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Bitdefender install won't start
Hello, I'm trying to install Bitdefender on a second machine. I get the download from the site, but it won't start the installation. I have four more devices for my subscription, I've tried starting it as administrator, and I've disabled Windows' real-time protection; I have no other antivirus on my system. There's no…
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Can I Disable Windows Defender When I Have Bitdefender??
Hello, Bitdefender team. Can i disable Windows Defender and shutdown all proceses of this antivirus when i have Bitdefender? Thank you in advance.
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Trojan.MSIL.Basic.8.Gen
Hello everyone, Yesterday, I was writing a REST API in Java and was attempting to connect to a database I had in MySQL. I decided to take a break and run a quick scan. In the middle of the scan, Trojan.MSIL.Basic.8.Gen was detected. Now, I would like to say that I have had a false positives in the past when writing Rust…
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"Infected web page detected" on just about every page?
Since a few days, I get the BD alert "Infected web page detected" on just about every web page that I visit, even on Google Search. This is what BD further says about it: -------------------------------------------------------- Feature: Online Threat Prevention We blocked this dangerous page for your protection:…
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Persistent installation request...RarSFX0\bddeploy.exe
I recently uninstalled an old version of Bitdefender Antivrus Free and Bitdefender Agent (via Windows 10 “Uninstall or change a program” panel). I then downloaded and installed the latest version. Subsequent to that, each time I turned on my laptop, logged in to W10 and connected to wi-fi, a dialogue box would appear…
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Do I need to reinstall Bitdefender or is there a different problem?
I downloaded and installed Bitdefender Total Security a couple months ago and didn't have any issues with it. Recently I scanned with the rescue environment as well as use the one click optimizer due to persistent high disk usage and slow performance (which I suspected was either due to a resilient threat or errors). No…
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Bitdefender Security installation is launched, but does not install
I have alreday installed it OK in 3 devices. Last one is a W10 PC (legal), i7 sufficient disk space. I have tried several times the installation (in Administrator role), but the furthest it goes is to ask me authorize the launch of the downloaded file. And it is my best and key domestic device. No proxy. Please provide me…
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Does bitdefender cache scanned files if I stop a scan early?
I haven't done a full scan on my pc for way too long, and started one yesterday. Bitdefender is taking quite a while scanning the large amounts of files I have, and after 24 hours is still going. Its scanning speed has slowed down to a crawl. From other forum posts I've heard Bitdefender makes a cache of safe files it has…
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Witam.
czy jest aplikacja na win10 (laptop) BITDEFENDER CENTRAL .? Chodzi mi o to, żeby nie logować się przez przeglądarkę ,aby zlokalizować smartfon ?
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What is this? rerun (32 bit)
Over the last 6 or so months I have noticed a pattern where my laptop starts working very hard, all the cooling fans kick in and the hard drive activity goes way up. When I check task manager, one of the main culprits is 'rerun (32 bit)'. Stopping the process doesn't seem to stop anything noticeable and the high activity…
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Is there a way to separate connections with the VPN ?
Hello, I was wondering if it was (or will be) possible to create multiple connexion to the VPN and mange which program uses which connection ? Like : myScript -> VPN 1 The rest of my computer -> VPN 2
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Want To Scan A File Before Downloading It. Is That Possible And How?
Twenty-five page PDF on LinkedIn that I'd like to download. Want to scan it with Bitdefender Total Security Build 27.0.3.19 on my Windows 10 pc BEFORE downloading. Is that possible? How? If not possible, what is best way to ensure I don't infect my pc with anything on this file download? Appreciate any help.
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Manually Run "Rescue Environment" Comes Preconfigured To Not Check For Rootkits. Any Help?
That is exactly WHY I ran the routine - and I cannot find anyplace to change that configuration. Help!
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Bug: Extremely high page fault incidence on bdservicehost.exe
I have noticed a performance impact while using Bitdefender Total Security in some cases, and after noticing the extraordinarily high page faults on bdservicehost.exe, I decided to check this every day before posting this. And yeah, this is not an isolated issue just some days, bdservicehost.exe really has an awful problem…
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Problem With Safepay Screen Resolution. Any Help?
