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[Feature Request] Detailed Status under Dashboard
Hello, You could display the current status of Bitdefender in the dashboard. Make the tiles smaller and there will be more space. Current Bitdefender version number Last search for updates Last successful update Last system scan Information about whether all modules are active
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Full Disk Access
I have just shut down Bitdefender as I can no longer use it for the reason I bought it. My sole purpose for buying BD two years ago was to custom-scan files and folders I download, I use it frequently but only for this task, I do not use any other feature and am well aware of the general protection Apple's own OS provides…
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Is there a way to prevent bitdefender from blocking macos updates
When I try to update my mac bitdefender blocks the updates and I have to disable bitdefender in order to be able to download macos updates.
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Created New Install of Windows and Install of Bitdefender
I updated Bitdefender so I can have the most updated version. Bitdefender was open when the update was almost finished updating then it gave me a prompt that said it needed to close or maybe their was an error not sure. Then Bitdefender asked to restart so that it could update itself. My question, is this normal, never had…
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Bitdefender update schedule?
Hi there, Recently I uninstalled Kaspersky Premium and I'm now testing other solutions. I'm currently trying Bitdefender Internet Security and I'm loving it. I have a question about updates: does your BD update on a regular schedule at all? Like exactly every hour. Mine doesn't. I get updates every 3 to 6 hours, which…
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Bitdefender block updates drivers for graphic card etc.
I have problem, when I'm trying to install update for graphic card, chipset or anything else, bitdefender is blocking it beacuse it tries to install ****** changing something in windows. Yes, I want to install it but I can't. It disables it during installation what caused damage to drivers and I couldn't install new or…
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update from trial version not possible - link does not work
Hi, I'm almost at the end of a trial period and would like to buy the product and make use of the advertised discount. However, the "buy now" button in the app doesn't work. It opens up the browser to but when I click the "buy" button there, the link is dead. I wrote an email do Bitdefender, but so far haven't got a reply.…
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Req visually obvious notification for required restart
I love the set-it-and-forget-it use of BD. I rarely open the dashboard. However, when a restart is required to finish an update, I will always miss it because I go weeks without restarting my PC. Could we have an obvious visual notification in the tray, please? A pop up, mouse-over balloon, flashing icon or change of color…
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Updates to the endpoint client of gravityzone bringing my machine to its knees
I know we have all had it at some point it our IT careers, you are happily using your laptop and then for no apparent reason the laptop's fan spins up, your processor gets busy and the performance of the PC gets sluggish. I am getting this regularly during the working day and it coincides with the endpoint software on my…
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Concerned About Security Of My WiFi Router GX Platinum 4410 By My Broadband Provider. Any Ideas?
My current wifi router is the GX Platinum 4410 GIGABIT WiFi Optical Network Unit (single_band, 300 megabytes_per_second). It was provided by my Broadband provider. I am happy with the speeds but I am concerned about the security. Updating my router firmware is not an option since the router is a legacy device now. The…
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Checking For Updates: Stuck At 0%. Any Help?
Hi there -- I have been using Bitdefender for years now and haven't run into this problem before. My last update for virus protection was 30 January (per the notifications information). When clicking on the Update Now button available on that update recommendation screen, it stays on the 0% screen forever. I have tried on…
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GravityZone: Need Clear Requirements For Updating Patches In Air Gap Environment. Any Help?
Hello Team, Greetings! We have an air-gap environment, where the servers do not have access to internet directly. So we have setup a relay server which talks to internet and gets all the patches and we have redirected the servers (no internet access) which needs patches to relay servers for updates. However, looks like the…
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How to update Bitdefender Antivirus for Mac to latest version
I contacted customer support this morning because even though I tried updating from Version 8.3.0.30 to the latest, 9.0.4.4, the update procedure (going into the Actions menu and selecting "Update threat information database") didn't help. The customer service agent asked me to uninstall and reinstall Bitdefender, but that…
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Bitdefender Update Error Code: -1004
Hi guys. Im trying to update Bitdefender but I get this error. Update encountered an error (error code: -1004). Bitdefender could not connect to proxy or update server configured. Please check your internet connection and try again. https://www.bitdefender.com/consumer/support/answer/16629/ I have tried these ways but…
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Update Failing
Hi, I just looked at my dashboard recommendations to realize there was an update. I clicked install and after being stuck on 80% for a while, I got an error message (screenshot below). I'm currently retrying but I am stuck at 80% again. Does anyone know a fix? Also, I no longer see the update banner in the dashboard but…
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Android updates keep failing?
