by the user, while in the free version users see a padlock icon instead of the buttons, so they cannot do anything on the individual features, the only editable button is the…
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atc.sys BSOD crashing
Hello, I've used Bitdefender for years without trouble. For the last 6-8 months my computer has been crashing more and more frequently. and more of the crashes are BSOD. I just reinstalled the windows 11 OS clean. The first application I installed was bit defender. Within hours my computer is blue screening again (and I…
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Why does the software keep killing my CodeX and Node.js dependencies?
When I'm using CodeX to write and debug Node.js code, Bitdefender always kills it and automatically deletes harmless Node.js dependency-related JS files. I restore these deleted files, open them, and they're full of data, with no code at all.
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Request to login to Google Play to Open VPN
Recent reinstall of VPN through Google Play on my Android mobile. Now encountering issues with requests to log into Google Play when launching VPN app (only when the app has logged out). Logging into Google Play I am then presented with a message to say that I need to download the VPN but I already downloaded the app!…
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Where to find the Recovery Key for Bitdefender Password Manager
Hi, I have no idea what's happened to my Recovery Key. I'd like to download secure pass and export my data but can't access the system without my recovery key. Do you know how I may reset it or obtain it if it's not in my current system (new laptop)? Thx in advance