I purchased BitDefender to allow me to use the safepay protected browser for banking, but when I go to my banking website, the login and banking setup screens do not fully display on my screen. The webpage appears cropped so that I cannot access all the needed buttons on the bank website to do my banking. As such, I cannot…
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How to add Windows 10 Mobile Hotspot to the firewall exception rule?
Basically, I am trying to use the Windows 10 mobile hotspot and I realized after testing it that it doesn't work when the Bitdefender firewall is turned on. So I was wondering how you could add the mobile hotspot to the exception rule since it is not as easy as just adding a program
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Full Analysis Under Rescue Mode Reboots My PC. Any Help?
Hello, I have done a complete scan yesterday and didn't find any threat. I then tried to run the system analysis in rescue mode: Windows 10 starts with its light blue screen (slightly reduced in size), then seems to start something which quickly reboots the PC. Is there a log to check whether BitDefender was launched (and…
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Some GravityZone Endpoints do not update automatically / fail to update
Hello all, We have an issue with some of our endpoints that don't update automatically. The vast majority of the endpoints update regularly, but some have to be pushed manually and even with that, some keep failing to do product and security content updates. Some of the problematic computers are on Windows 10 and some on…
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How To Import Database (CSV) Into Bitdefender Wallet?
I can create a csv file with my external password database. How to I import that into Wallet? I also use Strongbox on Apple Devices. I can download that database to Windows 10. Is there any way to import that database directly into Wallet. Thanks, Reg
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Is there any way to disable remote monitoring / remote wipe in the client?
I do not need this functionality, IMHO it is downright dangerous to have enabled by default. Even with my bitdefender account secured by 2FA, who's to say some malicious actor within Bitdefender doesn't wake up on the wrong side of bed one day and sends a wipe command to every connected PC? I've looked through various…
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Can't Activate Windows with Bitdefender Installed
Did anyone else find this to be the case? The Windows 10 activation wizard said "can't reach activation servers"... until I uninstalled BitDefender. No big deal, I just reinstalled afterwards, but wasted a few hours trying other fixes.
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OpenTrack: Possible False Positive?
I downloaded a head tracking tool called opentrack its open source but bitdefender flagged it as a trojan. I've looked online and everyone says its a false positive can anyone look into it? \opentrack\modules\ps3eye-subprocess.exe that's where the trojan is.
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My computer name on Wifi now says Product Agent for Windows and not pc name
Most confusing! How can I restore the computer name as seen by my wifi network (Google Mesh) I don't want it to appear as "ProductAgent for Windows" but my pc name! Thanks
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Brute Force Attept Blocked, But Where Originating?
I get numerous notifications each day that state: "Multiple failed login attempts were made by 80.66.88.208 using the protocol. We blocked the connection to stop the attacker from gaining access to your credentials and compromise your privacy." All good, but what is "the protocol"? I am trying to figure out where this is…
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Can't Update Bitdefender Antivirus Free Through Auto Update. Any Suggestions?
I can't update bitdefender through auto update, i've reinstall windows, changed DNS, even do the troubleshoot on the bitdefender website, i've tried ping the server that i've found on enterprise troubleshoot website(https://update-cloud.2d585.cdn.bitdefender.net/,which i got could not find host) and…
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How to manage exception in Bitdefender security
How to add exceptions or remove them from list of internet connection block
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CPU Cores 1-2 On 100% Use Until Task Manager Is Launched. Any Suggestions?
Hi, I would like to ask for your help/assistance. According to MSI afterburner and System Explorer, Cpu cores 1-2 are 100% used until task manager is launched. I can also hear the fans spinning faster. *** EDITED: Both RAR files removed by @Gjoksi. It is a bad idea to post files with your PC's information on a public…
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What do I do?
Basically, every time I update it has a -1002 error even though my internet is perfectly fine. I have tried everything I can but it won't work. I am waiting for a response from Bitdefender support but Windows keeps saying bitdefender needs an update. My build version is 26.0.30.102 which isn't the newest (26.0.32.109) and…
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How Do I Get Rid Of "puredating" Malware?
How do I get rid of this annoying popup/malware/app? Feature: Online Threat Prevention We blocked this dangerous page for your protection: EDITED: File(s) and/or URL(s) removed by @Gjoksi "Posting malware samples and /or URLs is not allowed in the community! Do not post direct links to any executable files,…
