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Is this valid or Phishing?
Just got Bitdefender and instead of an activation code I got this. Very confused, I have never needed to send a screenshot for a purchase before.
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Rainmeter.rmskin File Detected As Malicious. Any Suggestions To Prevent This From Happening?
Whenever I want to install Rainmeter Skins, Bitdefender will come screaming at me to stop and then start deleting all the skins I have installed. This is really annoying as Rainmeter is a nice application I use to personalize my desktop. It drops a dll file into the temp files folder and Bitdefender also detects that as…
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What would cause BD to interrupt networking hourly?
Issue: internet goes offline every hour at 17 minutes past the hour for approx 1 min. Then would be fine for another hour. We finally tracked down the culprit. I had installed BD total Security on my wife's computer about the time this issue started, once we took her computer offline the issue went away. What would cause…
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Tried everything - I can't install Bitdefender updates, is it time to switch?
Contacted support, did everything I could. I have tried reinstalling, using different internet/hotspots, changing DNS, disabling firewall, restarting, ipconfigs and netsh commands that support told me to do, upgrading to Windows 10 22H2 from 21H2, everything. I keep getting the error code of -1002 despite my internet being…
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Error Code -1002 During Bitdefender Update. Any Help?
Just checked my notifications, and it appears that updates have been failing since Nov. 25th. When I try to, it says update error and that I need to check my internet. I checked, and my internet is fine. PLEASE HELP! My windows defender says to update it. I have tried using a mobile hotspot and a separate wifi connection.
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What do I do?
Basically, every time I update it has a -1002 error even though my internet is perfectly fine. I have tried everything I can but it won't work. I am waiting for a response from Bitdefender support but Windows keeps saying bitdefender needs an update. My build version is 26.0.30.102 which isn't the newest (26.0.32.109) and…
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Is There An Uninstall Tool For Bitdefender Antivirus Free?
Since all of my updates are getting -1002 errors, I want to try a fresh reinstall. However, I don't know where to get the Bitdefender Free uninstall tool as I can only see the paid versions.
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How Do I Get Rid Of "puredating" Malware?
How do I get rid of this annoying popup/malware/app? Feature: Online Threat Prevention We blocked this dangerous page for your protection: EDITED: File(s) and/or URL(s) removed by @Gjoksi "Posting malware samples and /or URLs is not allowed in the community! Do not post direct links to any executable files,…
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Bitdefender Blocked Suspicious Connection In Mozilla Firefox. What Does It Mean?
Hi everyone, I'm Dan. Ive been getting these every 15 minutes ever since i came online today. I obviously ran a full system scan whit bit defender but it found nothing. Now I'm worried what this could be, hope somebody can help me.
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My Devices Are Putting Out Signals That I Do Not Control. Any Help?
I recently installed bitlocker antivirus plus and VPN on 5 of my home devices, I have had 3 years of suspicious activity including finding an app that identified that my ex was somehow still able to admin control my modem after I had reinstalled windows and reset all other phones ect, so only possibility was hidden…
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False Positive Or False Negative?
Hello Bitdefender team , I want to share a concern with you, I am a gamer who enjoyed having good fps and low ms in the game and I decided to get 1 scriptt, which somehow cleans windows 10, it starts well but half way stops and blocks it from Bitdefender Antivirus I would like to know from you whether this file is safe or…
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How can I uninstall the VPN?
Hi, I used the appwiz thing to reinstall Bitdefender Free but I noticed I now have a VPN shortcut that leads to "seccenter.exe" and I'm wondering if deleting that is fine. I can't find the VPN app through the apps section in settings or the appwiz uninstall page.
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Update Failing
Hi, I just looked at my dashboard recommendations to realize there was an update. I clicked install and after being stuck on 80% for a while, I got an error message (screenshot below). I'm currently retrying but I am stuck at 80% again. Does anyone know a fix? Also, I no longer see the update banner in the dashboard but…
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A bunch of update error notifications + How do I delete Bitdefender VPN?
Hello, I just made a post a couple of hours ago about updates error whenever I try to update. For some reason I can't reply to it so I'm going to explain here: I reinstalled BD and now windows defender says it's out of date and I get an "update encountered an error" with a -1008 error code notification every few minutes.…
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Bitdefender Free "bdservicehost" Using 400 - 500 MB Of RAM
Hi, so I just got BD free and after checking task manager, I just wanted to make sure that bdservicehost using about 400-500 MB of RAM was normal. Thanks.
