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Emails stopped being tagged with "Bitdefender: Safe" green tags 3-24-2024, any idea why?
Emails stopped being tagged with "Bitdefender: Safe" green tags 3-24-2024, any idea why?
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Bitdefender central not getting all detected threats notifications
The bitdefender total security on my laptop is not sending all the things it blocks to the bitdefender central. It's sending all the certificate detections on websites but not any malware detection on websites. It does still detect and blocks the malware sites and shows it in the notifications in the bitdefender app on my…
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Very high ram usage
Hi, Is almost 7gb of Ram usage normal? It seems excessively high. This is without doing a scan. On the latest version of Bitdefender Total Security. Ram usage has never been so high. Intel Core i9 processor 14900K, 6ghz | 128gb Memory | RTX 4080.
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Bitdefender keeps asking me to grant Full Disk Access by dropping the icon in the privacy window...
but the icon is already there?
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Security Widget - How to reposition on screen.
I wish it to go in the bottom right of screen.
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Total Security ? only a joke
This program doesn't work properly. I asked for help to no avail, I followed the instructions and also sent the diagnostic file. I made an appointment for remote support, but no one showed up. I checked and updated the operating system, called and chatted, but all was useless. I often get the "communication error" message.…
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how can i renew the sub when i see Error 1015
this is funny, i cant renew, cant contact support, cant update the software, cant delete it? What can i do?
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How to Remove this virus
We blocked this dangerous page for your protection: https://four.startperfectsolutions.com/scripts/sold.js Threat name: Trojan.GenericKD.71456998 Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent.
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Mobile security Malware button is suddenly not functioning.
I have Google pixel six. This morning I turned my phone on and I went to do a manual scan and found the button was non-functional. I went to Google play. I did an application update for several apps but bitdefender was not listed. Then Bit defender said my phone was at risk as some changes have been made to my phone and…
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Slowly takes RAM from my Windows 11 via bdservicehost until the computer freezes
Avoid Bitdefender, as it's acting up. It slowly consumes RAM from my Windows 11 through bdservicehost until the computer freezes and crashes. I have a 16GB machine, and it will take about an hour. According to Bitdefender: "Thank you for your patience, and please accept my apologies for any frustration we might have…
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bdservicehost flooding my internet connection
Hello, while troubleshooting my internetconnection loss i saw in my firewall log (on my asus AC-88U router) that a pc in my network was flooding my connection. Apr 24 22:48:53 kernel: ACCEPT IN=br0 OUT=eth0 SRC=192.168.2.187 DST=34.120.68.241 LEN=52 TOS=0x00 PREC=0x00 TTL=127 ID=2170 DF PROTO=TCP SPT=58643 DPT=443…
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Wowhead Client being ID'd as malware
After an update, Wowhead Client is being flagged as malware by Bitdefender (and Kaspersky) and removed to quarantine. Is this a false positive? More info: "Feature:Advanced Threat DefenseBitdefender detected potentially malicious behavior and blocked all applications involved. Detection ID: SuspiciousBehavior…
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VPN working?
I purchased a VPN subscription yesterday for my Mac. It doesnt seem to be working. I have done a check and my VPN is shown as local. The subscriptiion is shown as active. I have a black and white icon on my browser. The system shows Bitdefender VPN as disconnected.
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the phone turns off Bitdefender protection
Hello, I have a problem with the protection on my Android device, xiaomi 9. Namely, the phone turns off Bitdefender protection. I have to go to manual setup to turn protection back on. How can I stop the phone turning off bitdefender? Thank you for answer Simo
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BitDefender threat pop-up are annoying.. How to remove ?
Hi ! There is a website (a local TV stream) which tries to connect to certain links which BitDefender sees as harmful. My problem is that each time BD throws a pop-up to tell me about it - It throws me from the window I'm in - typing in word/whatsapp/etc. - Even when writing this now - it threw me out several times… Is…
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BitDefender threat pop-up are annoying.. How to remove ?
