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Do I need to reinstall Bitdefender or is there a different problem?
I downloaded and installed Bitdefender Total Security a couple months ago and didn't have any issues with it. Recently I scanned with the rescue environment as well as use the one click optimizer due to persistent high disk usage and slow performance (which I suspected was either due to a resilient threat or errors). No…
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Is safepay browser a good starting point for logging into my accounts safely
Good morning team, I have bitdefender safepay for logging into my bank accounts and checking my Hotmail account. I have had issues with being hacked on my Samsung phone and this computer and I am very suspicious that someone has accessed my bitdefender password manager. For this reason my plan is to factory reset both and…
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What is this? rerun (32 bit)
Over the last 6 or so months I have noticed a pattern where my laptop starts working very hard, all the cooling fans kick in and the hard drive activity goes way up. When I check task manager, one of the main culprits is 'rerun (32 bit)'. Stopping the process doesn't seem to stop anything noticeable and the high activity…
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Sito infetto che accede a powershell?
Bitdefender mi segnala con continui pop up che ha bloccato un sito che ha accesso a powershell. Cosa fare per risolvere? Mi compare il pop up ogni 5 secondi. Che tipo di malware è? Ho attivato la scansione profonda e sono in attesa per il momento. Avete maggiori informazioni al riguardo anche su come risolvere? Il sito URL…
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Want To Scan A File Before Downloading It. Is That Possible And How?
Twenty-five page PDF on LinkedIn that I'd like to download. Want to scan it with Bitdefender Total Security Build 27.0.3.19 on my Windows 10 pc BEFORE downloading. Is that possible? How? If not possible, what is best way to ensure I don't infect my pc with anything on this file download? Appreciate any help.
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Why can't I scan a single item by right clicking on it?
When I want to just scan one item, I right click on it, select bitdefender, and then select "scan with bitdefender", and nothing happens at all. I'm not sure why this is.
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BD Mobile Security: Bitdefender Central Reports False Alerts. Any Help?
Hello everyone :) This is my first post ever on this forum in general so go easy on me ^-^ I only have one remark to make and one more specific question / issue for you. To get the former out of the way: The frequent and repetitive notification on my phone originating from Bitdefender Security promoting the Bitdefender VPN…
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Bdservicehost consistently averaging 20% CPU
Hi, I've noticed that whenever I startup my PC and check task manager, I see bdservicehost (the virus shield) using 18-22% CPU very consistently. When I launch a game or something and the CPU is high, the service drops to 10-13% CPU usage and goes back up to 20%. I've just noticed as I am writing this that it stopped and…
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The firewall alert feature is not working properly. It is useless and I had to disable the feature.
The firewall alert feature is not working properly. I can't accept or reject alerts because it goes into an infinite loop. I cannot close it either, unfortunately. It is useless and I had to disable the feature. The version I am using is 26.0.12.56 Operating system: windows 11 Operating system build number: 22000.527
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Can't Update Bitdefender Antivirus Free Through Auto Update. Any Suggestions?
I can't update bitdefender through auto update, i've reinstall windows, changed DNS, even do the troubleshoot on the bitdefender website, i've tried ping the server that i've found on enterprise troubleshoot website(https://update-cloud.2d585.cdn.bitdefender.net/,which i got could not find host) and…
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I Can't Play My Online Fighting Games. How Can I Fix This?
I installed Bitdefender and a new update rolled up. Since the latest update, my games have gotten disconnected or crashed. I have tried everything that comes to my mind (Gaming profile, adding exceptions, etc..). I am at a loss here. Can somebody help me?
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Is this valid or Phishing?
Just got Bitdefender and instead of an activation code I got this. Very confused, I have never needed to send a screenshot for a purchase before.
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Rainmeter.rmskin File Detected As Malicious. Any Suggestions To Prevent This From Happening?
Whenever I want to install Rainmeter Skins, Bitdefender will come screaming at me to stop and then start deleting all the skins I have installed. This is really annoying as Rainmeter is a nice application I use to personalize my desktop. It drops a dll file into the temp files folder and Bitdefender also detects that as…
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What would cause BD to interrupt networking hourly?