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How can I enlarge the size of the Bitdefender app window on the PC ?
I don't know if it is possible but I think that I can't see all options in some page of the app,I can't show it to you with a screenshot because of the forum's rules Don't know if it is the right session of the forum to ask that question ,sorry for that !
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Messages from BD about issues with web protection
Often I'm receiving some warnings from Bitdefender on my phone about an issue with a system process that interrupts the web protection function on It....but when I check It on the web protection module on the app Is All ok,so what you think about It ? How coul'd I know which process Is the troublesome One ? Thank you
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How do i uninstall Bitdefender ? [URGENT]
I recently downloaded Bitdefender Antivirus Free, and everything all worked perfectly fine for one day, until the next day, when I opened the application again, it started to 'configure' when i tried to start it up. However, i was not able to 'configure' to 100%, as it keeps getting stuck at 35%. I tried to close the…
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Why I can t sign in on password manager on Opera and Edge in my PC ??
Hi everyone, as i said I m unable to access to my profile on these two browsers...It appears the message " Ops there Is a problem,try later " or something like that (only on Edge )....It appears also an error code saying that I don t have a plan ( but I have a free one until october 22 ..) What I have to do ?? And also on…
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Some of these settings are hidden or managed by your organization?
After installing Bitdefender antivirus, I ran a vulnerability scan and it came back with 4 issues. Quick summaries; - Browser Security: allows users to modify security zone settings, SECURITY_ZONES_MAP_EDIT. Recommend enable policy so the site management settings for security zones are disabled. - Browser Security:…
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How to manually shred or quarantine cleancaptcha.top adware file?
I was recently dumb enough to fall for a popup virus on Microsoft Edge. I was redirected to a website called cleancaptcha.top & there was a popup asking me to click "allow" access to "confirm you're not a robot." Then I started getting a bunch of fake antivirus notifications for McAfee & Norton, which I don't even have.…
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BitDefender's bdservicehost high cpu usage plague - any way to solve that for good?
I hope to find a solution to my problems but since I do not have much hope I believe this will be more of a rant. I have been plagued by bdservicehost suddenly starting to use 20% of my CPU when idle, even though I have no scheduled scans, and if I check my SSD activity it does not show much data being read or written (I…
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New Password Manager queries
BitDefender has just "surprised" me with a migrate wallet to new password manager option. But there is little information on this. Question 1) I have more than one wallet. Will they still be separated if I migrate them ? Question 2) Can I migrate them at different times ? Question 3) I have one wallet which is synchronised…
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Trouble signing in on a specific website after installing bitdefender total security
When i click the sign in button nothing happens. This was not an issue prior to bit defender so it is possibly some feature in it that does this, haven't figured out which one it is, any ideas?
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How to subscribe to events for a given Company ID using API?
I'm trying to subscribe to events for a company using the push APIs I called the setPushEventSettings with the following parameters. But the response I get is that the Company ID is invalid I have verified the company ID with the getCompaniesList call and it has been created in the backend and also on the UI.
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BD suspicious connection blocked on website I dont access
I get some notifications about connections being blocked, something like: firefox.exe attempted to establish a connection relying on an expired certificate to piwik.ovpn.se. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and…
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unable to move file , (access denied)
Hi , I hope you are well , i have a problem im recently use bitdefender and when i wanted to open an exe file i received (Potentially unwanted application detected) notification , and i put the file in all exceptions list , The problem was solved can be said !(because sometimes not working) , but a worse problem was added…
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Did media autorun enable by itself?
So a while ago, when I turned on my computer, I launched my BitDefender's logs immediately, this is because last week, my cam turned on by itself. When I checked the logs, it said "Media autorun is enabled" and it only happened when I checked the logs. I do get notifications about one potential device vulnerability once a…
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Cannot turn on Bitdefender Firewall and Ransomware Remediation
Hi, I just subscribe to bitdefender total security. Currently have 2 device (windows 7 and windows 10). In my windows 10 machine i cannot turn on Firewall and Ransomware Remediation (the switch is grayed out). While in my windows 7 machine i am able to switch it on just by clicking it. How do i turn these features on on my…