This problem keeps on happening. Bitdefender never seems to be successful in updating. Here is what I see (play store): I've tried to do a variety of things to fix it. I've tried uninstalling the app and then reinstalling it. I have manually updated the app (which always works fine) but then I will check it a week ago or…
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Issues with updates. Performance, interruption and frustrations.
Okay I'll try to keep this short and straight to the point of my frustrations as well as a proposed solution. Issue 1: Disk usage at 100% during updates, impacting my computer performance without informing me of where my resources are going. Attempted solution 1: Disable automatic updates in the settings. Why solution 1…
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Have you updated your Apple devices recently?
Apple is preparing new versions of iOS and macOS that include an important fix for a recently discovered flaw in WebKit, the web browser engine used by Safari and many other apps on the two operating systems. On January 14, researchers from FingerprintJS made a worrying disclosure: a bug in Safari 15’s implementation of…
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Is it possible for multiple computers to take updates from one PC on local network?
Unfortunately, some of us live in the digital dark age. Living in a very rural area my internet download connection is 2.5 Mbps. Is it possible for one computer to take the updates and distribute to other PCs on local network? When multiple computers using Bitdefender Total Security reach out for updates it seriously…
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Windows 10 update issues
Hello Everyone. I have a Win10 machine that seems to be 'stuck' getting the updates. It is stuck on build 26.0.7.36 from December 20th. It is online, I have great internet connection but it just sits there 'Checking for updates... Suggestions? Thanks in advance Andrew
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Zyxel ATP blocking BitDefender Endpoint Security Tools Update - Virus=Trojan.GenericKD.1a1b291e
Hello all, I'm getting updates blocked by our Zyxel ATP box. Log: Virus infected SSI=N Type=Anti-Malware Signature Virus=Trojan.GenericKD.1a1b291e File=libEcNet.dll.d9a42cb045bfe9ba1426df5c3dd23700.gzip Protocol=HTTP Anyone else seeing this and can anyone verify that this is a false positive? Thanks, -John
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Shortcut / Command Line to "Update Now"?
In Bitdefender Antivirus Plus, is there any way to launch the virus definition / product update process from either a shortcut or the command line rather than by right-clicking on the Bitdefender icon in the taskbar and choosing "Update Now"? Thanks!
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Bitdefender Program keeps prompting me to Update but it says I'm already up to date when I run it.
Yea so this message/update prompt has always disappeared after updating before late. Now it's constantly there, telling me to update even when there is no new version out yet. This message also disappears on all the other pc's we're using Bitdefender with. So why does mine keep prompting me to update when I have the latest…
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product updates
Hello: Has anyone been having problems with product updates within the last couple of days? I did an update a couple of days ago, and it said that it was installing new files and required me to re-boot my pc, which i did. But since then, it has not updated. Any help or suggestions would be appreciated. I am running…
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Constant reboot updates - everyday
It's fine to get a few updates, I understand but... I get them *everyday*. And when I do reboot that day, I get them much later than day /again/. Constant updates asking to reboot and it's become an issue. It interrupts what I do. It pops up, interrupts my game or what I'm writing, anything what I'm doing and I have to…
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Please, for pity's sake, make update pop-ups not keyboard-responsive
Today was the day. I have hit my limit, and need to un-install BitDefender from my laptop. Why, you ask? Picture standing in front of a room full of executives giving a presentation. You're typing data into the application on-screen, when suddenly a BitDefender update window pops up right about the time you hit the space…
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Does Bitdefender 2015 Get The Same Updates As 2016?
Does Bitdefender 2015 get the same updates as 2016? The same virus definitions? What are the exact changes the 2016 version has from 2015 version excluding Bitdefender Central?