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Printer problem
When I want to make a printout on the website of my bank account, I no longer get the screen in which I can indicate how many pages I want to print. Recently I was able to indicate whether I could print a double-sided or single-sided print. In addition, with multiple pages, I could indicate how many and which pages should…
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Web Protect
Using Samsung S7 FE, Android 13, One UI version 5.1 I'm sure this question has been asked a million times, but... Web Protect is constantly closed by another service. Battery optimization is not activated Please, is there any way to stop this happening? Thanks Chris
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VPN in Cuba
I tried several times to use the Bitdefender VPN in Cuba (in March, I was at the Melia in Varadero; in May, I was at the Paradisus in Holguin). The connection could never be established. Cuba is not on the list of countries that ban VPN. Could you fix the bug that prevents us from using the VPN in Cuba please?
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One dangerous link found
One dangerous link found. What should I do
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How To Cancel Auto Subscription And Remove Payment Information?
How To Cancel Auto Subscription And Remove Payment Information?
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Web Protection off due to Accessibility
Hi, My Bitdefender web protection went off and it turned into an annoying issue, every time I tried to fix this by "Accessibility" I get a popup that says "if an app is blocking a permission dialog drag the overlapping item away or close the app" - I tried so many times, even reinstalled BitSecurity, nothing worked -…
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Unable to Activate GravityZone Mobile (Cloud)
Now that GravityZone Mobile is available for GravityZone cloud console, we're evaluating it to hopefully pitch to our clients (mobile security/supervision is a frequent request). So we've got it enabled and a company console created. Wow - insane amount of granularity in the policies. But we can't activate it. When we try…
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Bitdefender VPN issue and iOS 16.5
On May 30, 2023, I upgraded to iOS 16.5 on an iPhone 12, and the Wifi bars stopped appearing at the top. Even though I could connect to my Wifi, every app I opened said 'no internet connection.' I spent an hour trouble shooting, and even reset my network settings, but nothing worked. Finally, I deleted the Bitdefender VPN…
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Sent message
Have I been infected or is this just a warning. Sent message, how do I know I am still safe
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External Hard Drive
I bought a new external portable hd for my Mac, but when I try to scan that device Bitdefender returns with 0 files scanned. I added about 200 files to test, but still says 0 scanned files. Any idea?
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BD + Firefox = CPU consumption
Whenever I start Firefox, BD goes berserk and consumes 100% on one core. Startup of Firefix is delayed until BD cools down again. Is a plugin to blame? I have the following plugins: Adblock Plus Autoplay No More S3 Download Manager DuckDuckGo Search HTTPS Everywhere I don't care about cookies NoScript PassHash Clipboard…
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GravityZone und offline PCs in der Netzwerk übersicht
Hallo, hoffe jemand kann uns helfen, bei uns werden einige PCs/Server in der Netzwerkübersicht in der GravityZone doppelt angezeigt, das problem ist, das diese doppelten einmal als "zuletzte vor mehr als 1Jahr" als online angezeigt und dann der 2te als "jetzt" online angezeigt wird. Das gleiche haben wir mit komplett nicht…
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Receiving an "Installation Error" message when trying to install Total Security on my Mac M1 Ventura
I can't install Total Security Bitdefender on my Power Mac M1 running Ventura 13.4. I receive the message "Installation Error" message. Will not proceed beyond that point. See attached screenshot Any recommendations? ?
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Pyspark code runs more slowly than Pandas
My current project involves converting Pandas code to PySpark code. The code uses a number of transformations, including join, group by, and more. But I've come into a problem where my PySpark code is much slower than the identical Pandas code. The previous three months have been spent learning about PySpark, which I am…
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Hacker
Hi folks, I have recently received an email from a would-be hacker who claims that he has videos of me and unless I credit his/her BITCOIN account with funds, I will be embarrassed by the release of said videos. I am probably in the wrong section to discuss this matter, but some advice would be much appreciated. Thanks…
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Unable to release emails from Spam Digest
Spam Digest wont release the emails and comes up with error FAILED with red exclaimation mark and says failed to release from quarantine. The safe sender / domain buttons also show FAILED when clicked. Any help is greatly appreciated. Thanks!
