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On my iPhone, protocol Wireguard not working
hey there, I’m from Oman, recently started using VPN from Bitdefender, unfortunately when trying using Wireguard protocol connection won’t work and error 9 occurs, while switching to IKEv2 it works fine! I tried all steps given by support center for error 9, but no luck!
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Android app - Not blocking Trackers and Ads
I am attaching the app screenshot for reference. Even after running the app for 54 minutes and using 87MB traffic it shows 0 ads and 0 trackers blocked
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How to configure scan extensions/excepted extensions locked by bitdefender
i do not see any option to configure these settings in bit defender total security, if there are not such settings then this thing should be removed from the list above or the concerned settings should be provided to the users.
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World of warcraft
Hello, I'm having trouble with connecting to a server, this just started happening a few days ago. it works fine when i disable the vpn, I've tried changing the protocol to OpenVPN UDP from automatic I've also added the .exe to the split tunneling and i have tried different locations within the VPN
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Bitdefender's Secured Gmail
i noticed following type of alert for the mail from gmail, can it be dangerous or its a false positive.
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no alerts / blocking suspicious websites
I tried access few urls for testing the web protection function of mobile security ios app. but no alert / blocking happens. I tested safari, tested chrome. tested site http://www.amtso.org/check-desktop-phishing-page/ tested site https://www.eicar.org/download-anti-malware-testfile . not blocking me from download the…
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Mac OS Recovery Disk
My Mac OS got infected by malware that keeps crashing my Mac and that now is preventing me from being able to login, and BitDefender didn't prevent the infection. I now need a Recovery tool to boot from to disinfect my Mac and it appears that BitDefender removed this valuable feature 5 years ago??? The Environmental scan…
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can I check an email addy I've lost access to?
A number of years ago, I lost access to one of my emails from Comcast. It's a long story. I'm sure that it's still out there, accounts I couldn't access. And I can't add them to be scanned because you get sent a code. Can't access the code. Any way to add it so I can find all occurrences of it? Thanks.
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Mobile security normal range of scanned connections
the app is reporting thousands of connections checked every day since I installed the app. This amount seems incredibly high for what I am actually doing. There is also a category with negative connections which makes zero sense to me and I cannot get information regarding what’s in the categories. Anyone have insight for…
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Bitdefender VPN and Web Protection (Traffic Light extension)
I have just installed Bitdefender VPN on my Apple mobile devices and found that I can't have Web Protection and VPN on at the same time. I am in the process of now installing Bitdefender VPN on my Mac Air and wondered if the same conflict applies with the Traffic Light extension for Safari? Any advice welcomed. Gareth
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How to connect the server on windows11??
#Background: failed to connect the server after activated the license and install the client on Windows 11, as show in the screen snapshot. #Problem-sovling methods, which follow the guidance: https://www.bitdefender.com.hk/consumer/support/answer/95128/. 1.change the DNS + 2.forbid the firewall + 3.reset the IE + 4.reset…
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Built a 2nd PC now both have the same name how do I sort that one!
I have BD ‘family pack’ installed on these devices: 1.A 2009 home built win 10Pro PC that was named as ‘Alans Desktop’ 2.Julies DELL 7080 3.Julies( Laptop) 4.Normans-ASUS (Laptop) 5.Alans New A40 6.Alans-A40 2024 7.SM-A057G So that’s 7 devices. I have 8 I decided to build a new PC as the old one was running Win10Pro and…
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Is normal to receive this prompt by Password Manager on my smartphone?
Sometimes ( often to be honest ) when I insert a password on my smartphone, after a while I get this kind of pop up/prompt by Password Manager : Is this normal? Is a real prompt from the app or something else ?
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How do I get Outlook to start after latest Bitdefender update?
Desktop Outlook will not start even in safe mode after the latest Bitdefender update. How do I get this to work?