Hi ! There is a legal website (a local TV stream) which tries to connect to certain links which BitDefender sees as harmful. My problem is that each time BD throws a pop-up to tell me about it - It throws me from the window I'm in - typing in word/whatsapp/etc. - Even when writing this now - it threw me out. Is there a way…
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Windows Defender detects "PUABundler/win32/candyopen". Bitdefender does not. Why?
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How to Determine Which Devices no Longer Exist
My subscription is fully used (15 devices) I know some of these are old PC's that no longer exist. I want to remove those devices. Trouble is, I don't which ones. Some are owned by family members, etc. Is there anyway to tell if a device has not contacted or been updated by Bitdefender in some time?
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How to find what is triggering blocked connection
Hi all, I’ve received roughly 6 blocked connection alerts on my iPhone 15 in the last 24hrs all being detected as malware to the same connection (chein.prospros.co.uk). I originally thought it was an app I had downloaded the other day, however I’ve since deleted it and it doesn’t seem to have stopped. Is there a way to…
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Windows Updates (managed by Bitdefender) Unable to INSTALL 2 Critical Updates
Bitdefender is not able to manage 2 Critical Updates for Windows 10. 0x80070643 ERROR CODE… 2024-01 Security Update Windows 10 Version 22H2, 64 based system KB5034441 - STATUS = Installing 0%. The updates/install does NOT COMPLETE! So the circle just spins and spins, but the updates don't load. Since they are showing as…
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Can't cancel auto renewal.
Hello, Today I received an email telling me my license is getting renewed. I cancellend auto renew 3 years ago so I'm confused that it's back on. I followed all the support steps but i'm facing two problems: When I use central, it gets stuck on this screen till infinity. If I use 2checkout it tell's me this: Hopefully…
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Email Labels do not work in Gmail / outlook. Only work on my Microsoft 365 email
Hi Folks. I have Bitdefender Ultra, and I am using the email protection to scan four separate email accounts. An account hosted by Godaddy, using Microsoft 365, and I get the red and green labels without a problem. On my three gmail accounts, when used in outlook, I do not get any labels whatsoever. Anything I need to turn…
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False Positives on an installed program
I recently purchased a new application from a vendor and the installation failed due to a false positive reported by BitDefender Antivirus. I can't recall the precise message, but the program affected was "AppData\Roaming\HiFi\AS_FS\AddonFolder\AS_FSConnectorInstall.exe". There were numerous reports of this by other users.…
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Where do we contact support?
The latest issue I'm having with Bitdefender is that the Anti-Spam feature turns itself back on after being switched off. What happened to the link to support on the app itself? I've had to come to this forum for an issue that has probably been flagged somewhere and no amount of "useful" documents are going to help.
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Are there any reports on what trackers were blocked/secure data sent and received?
On the front page of the VPN window it reports what its done to protect the connection. But there seems to be no more info other than x number of ads and trackers were blocked and so much data was sent securely. And I'd like to know, for example, what the 5.98gb of data that has been downloaded over the week as I haven't…
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Is BitWarden PW Manager part of a different company?
Is Bitdefender PW Manager part of my Bitdefender Mobile security subscription?
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Lỗi quên pass
Làm cách nào để tôi lấy lại password
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Context menu scan
I use Directory Opus file explorer which is far superior to File Explorer. But I cannot right click a file to scan it with Bitdefender. Every other context menu entry available to File Explorer is there. I have read other posts that suggest Bitdefender will not support context menu scan from any other explorer. First…
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Intermittent Service on Fold 5
I noticed today that I couldn't do a scan on my Galaxy fold 5, spam protection and theft protection were off and wouldn't turn on. I restarted my phone, waited several minutes, same results. I uninstalled/reinstalled Bitdefender Mobile, phone worked fine. About an hour later in town eating a meal, same issue, no scan, spam…
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Sora's fake page
Does anyone know the damage caused by the .exe file contained in the setup-x86_64.zip zip downloaded from Sora's fake page?