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Keep getting Potential Device vulnerability detected
Recently formatted and delete partitions so I could reinstall windows 11 after a potential virus from a "screamer" site (A site that is supposed to be a prank just a video) however after bitdefender marked it as fraud and removed it some settings started changing and bitdefender gave me the "Potential Device vulnerability…
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Registry Cleanup; BD Total Security; Build 26.0.36.193; Win 11 Home
Utilities>OneClick Optimizer. Registry Cleanup never finds any issues to cleanup. Is this normal?
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Is there a simple way to turn Bitdefender off temporarily to do an install of software via internet
Attempting to download a trusted program that fails because it says another program is running. My guess is that other program is Bitdefender. Wish to turn Bit. off temporarily. Watched a video that had dozens of steps to turn Bit. off. Must be an easier way or I am using the wrong security software.
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Bitdefender vpn improvement and processing request
Dear, I wrote to your colleagues and they directed me to you. Can you help me and solve the problem of slowing down my Samsung A50(android) device. Because when I run the vpn feature, I find some difficulties such as slowing down the speed of the phone, watching some videos/Download delay and stop , stopping the camera…
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Trojan.Jacky.3.Gen
Bitdefender is finding this on my Windows desktop. It deletes the threat, but it comes back after a reboot. Any help here?
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How does automatic permission for safe files work?
I'm currently taking a look at the safe files feature. However it seems like every application I tried so far gets added in the "application access" list with the badge "automatic permission". I can't find anything about that. When is an application automatically permitted? How do I change that in such a way that I must…
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Random Full System Scan
Hi, This morning I booted up my Win10 machine and walked away, when I came back it there was the “Your system is clean” screen. I did not start a scan nor do I have any scheduled scans setup. It had however only scanned about 5000 files and the log indicated that the scan had been cancelled by the user. I did not start…
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Bug: Settings password keeps getting reset
I have noticed that Bitdefender Total Security's settings password keeps getting reset for no reason, this happens randomly, I had to set it again like three times over this week, and I only noticed this by chance while checking my settings and finding out the toggle is off. This is especially problematic because I can't…
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Computer freezing when launching Diablo 4
Windows 11 64bit Tl;DR, BitDefender(BD) free, Battle.Net(BN), Diablo 4(D4) 1 - BD and BN worked fine for months before installing D4. 2 - D4 froze or soft locked the PC when launching the application. 3 - D4 launches and does not freeze / soft locks the PC with BD uninstalled. 4 - After installing BD, BN and D4 now have…
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Bitdefender Wallet
I may be a lone voice here but I am outraged that wallet is being discontinued I refuse to use online password vaults as they are clearly being hacked and I would lose my entire life if that happened. I prefer offline password vaults backed up in various secure physical locations. Therefore if the wallet disappears I am…
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Safepay doesn't open automatically in Firefox
I'm using Firefox, 113.0.2, and Safepay does not open automatically when accessing bank websites such as Chase and PNC. I've got Bitdefender Total Security 26.0.36.193. I tried the suggestion below and it did not work. This has been going on about 1month. I also run ABP (Ad Block Plus) but it was never a problem prior to…
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Problem reinstalling Bitdefender
Safepay stopped automatically opening when I went to two different bank websites- Chase and PNC. No recommended fixes worked. I tried to reinstall Bitdefender Total Security by removing the Device from Bitdefender Central and then reinstalling it. It never came up with the installation screen. The PC was listed as At Risk…
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Different servers for different browsers
Hi, Is there a way to configure my VPN such that different servers are used for the different browsers which I am on (chrome, edge, firefox etc) Thanks, Andrew
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How do I delete multiple accounts AT THE SAME TIME?
I switched to Password Manager and it imported a lot of unused / outdated accounts. How can I easily remove them?