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BD Mobile Security: App Anomaly Detection Suddenly Turned Off. Any Help?
Hello everyone :) I just wanted to inform you that the App Anomaly Detection feature in the BD Mobile Security App was found disabled on not just my phone but also my mother's for no reason after the latest update (roughly within the last one or two days). This was perceived as a rather unpleasant surprise by the both of…
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I Keep Getting A "Suspicious Connection Blocked" Notification And I Don't Know Why. Any Help?
Multiple times a day, and constantly when using chrome, I get the notification: Feature:Online Threat Prevention chrome.exe attempted to establish a connection relying on an untrusted certificate to wpad. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate…
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Possible malware attack from advertisement website
Hi yesterday I got into website xossip that plays videos it asked to turn off adblock so I did click on the video to play and it opened 3 ad separate websites. Then it downloaded js file into my computer called export.js that I made sure to delete without opening(now I realized I should have keep it for analyzing it). I…
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Bitdefender installation stuck at 66%
Hello, i've been trying to install bitdefender in all the pcs of the office i work in, but in some of them the installation gets stuck on 66% (starting services), i've tried everything , using the offline installer, the online installer, tried using the uninstalling tool and installing again, restarting the pc, everything,…
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How do I white list a program that is being blocked by Advance Threat Defense?
Bitdefender does not give me the option to add this program as an exception under ATD - the toggle is greyed out.
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Can't access my router page - adding an exception tried
Hi, wonder if anyone can help. Can't find any actual Bitdefender support details and a new user. I cannot get into my router page. The alert in the address bar says it's not secure. I've tried adding an exception but then I can log in on the login page and then the overview page just hangs and none of the menu options can…
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Hacked?
hello, in fact would like to know if it is normal that there is 0 analysis of application anomalies even though activate the option each time. A lot of weird things have been happening to my phones for some time now, even though just bought the Pixel 8 Pro today. have enabled all available permissions. have applications…
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VPN on PC showing as "expired" even though many months left on subscription?
Can't connect or change location as my VPN within the Bitdefender app says it has expired, even though my account says I have until next october.
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[Tips for security] Blocking annoying and unwanted websites
Hello community! Today, I would like to address a growing problem on the internet: websites that spread adware, PUPs (Potentially Unwanted Programs) and other intrusive software. Often, these programs enter our systems through deceptive downloads or visits to compromised websites. It is crucial that we are vigilant and…
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Lack of Customer Representative and Content Settings
If I have to go through one more screen to verify my content settings, "I will delete everything from Bitdefender" and find something else. Programmers from the beginning of time have sought out ways to streamline computing processes. Just so they didn't have to constantly type the same thing, over and over Get it? And the…
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What can I do everything is compromised ?
some might think I’m crazy. I don’t even know anymore. Everything from my home network. Devices everything has been taken over. Let’s start with gmail and iCloud. Mcfee found 39 breaches between two emails. I have gotten spam calendar invites. And I responded who’s this to a couple texts. Well my gmail Google account has…
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BitDefender restart org computers
hey everyone we are using bitdefender in our org for the last year and so far it is pretty good but since today bitdefender ask all the computers ( around 400 ) to restart them self for maintenance " BitDefender Endpoint secuirty tools will be reboot your system in 600 seconds for maintenance operations " its the first…
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Can anyone tell me what this is and what I can do to ensure my safety
Recently got this while playing modded minecraft with some friends, haven't done anything, haven't downloaded anything from a sketchy website or a dodgy link. Im wondering what if I can get more details other than its an IP from New Jersey, US and is a Linode User. My anxiety is through the roof due to this. Minecraft has…
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Bitdefender prevent roblox from running? or roblox doest like bitdefender?
My sister wanna play roblox today but it seems that roblox keep force closing whenever bitdefender protection is running , this never happen before upon closer inspection using process hacker roblox just terminate itself after i click play on the web, i cant even run the roblox player itself i need to atleast add…
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Purchase made under wrong Email
It seems that in my hurry I purchased Bitdefender with the wrong email adress; is there a way to change this purchase? That Email adress does not exist, and as such I did not recieve any links or data. Is there any way to solve this? The 'contact us' page had no information on it. I have the purchase information, if needed.
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Bitdefender Free Keeps Asking Me For A Restart To Finalize The Update Process
This problem only started not even half a day yet but the problem is still there even if I restart my pc for like 3/4th time every 10 ish minutes, is there anyway to fix this problem? Thanks.
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How to whitelist false positive in Bitdefender Gravity Zone
Hello All, We are getting false positive, and need to whitelist application or path in BitDefender Gravity Zone. Here is warning that we are getting: On-Access scanning has detected a threat. The file has been deleted. C:\Users\Username\AppData\Local\Temp\Deployment\DK63992R.LWN\QN6ECEHG.0YJ\mrFuncLib.dll is malware of…
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I have been trying to open a gmail account all day…what is going on here?
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VPN on PS4
Does anyone know how to use Bitdefender VPN on a PS4, or through a cable providers modem upstream from a PS4?
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Is this a false positive? Im a bit worried.
So out of nowhere, a notification on my pc appeared whilst i was scanning with malwarebytes, i was doing my daily scan with malwarebytes free when all of a sudden i see a bitdefender popup of a "disinfection in progress." The file was a RAR file of a pirated goat simulator with all DLCS included, i got this from…
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"Port scan blocked" Notification. What Is It?
Hi guys so today i found out through bitfinder that a port scan was blocked from a remote IP and then i saw this update log and when i checked i had many of these update logs that go back until dec 30. what is this? and is it harmful? and how can i remove it
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Can I Disable Windows Defender When I Have Bitdefender??
Hello, Bitdefender team. Can i disable Windows Defender and shutdown all proceses of this antivirus when i have Bitdefender? Thank you in advance.
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Gravity Zone Software Execution Policy Bypass
Hi guys, all right? During the last week, I've been testing some features of GravityZone and one of them was the program execution blocking policy. From what I verified, we can block the execution of a software both by the absolute path and by the Hash (MD5/SHA). I used an EDR test file without changes and it was blocked;…
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I need some help
I often run the scan on my laptop to be sure I have no issues. Well lately when I go to open a link I have had a tab open with what looked like a newspaper but a smaller pic would come over the top of it with an ad for Fast and Furious. Running the scan did not stop it from happening. Today when I clicked on a link on a…
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Do I need to reinstall Bitdefender or is there a different problem?
I downloaded and installed Bitdefender Total Security a couple months ago and didn't have any issues with it. Recently I scanned with the rescue environment as well as use the one click optimizer due to persistent high disk usage and slow performance (which I suspected was either due to a resilient threat or errors). No…
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Is safepay browser a good starting point for logging into my accounts safely
Good morning team, I have bitdefender safepay for logging into my bank accounts and checking my Hotmail account. I have had issues with being hacked on my Samsung phone and this computer and I am very suspicious that someone has accessed my bitdefender password manager. For this reason my plan is to factory reset both and…
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What is this? rerun (32 bit)
Over the last 6 or so months I have noticed a pattern where my laptop starts working very hard, all the cooling fans kick in and the hard drive activity goes way up. When I check task manager, one of the main culprits is 'rerun (32 bit)'. Stopping the process doesn't seem to stop anything noticeable and the high activity…
