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Does my bitdefender detects hackers?
Does my bitdefender detects hackers? I think im hacked because it says "ESTABLISHED"
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Help, I have key logger and silent logger on my android phone
None of the reputable apps are detecting it, I found it while being nosey looking through my settings and through all the different things in the settings app.... how can I find out how to get rid of it? I have no clue about how it got on my phone, or what app or file it's attached to. Please help. Also, if my phone…
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won't download
when i go to download the app, it keeps showing the arrow but no file like in this pic:
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Is this site really belonging to Bitdefender?
I found this site after a scan on the site Urlvoid. I saw that Bitdefender engine scanned as well and I was curious where that site will bring me. This is the URL: http://trafficlight.bitdefender.com/info?url=http://utorrent-rus.info . It has a http and it doesn't seem legit, any thoughts?
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bluescreens, firewall, and other weird things
recently i have been receiving a lot of bluescreens, my firewall alert mode goes off 1-30 times per day with no pattern whatsoever, my windows updates seem to fail randomly, i come back from the shower or store to my mouse moved (keep in mind i always keep it on my main monitor and in a specific corner because im ocd for…
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Upgraded from Antivirus to Total Security & Cannot Install
Hi, I decided to purchase Total Security and have tried several times to activate the download but nothing happens. Help!
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Bitdefender OS Network Helper Process uploading something and slows down system
Hi, I'm using Bitdefender Internet Security and notice something. A process called Bitdefender OS Network Helper Process (bdntwrk.exe) is uploading someting using port 53. I don't know what it is doing, but it use a lot of data to upload. Not only that, it slows down the system A LOT and make it barely usable. Currently,…
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I think Bitdefender didn't work and I need help ASAP please
Shortly after blocking some malware, in the form of free plugins, and saying that it had succeeded I turned off my computer. It said shut down and update and I clicked. When I turned it back on again after starting up, and after the 'acer' logo, 'your computer is clean and your antivirus worked' was a message that popped…
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HELP: Web Threat Blocked (Exploit Command Injection & Attack Local File Inclusion)
Hi there, I scanned my computer and these web threats popped up. How do I get rid of them? Do I just keep them blocked? Or can I delete them? Any help would be appreciated!! Thanks. :)
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Infected Page detected as soon as I google something
Hey guys, since a few days I get this notification (screenshot in the attachment) as soon as I open my browser and google something. When I googled for more informations for the blocked website I couldn't find anything. I never visited a website with this name. Can somebody help me? Thanks a lot! Jonas
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Central saying my device is at risk
Dear members, Bitdefender app in mac is saying "You are safe", but for the same device, central bit defender is saying "Device is at Risk" and providing a solution to "Install Protection". Customer support is keep saying to sign in through switch account, which i have tried multiple times with no change in result and their…
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Latest Blog
Can anyone suggest me a blog about how I will purchase and set Bitdefender in my pc?
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Son's laptop locked not in Bedtime hours
Hi I defined my son's laptop to be locked from 20PM-6AM. It been in Sleep mode during night. 7AM the kids turns it on, and it's still locked! Tried to override it manually using my smartphone, waiting for 2-3 minutes, and nothing.. Any help? (At the end my son turned it off/on and it been released, but that isn't a…
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Question about 'Privacy threat blocked' - what's the best coarse of action
Hi *, With the 'Privacy threat blocked' notification I had the message that my password was being sent to some IP in the internet. I did a ping on the IP4 address and it resolved to some IP6 address but I was no wiser what DNS name was behind the address. How can I identify which process is trying to send my password to an…
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bdparentalservice.exe / Parental Service Not Enabled; Running; Hogging Resources
bdparentalservice.exe is running on my machine. I didn't ask for it. I have no child profiles (all children are adults). And yet, there it is. What is it doing? Why is it there? Is this BD proprietary malware/spyware? If any one machine in our license group uses it, do all get it? My battery is very unhappy, as am I. How…
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Does BitDefender have offices in Romania?
Hello, I'm sure the answer is an emphatic "no" but I have to ask. I rec'd an e-mail supposedly from you from "bitdefender@hello.bitdefender.com." I'll include a copy of the message both raw with headers and as a PDF. The URL goes to:…
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no subscription?
i recently bought the internet security subscription, i went to my subscription tab and i saw that i had 2 free trials (Bitdefender premium vpn & Bitdefender total security) and when i activated my code i still saw those two free trials, i didnt see my subscription.
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Help! Every https page I open gives False Positive, even bitdefender.com
Every https page I open gives me a warning, even https://community.bitdefender.com/. I already reported the false positive, but how will I know if there is an actual threat on my computer?? It seems to be the same issue from 2018 that I read about which was resolved by reverting how https pages were being scanned. By the…
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Can't Uninstall Bitdefender Antivirus Free
I'm having problems uninstalling this program. I intend to reinstall it, but I'm having issues removing it from my computer in the first place. I'm uninstalling it because it doesn't respond when I try to open it. It also doesn't respond when I try to uninstall it in the control panel. I can't delete the folder itself…
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Does "Bitdefender Antivirus For Mac" use a firewall?
Does "Bitdefender Antivirus For Mac" use a firewall? I Know that other Mac products like Bitdefender Total Security & Bitdefender Premium Security use it. I'm unsure about Bitdefender Antivirus For Mac, as there is no option in the "Bitdefender Antivirus for Mac" main window to access any type of firewall setting. I want…
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Cannot update to version 25....
Hello, I have two laptops running windows 10. On my oldest laptop, I have bitdefender total security version 24.0.26.137. On my new laptop, a new install of Bitdefender gave me version 25.0.2.14. Version 25 fixes an issue I was facing but I cannot update the 24 version to the 25 version. Can somebody help me with that? I…
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Latest version offline installer needed for free version!
My internet seed is very slow. Could you send me a offline installer link of free version? I have got some third party link. But I need official link for security reason.
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Safe files function gone in version 25
I just installed my bitdefender on my new laptop and I noticed that the "safe files" function is gone. Why? is it maybe moved to another location? I personally liked that feature. Bitdefender total protection version 25.0.2.14
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Switching from Antivirus Plus 2020 to Total Security 2020
I have the Antivirus Plus 2020 (3 Win devices) subscription active until May 2021 and I want to switch to Total Security 2020 because of the extra features and Android devices it protects. Does anyone know: If I choose the Total Security subscription will I pay the full fee? Which means cancelling out the Antivirus Plus…
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suspicious web cloud upload storage
Hi today i found a website that let you to upload your files up to 100 TB cloud storage For FREE!!! I have Registered by Gmail account and when i tried to upload some file larger than 10MB I Got an error And if you try to recover your password That site will send an email to your gmail that is recognized " This message…
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Bitdefender CPU usage is abnormally high
Bitdefender is at all times using a minimum of 30-40% right after boot. This however often goes above 60-80% as time goes on. I can’t even imagine what it would be using so much CPU for, and it stops me form working and playing most games as they can barely run anymore. What can I do to fix it? Processor Intel Core…
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Anti-Tracker Disabled
The Anti-tracker option of my Bitdefender subscriptions is disabled on my Safari browser. I cannot find how to "enable," only how to "disable." I would like to get enabled again. How do I do so?
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Catalina install conflict .
Bitdefender not compatible wit current MacOS. Proceed with FULL disk access or no????
