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Does BitDefender have offices in Romania?
Hello, I'm sure the answer is an emphatic "no" but I have to ask. I rec'd an e-mail supposedly from you from "bitdefender@hello.bitdefender.com." I'll include a copy of the message both raw with headers and as a PDF. The URL goes to:…
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no subscription?
i recently bought the internet security subscription, i went to my subscription tab and i saw that i had 2 free trials (Bitdefender premium vpn & Bitdefender total security) and when i activated my code i still saw those two free trials, i didnt see my subscription.
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Help! Every https page I open gives False Positive, even bitdefender.com
Every https page I open gives me a warning, even https://community.bitdefender.com/. I already reported the false positive, but how will I know if there is an actual threat on my computer?? It seems to be the same issue from 2018 that I read about which was resolved by reverting how https pages were being scanned. By the…
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Can't Uninstall Bitdefender Antivirus Free
I'm having problems uninstalling this program. I intend to reinstall it, but I'm having issues removing it from my computer in the first place. I'm uninstalling it because it doesn't respond when I try to open it. It also doesn't respond when I try to uninstall it in the control panel. I can't delete the folder itself…
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Does "Bitdefender Antivirus For Mac" use a firewall?
Does "Bitdefender Antivirus For Mac" use a firewall? I Know that other Mac products like Bitdefender Total Security & Bitdefender Premium Security use it. I'm unsure about Bitdefender Antivirus For Mac, as there is no option in the "Bitdefender Antivirus for Mac" main window to access any type of firewall setting. I want…
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Cannot update to version 25....
Hello, I have two laptops running windows 10. On my oldest laptop, I have bitdefender total security version 24.0.26.137. On my new laptop, a new install of Bitdefender gave me version 25.0.2.14. Version 25 fixes an issue I was facing but I cannot update the 24 version to the 25 version. Can somebody help me with that? I…
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Latest version offline installer needed for free version!
My internet seed is very slow. Could you send me a offline installer link of free version? I have got some third party link. But I need official link for security reason.
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Safe files function gone in version 25
I just installed my bitdefender on my new laptop and I noticed that the "safe files" function is gone. Why? is it maybe moved to another location? I personally liked that feature. Bitdefender total protection version 25.0.2.14
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Switching from Antivirus Plus 2020 to Total Security 2020
I have the Antivirus Plus 2020 (3 Win devices) subscription active until May 2021 and I want to switch to Total Security 2020 because of the extra features and Android devices it protects. Does anyone know: If I choose the Total Security subscription will I pay the full fee? Which means cancelling out the Antivirus Plus…
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suspicious web cloud upload storage
Hi today i found a website that let you to upload your files up to 100 TB cloud storage For FREE!!! I have Registered by Gmail account and when i tried to upload some file larger than 10MB I Got an error And if you try to recover your password That site will send an email to your gmail that is recognized " This message…
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Bitdefender CPU usage is abnormally high
Bitdefender is at all times using a minimum of 30-40% right after boot. This however often goes above 60-80% as time goes on. I can’t even imagine what it would be using so much CPU for, and it stops me form working and playing most games as they can barely run anymore. What can I do to fix it? Processor Intel Core…
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Anti-Tracker Disabled
The Anti-tracker option of my Bitdefender subscriptions is disabled on my Safari browser. I cannot find how to "enable," only how to "disable." I would like to get enabled again. How do I do so?
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Catalina install conflict .
Bitdefender not compatible wit current MacOS. Proceed with FULL disk access or no????
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Bitdefender Has Major Impact On Performance
So, I bought Bitdefender Total Security 2016 and upgraded to 2017. I'm not gonna lie, my PC is not a beast but it gets the job done by scraping; I use my PC to play games. After installing BD Total Security it has become IMPOSSIBLE to play games as vssserv.exe uses up all my CPU memory. I know it is the main process of BD…
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Help with choosing product
Hello and good morning/day/evening people! I need help with deciding which product to buy. My current subscription(family pack) expires in 18 days and was wondering if people here can provide me with information about the products. Can anybody explain to me the difference between the family pack, the total security pack,…
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Gziface.exe Crashes When I Click Logs Or Details Or Show Files
I am running Windows 8.1 and Bitdefender Antivirus Free Edition version: 1.0.21.1109 Whenever I try and view logs or view details of a scan or show files in quarantine, gziface.exe stops working correctly and crashes. This makes it impossible for me to manage my quarantined files or view the scan logs. Below i've copied…
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[Help]Bit Defender Doesn't Start Scan
Hi, i downloaded bit defender free and launched a full system scan but it doesn't seem to start the scan ? neither "full scan" or "right click > "scan with bit defender" works ? theres only a message poping up with "added on demand task" but nothing happens. bit defender is the only virus software i've installed. i added a…
