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What does a checkmark mean when adding exceptions?
On this screen: What does the on switch for the antivirus mean? Is that a yes, antivirus will be active for this folder and all of its subfolders? Or yes antivirus protection will be excluded from this folder and all of its subfolders? What do the checkmarks mean? Does a checked On-access scan mean that yes, antivirus will…
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Creating and Exception for NAS IP
I have been unable to find any direction to create an exception for my NAS. I tried "Application Access" and "Rules", neither excepted an IP. I tried "Port Scan Protection" and was able to enter the IP but not the port. I do not think that "Port Scan Protection" will accomplish what I want to do. I receive Bitdefender…
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Cumbersome interface to add exceptions from scanning or pause protection
BACKGROUND I have a handful of old files that are detected as having viruses. Some I am fairly sure do not contain threats (and I have just submitted a report to BD of apparent false positives). The others are old files (from the 1990s) that were once genuine threats, but are no longer practical threats any more on my…
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How to I stop Bitdefender from blocking this?
I am currently testing out Bitdefender to buy it, and I have already put in a number of exceptions. This morning I received notification from Bitdefender that it blocked C:\Users\XXXXXX\AppData\LocalLow\IGDump\X86_00\17364912230.ext has been detected as a potentially unwanted application and was blocked. I wanted to put in…
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Exceptions still not allowing me to run....
I am trying to run a program that I trust. Even after adding exceptions (folder AND exe), the program no longer runs. Without BD, the program runs. With BD installed, no running. How can I regain access to this program? The program is from here: https://www.polar-electric.com/Morse/MRP40-EN/
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False positive: dsp_seed-ak2CoQGZ.exe is infected with Trojan.GenericKD.71619798
""" Infected file detected 10 minutes ago Feature:AntivirusThe file C:\<redacted>\dsp_seed-ak2CoQGZ.exe is infected with Trojan.GenericKD.71619798 and was moved to quarantine. It is recommended that you run a System Scan to make sure your system is clean. """ File was downloaded from:…
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Way to "pause" parental controlled profiles without having to manually remove exceptions?
As the title says, is there a way to "pause" parental controlled profiles without having to manually remove exceptions? For example last night I was fiddling with my child's phone and wanted to see if I could pause some of the sites I have restricted without having to delete the exceptions manually. Can I "pause" the whole…
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Exceptions - Return Control Back to Us Users
Bitdefender DOES NOT respect my choices for exceptions. In fact, some options, such as "Advanced Threat Defense" are grayed out. I really do not care if Bitdefender thinks creating an exception for a thumb drive or mapped volume is unwise. It's MY computer, not Bitdefender's. If I don't want something scanned, that's MY…
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Had it installed for 2 days and I'm already uninstalling.
This antivirus is so annoying. Let's go through the issues one by one: I start a scan and I go to play a game. Notifications keep unfocusing my game and ruining my experience. I STOP the scan and close the window. What do I get? MORE NOTIFICATIONS. I don't care that you found some virus, let me enjoy my game for god's…
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Bitdefender Anti-tracker extension ignoring Threat Prevention Exception
I signed up for a site that offered tutorials on varying topics and they have a requirement to be able to track me on their site. I entered the domain as an exception to the Online Threat Protection, but I still couldn't access their tutorials until I disabled the Anti-tracker Chrome extension. I don't like it as I have to…
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is there a way to temporarily ignore exceptions?
is there a way to temporarily ignore all exceptions during a virus / malware scan, or force the advanced automatic threat detection to pick up potential threats or the online threat detection protection to pick up online threats etc.. I have a large number of folders and applications under exception and it would not be…
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Bitdefender conflict with Exchange WEP
Bitdefender is conflicting with Windows Extended Protection (WEP) used by Microsoft Exchange. Symptoms: Credential prompt error -- a requester continually prompts for my email password and in never satisfied. The email server supplier says that Bitdefender terminates my HTTPS traffic and establishes a new SSL/TLS session.…
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Thunderbird ATD Exception not preventing false detection as an exploit
Yesterday BitDefender started to block startup of Mozilla Thunderbird "because of an exploit". I downloaded the latest version of Thunderbird (102.3.2 64-bit) from it's official site, and re-installed it but the problem persisted. I added thunderbird.exe as an Exception for Advanced Threat Defense, but it is still blocked…
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Can't run any PowerShell scripts
Hi, I have a few PS scripts that are constantly blocked by Bitdefender that I need to be whitelisted. I have added the particular scripts to the exceptions list but it still keeps getting blocked. Any ideas?
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How to add exception for a cPanel?
I am trying to log into my cPanel from inmotions and I get a security failure. I added the web address as an exception but it still doen't not allow the page. I have to turn off online protection to get to my cPanel. Please help.
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Exclusions not being added to Bitdefender free (can't find any more product or year details)
Hi all - very new member here, so please be kind: I'm using the free version for the moment, and having issues with adding an exclusion. I use Asus WebStorage for backups and general cloud storage, but I'm unable to either log in to the installed client or download from the website (where I can log in via a browser). Same…
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Advanced Threat Defense keeps moving files with exceptions added into quarantine
How do I completely prevent Advanced Threat Defense (and Antivirus etc.) from moving into quarantine the files already added into exceptions? It keeps moving, has happened several times. Always I go to Manage Exceptions and see that already "Advanced Threat Defense" tab clearly has my files there, all toggles enabled. But…
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I have many exes I want to add to "all" exceptions and ransomeware exceptions, will take hours to en
I'm a developer and have many folders with various exes I want to add to "all" exceptions and ransomware exceptions, will take hours to enter each individual path. The ransomware exceptions dialog is especially heinous as it uses the ancient file dialog that doesn't allow a path to be entered: You have to manually drill…
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Continual Port Scans
Hi, I am getting repeated port scans reported as blocked from our internal network quite a few times a day. I have added a network exception for the IP address (which is a trusted internal IP), however it still happens. Wondering what I need to do as it is not only extremely annoying but the popup also takes the focus off…