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Does B.D. Work profile effects Express vpn or other system work outs?
i need more explanation about work profile of b.d. as details provided here r not enough: https://www.bitdefender.com/consumer/support/answer/2063/#:~:text=The%20Work%20Profile%20has%20been,when%20the%20Work%20Profile%20activated%3A&text=All%20Bitdefender%20alerts%20and%20pop%2Dups%20are%20disabled or here:…
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Passsword Management for my VPS
I am currently using a DedicatedCore Windows VPS to run multiple applications, and I am sharing my password with my employees. I just want to learn more about Bitdefender Password Manager. Is it ok to use Bitdefender password manager in VPS?
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Bitdefender is blocking my yahoo mail login
Hi, I am not sure what is going on, but it seems like every time I login using Chrome, to check my yahoo mail, i will face this issue - Unmatch certificate issue? I discovered this issue is only happens on this particular PC. Should I proceed to uninstall Chrome and do a fresh install? See the pictures attached below.…
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How to blacklist a site
I have noticed a few sites that BD seems OK with, but I'd prefer to block them. (BD total security). I have spent the last 30 mins learning that AIs are not good at knowing what the real UI looks like ;-) I also couldn't anything except the opposite of what I want, so spare further stress to my mental state pls, and tell…
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Forms no longer shown in Chrome and Safari
Hi I’m using a Mac running Sequoia 15.3. In Chrome and Safari, fillable forms are no longer displayed since today. Could this be related to Bitdefender or the update from Sequoia 15.2 to 15.3? Is anyone else experiencing this issue? Thanks!
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Best option for a dual login pc
Hi, I share one of the pc's in the house with my wife and I just changed the subscription over to the family one to help protect her emails etc. What would be the best solution for the dual use pc as we have two user logins for it? would setting up hers as her family pass and then my login as me work or would it cause…
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Outlook won't start with bitdefender add-in
Fixed. My desktop version of outlook 365 won't start when the bitdefender add-in is active. What can i do to fix this?
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Issues with SecurePass
I use SecurePass on Firefox and I have been having issues with it. I was trying to login into my university's services and I kept getting an error message from the website. I tried refreshing Firefox and cleared all cookies and website data. I then disabled my extensions one by one, and narrowed it down to SecurePass. I…
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Bitdefender's Scamio
Do we need assembled with whatsapp when bitdefender total security is already installed & set to check whatsapp chats ?
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Refund Request
ticket: 1009915662 Requested a refund and asking for an update. I already bought a subscription through Bitdefender Internet Security the day before. This account was unknown to me till I got the bill so I removed auto renew and removed the account webmaster@allthingsweb.xyz. I wouldn't doubt if there is another auto renew…
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Anyone having some incoming calls blocked
since installing bitdefender some calls seemed to be blocked. The ones I know about are call centers but they are true businesses and not scams. How do I fix?
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Point d'exclamation blanc dans carré rouge
Hello, for several days now I've been playing with a white exclamation mark in a red square at the top of my screen. I've checked all the updates and notifications and everything seems normal. This red square appears and disappears several times a day for no apparent reason. Thank you for your help.
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Download attachments from emails, click on links without error messages
Hello, I recently downloaded Bitdefender Total Security and have had nothing but problems. I can't download attachments from emails - I do this quite often. Is there a way for them to be scanned and then downloaded? I have a lot of people emailing me with attachments that are safe. A "friends list" of safe contacts isn't…
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VPN ISP 66.203.112.83 no emails can be sent
When using the VPN with the site 66.203.112.83 from NSW in Australia, I can never send an email although I have tried lots of time, days and months. It always says it is busy, regardless of times. Not a useful site.
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Unable to select import file
I have installed a paid version of Bitdefender Password Manager on Android. I have exported passwords from both Kaspersky Password Manager and MS Edge. I am following the instructions to import these files into Bitdefender but it when I select the file, it does not upload. I was able to complete this on my PC. I exported…
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Conflict with Rhino 6
I recently downloaded BitDefender, which has caused serious performance issues with the program Rhino 6 (3D design software that is critical for my job). I found people with similar issues on their forum, but no one seems to know how to solve the problem. Someone recommended just whitelisting Rhino in BitDefender, which…