Issue: internet goes offline every hour at 17 minutes past the hour for approx 1 min. Then would be fine for another hour. We finally tracked down the culprit. I had installed BD total Security on my wife's computer about the time this issue started, once we took her computer offline the issue went away. What would cause…
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Tried everything - I can't install Bitdefender updates, is it time to switch?
Contacted support, did everything I could. I have tried reinstalling, using different internet/hotspots, changing DNS, disabling firewall, restarting, ipconfigs and netsh commands that support told me to do, upgrading to Windows 10 22H2 from 21H2, everything. I keep getting the error code of -1002 despite my internet being…
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Error Code -1002 During Bitdefender Update. Any Help?
Just checked my notifications, and it appears that updates have been failing since Nov. 25th. When I try to, it says update error and that I need to check my internet. I checked, and my internet is fine. PLEASE HELP! My windows defender says to update it. I have tried using a mobile hotspot and a separate wifi connection.
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What do I do?
Basically, every time I update it has a -1002 error even though my internet is perfectly fine. I have tried everything I can but it won't work. I am waiting for a response from Bitdefender support but Windows keeps saying bitdefender needs an update. My build version is 26.0.30.102 which isn't the newest (26.0.32.109) and…
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Is There An Uninstall Tool For Bitdefender Antivirus Free?
Since all of my updates are getting -1002 errors, I want to try a fresh reinstall. However, I don't know where to get the Bitdefender Free uninstall tool as I can only see the paid versions.
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How Do I Get Rid Of "puredating" Malware?
How do I get rid of this annoying popup/malware/app? Feature: Online Threat Prevention We blocked this dangerous page for your protection: EDITED: File(s) and/or URL(s) removed by @Gjoksi "Posting malware samples and /or URLs is not allowed in the community! Do not post direct links to any executable files,…
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Bitdefender Blocked Suspicious Connection In Mozilla Firefox. What Does It Mean?
Hi everyone, I'm Dan. Ive been getting these every 15 minutes ever since i came online today. I obviously ran a full system scan whit bit defender but it found nothing. Now I'm worried what this could be, hope somebody can help me.
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My Devices Are Putting Out Signals That I Do Not Control. Any Help?
I recently installed bitlocker antivirus plus and VPN on 5 of my home devices, I have had 3 years of suspicious activity including finding an app that identified that my ex was somehow still able to admin control my modem after I had reinstalled windows and reset all other phones ect, so only possibility was hidden…
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False Positive Or False Negative?
Hello Bitdefender team , I want to share a concern with you, I am a gamer who enjoyed having good fps and low ms in the game and I decided to get 1 scriptt, which somehow cleans windows 10, it starts well but half way stops and blocks it from Bitdefender Antivirus I would like to know from you whether this file is safe or…
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How can I uninstall the VPN?
Hi, I used the appwiz thing to reinstall Bitdefender Free but I noticed I now have a VPN shortcut that leads to "seccenter.exe" and I'm wondering if deleting that is fine. I can't find the VPN app through the apps section in settings or the appwiz uninstall page.
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Update Failing
Hi, I just looked at my dashboard recommendations to realize there was an update. I clicked install and after being stuck on 80% for a while, I got an error message (screenshot below). I'm currently retrying but I am stuck at 80% again. Does anyone know a fix? Also, I no longer see the update banner in the dashboard but…
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A bunch of update error notifications + How do I delete Bitdefender VPN?
Hello, I just made a post a couple of hours ago about updates error whenever I try to update. For some reason I can't reply to it so I'm going to explain here: I reinstalled BD and now windows defender says it's out of date and I get an "update encountered an error" with a -1008 error code notification every few minutes.…
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Bitdefender Free "bdservicehost" Using 400 - 500 MB Of RAM
Hi, so I just got BD free and after checking task manager, I just wanted to make sure that bdservicehost using about 400-500 MB of RAM was normal. Thanks.
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How can I enlarge the size of the Bitdefender app window on the PC ?
I don't know if it is possible but I think that I can't see all options in some page of the app,I can't show it to you with a screenshot because of the forum's rules Don't know if it is the right session of the forum to ask that question ,sorry for that !
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Messages from BD about issues with web protection
Often I'm receiving some warnings from Bitdefender on my phone about an issue with a system process that interrupts the web protection function on It....but when I check It on the web protection module on the app Is All ok,so what you think about It ? How coul'd I know which process Is the troublesome One ? Thank you
