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Update Takes A Long Time
I decided to do a manual scan so went to the update tab first. It was just a small update, 225 kb. I bet it took near 10 minutes for it first to download, then install. I've noticed this ever since I installed 2010 and can't help but wonder why. Usually you think of a new version as being improved, but in this area at…
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Just A Comment
Way back I tried to update from BDIS 2009 to 2010. In fact, I un- and then reinsalled 2010 three times. For about 6 weeks I waited along with 100s of others while they tried to make corrections on a big update that had messed up everyone's computers. It got to the point where I feared the malfunctions were going to end in…
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Spyware.known_bad_sites Found
Those from Bitdefender are always trying to tell me I MUST uninstall Spyware Doctor, even tho I only run it on demand. This situation is exactly why I won't do that. My Spyware Doctor keeps finding Spyware.Known_Bad_Sites which is shown as high risk. It always reports that all threats have been removed, but then the next…
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[resolved]Rootkit Detection
Does BitDefender Internet Security 2009 include any protection for rootkits?
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Bd Scheduled Scanning Way Off Again
I have attached a screen shot to show what is going on with my scanning now. I have it scheduled to run around 3:27 PM and it is scanning in the wee hours. It was working fine after I was told to download some patch, and now this.
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Trojan.******.430611
Windows Vista SP2/BitDefender Internet Security 2009 Today's scan detected 1 threat that affected 1 object Trojan.******.430611 Locatgion C/Users/My Name/AppData/Local/Micro...olders/Inbox/Shockwave/63396DA7 - 00000001.eml I could not follow this path and find it. BitDefender said disinfection failed. There was a drop down…
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Can't Access Virus Scan When In Advanced Mode
BDIS 2009/Vista SP2 I have BD set to do a deep scan at the same time every evening. I noticed some time ago that every time it starts scanning the icon in my taskbar shows with that triangle over it. I checked it out once and it's warning that I've never done a scan. As soon as the scan finishes the triangle goes away so I…
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Scanner Has Gone Crazy
I thought I would try the forum before I contact tech support. Tonight BitDefender opened to do a scan at the scheduled time, 7:24 p.m. Since then it's been opening and trying to scan about once an hour. Everything had been running pretty good, for a change, and now another new development. Has anyone here had this problem…
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Bdis 2009 Is Not Retaining Settings
I have a support ticket into BD on this whole email problem, but who knows if I'll ever get an answer so I'm going to try in here again. I don't know how many times now that I have gone into the Antivirus tab/Custom Level and unchecked "scan outgoing mail" and it doesn't hold. Seems like every time I have to restart that…
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Can Someone Please Help!
Two days ago I uninstalled BDIS 2010 and went back to BDIS 2009, which had been working well on my system. It appeared that it was going to go on and work well. I left my computer around 2 a.m. and when I came back to it today at around 10:30 there was a window on my desktop telling me that I needed to restart to apply…
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Attention: Those With Update Problems
A fairly large signatures update just came through -- 1978 KB.
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Has Anyone Ever Noticed ... ?
... that when there is a flurry of problems going on all at once Chat service is off the air most of the time? Not that they ever do you much good anyway, but I did have a general question I wanted to ask them and I've been trying all day, to no avail because they aren't answering.
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Please Help! Problem When Updating (can Not Connect)
BitDefender Internet Security 2010 on Vista SP2 I haven't had an update since 3:24 p.m. yesterday. I tried going to Firewall/Rules/deleting the livesrv.exe and rebooting. That didn't work. I tried starting in Safe Mode, copying that v_live_s.xml file and pasting it into C/Program Files/Common Files/BitDefender/BitDefender…
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Strange Pop Up When Bd Scheduled Scan Starts
Why am I getting this strange pop up window every time my scheduled scan starts? It's been happening for a while; then yesterday it didn't so I thought whatever was causing it had gone away but now today it's back again.
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Bitdefender Deep Scan Finds Virus
This is my second post about infections tonight. No answer on the first one yet. Deep Scan found the above infection in C:\Users\Name\AppData\Local\Temp\is-UQB15.tmp\iMonitor.exe" threatType="virus" threatName="DeepScan:Generic.Malware.P!Pk!.DCFD6C1D" action="move to Quarantine" initialStatus="infected"…
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Scanning Speed Question
The explanation is this (as you also can find it in other topics): BitDefender products have a SmartScan module, which prevents OnDemand and Realtime scans to scan known clean files again on successive scans. This module has a predefined list of files (which is updated along with signature updates), and also a dynamic list…
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Deep Scan Logs Missing
After an uninstall and reinstall of BDIS 2010 with Vista UAC turned off, the program is working very well. A problem I have had with BDIS since the 2008 version is the logs. With 2008 and 2009 I have never been able to view a log within the program by clicking on "View Logs." The logs were finally located within Vista's…
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[solved] Trojan Found - Scan Log Problem
BitDefender Internet Security 2010 Vista Home Premium 32-bit BitDefender scan found the following: Trojan.Downloader.Small.AAQR Location: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\tmp.ebd ignored (limited access) An object has not been scanned because you do not have the system administrative rights to…
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Red Warning Triangle
I installed BDIS 2010 tonight. I disabled the antispam feature, but how do I get rid of that red warning triangle that sits on top of the icon in my task bar? I had it disabled on BDIS 2009 too and I didn't get the triangle there.
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[duplicate] Malwarebytes Finds Hijack Infections In Bd?
I uninstalled BDIS 2009 and installed BDIS 2010. Later I ran a scan with Malwarebytes. It had never found a problem on my computer before. Tonight it found 11 infected registgry keys. Thank goodness I clicked on most of them and had it take me to the location because they all seem to be related to BitDefender. I am…
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Uninstall/reinstall
I am about to uninstall BDIS 2009 so that I can install BDIS 2010. What is the best to assure complete removal -- using the Windows uninstaller (actually, I have been using Revo Uninstaller rather than the Windows) or BitDefender's uninstall tool? And are there different uninstall tools for the various versions or does one…
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Firewall Rules
Every time my SUPERAntispyware starts I get a pop up from BitDefender stating that a rule has been created. I thought once a rule was created it was then in place. Are you supposed to get this same message over and over and if not, could someone help me with creating the rule so it stays in place?
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Need Help Scheduling Scans
BitDefender Internet Security 2009 I went into the scheduling area selected "No" on the Full Scan, and then scheduled the Deep Scan to run each day at a certain time. However, the Deep Scan which I scheduled to run earlier is not running at all, and the Full Scan is still running at the time it was set at before I changed…
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Windows Security Alert On Bdis 2009
I have BitDefender Internet Security 2009 on Vista Home Premium OS. Two days ago I installed the Vista SP1 and that went without a hitch and I had no problems of any kind. Then yesterday I installed Kodak EasyShare software and was having some glitches which I presumed to be related to this software. One was that today…
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Is This Windows Security Alert A Problem
I have Spyware Doctor on my computer. I do not have any of the real time protection (the IntelliGuard) enabled. I do not allow it to run at startup. I open it only to scan for spyware and then close it down. This is the way I've been running it for a couple of years with no problems. Ever since I recently installed the…
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Bitdefender Internet Security 2009
I have a situation that I hope someone can enlighten me about. I have Registry Mechanic; have had for a long time. I don't allow it to run in the background, but I do open and run it most nights before I shut down my computer. All of a sudden it's finding two registry keys related to BitDefender and it's not repairing or…
