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Reset security pass
Hi, How do I contact support? I need my security pass reset because I no longer have the master password nor recovery code. Thank you in advance.
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Bitdefender Email Scanning
Windows 11 Pro - Bitdefender Ultimate Security Plus Can anyone tell me if it is possible, within Bitdefender, to find why (what caused it) an email is flagged as dangerous? I can't find any explanation why it was flagged and appears to be legit. It seems like there should be a quarantine area that shows any files/emails as…
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How do I configure BD VPN to not block Webex?
I'm using Webex through BD VPN on Win 11. Latest versions of all. I've added to split tunneling everything I can find related to Webex. Sometimes it works. Sometimes not. Usually, when starting Webex I'm unable to make VoIP calls right away but something works itself out and I'm able to use VoIP after a few minutes. This…
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Notice: An Unrecognized Transaction Has Been Detected on Your Account. - Signature requested by Stel
Is this a scam email for HelloSign.com. Stella Campbell www.hellosign.comFrom:noreply@mail .hellosign.comTo:new_batch10@damiensaunders .onmicrosoft.comTue, Jun 24 at 10:04 AM ACTION REQUESTED Stella Campbell (emmiebufkinc.j.au.621@gmail .com) has requested a signature Review & sign Document Notice: An Unrecognized…
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New App access to a MS account because of BitDefender?
Hi there. I have a 3-PC subscription to BitDefender Antivirus Plus. I just received a MS security notice telling me that: === New App(s) have access to your data. Bitdefender Login connected to MS (someone else's account) === This seems like both a MS question and a BD question. How would someone else logging in to…
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Port Scan Protection, Network Performance, Private Network
Hi, I have upgraded my network to 2.5Ge a while back due to my ISP suggesting upgrading my modem, but I was only able to get 2.5G speeds from a computer before installing Bitdefender until I read the article about disabling Port Scan Protection which fixed the issue. So, why the performance hit with PSP enabled? and do I…
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Email protection
why bitdefender highlights legitimate emails from google as dangerous ? do u suspect something wrong in this :
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Bd. Vpn
The vpn asked me to allow location permission ( all the time ) to let check weather i m connecting to unsecured wifi network or public network, but it did not switched on location as express vpn did ( to consume my battery 🤪. Why? N how will it check then ?.
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How Do I Configure The Firewall for Webdav Connection?
When I work from home, I access my office services through it's Webdav connection. I currently use Netdrive, which is very flawed in that it causes sync issues, resulting in files being randomly locked and deleted from the server. I've finally got the built-in Webdav service in Windows working, however, I can only connect…
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Useless notifications
i just need to get notifications about suspicious acts or threats ( which is the genuine way of alert ) but in android there are hell of notifications, plz guide me how to configure that. using infinix note 50 pro.
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Edit: How to pause or turn off Web Protection. Edit: Seems to have resolved itself
After pausing or turning off Web Protection, then return to the app, it shows Web Protection is on. Was it ever actually off? How to actually pause or turn it off?
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how can i erase a email address
so i want to attach my email account to my Bitdefender Central and by association to my password manager I'm currently signed in on my hubby's emai,l but my email is already been used and associated with the site, so how can i erase the account so I can then add it to the account
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Bitdefender processes blocking access to Bitdefender Logs folder
I am unable to view BD logs within BD (Total Security) program - it simply does noting when clicking on View log, or directly using Windows (10) Explorer - which reports access denied. It is NOT a simple, folder security issue as taking ownership of the folder is blocked (using whatever method) unless Windows is booted in…
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P.C. Hidden in Ip check of bitdefender vpn
As you can see the postal code is hidden ( multiply Checked ) in the location check , i think it's good sign of vpn security as it is hiding the postal code of bitdefender's virtual sever , is it right? @Flexx any body?
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Bitdefender vpn disconnection error
Whenever I try to connect to Bitdefender VPN, I encounter the following error: “The VPN connection has stopped because of an error: 301 (DisconnectedError).” I have uninstalled the previous VPN, changed the VPN protocol from "Automatic" to "WireGuard," and restarted my PC, but none of these steps have resolved the issue.…
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Turning on or enabling Additional Features - Additional Cost or Free
Depending on what I am doing, I keep getting alerts to enable say "VPN", File Shredder" or Ransom Ware" BUT nowhere does it let me know whether this is a FREE option or a COST to Me option - I'm not going to use any of these additional features unless I know this - why don't the pop-up alerts indicate this information.
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Malware Bytes Browser Guard's New Demand
Do bitdefender users need to allow that? Even they ve a paid ver of bitdefender total security along with bitdefender anti tracker ? Does bitdefender anti tracker or bitdefender itself use the permissions mentioned in the upper box ?
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Windows Anti Theft tools inaccessible from Android App
Hello everyone! I can use the suite of anti-theft tools through the BitDefender central web client, but when I try through the Android app, I'm greeted with: "An active subscription is required to enable the bitdefender protection app and perform remote actions on this device." Is this a function disabled by default? Thanks
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How to add Outlook to email protection?
Unable to add Outlook to email protection with message : from Bitdefender Something went wrong We couldn't complete the activation flow. Please start again. and from Microsoft "We're unable to complete your request invalid_request: The provided request must include a 'client_id' input parameter."
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Stolen iPhone
I have a BD subscription which includes an iPhone, My original iPhone has Benn stolen and I would like to replace the original BD iPhone details with my replacement iPhone details. Suggestions gratefully received !
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Puedo cambiar de Solo Windows a Multiplataforma?
Buen día, Tengo la Suscripción de Total Security para 3 equipos Windows, pero quiero pasar a Multiplataforma ya que tengo 2 PC y 1 Mac, es posible? Gracias de antemano
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How do I stop Bitdefender starting twice when I start up my Mac?
For some time, when I started up may Mac, Bitdefender just started quietly in the background. Now at startup, a window appears which I then close, but recently, 2 similar windows appear - the first one disappears automatically, but then the second has to be manually closed.
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How to enable extension for Safari in
I use two browsers on my MacBook–Safari and Chrome. On my Dashboard for Bitdefender Premium, Safari's colour is grey in the Web Protection window, while Chrome's is green. After the TrafficLight window opens, I click 'Enable extension' for Safari to fix the issue. However, nothing happens. When I click 'Enable extension'…
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Bitdefender Mac User
Every time my Mac reboots, I must sign in to Bitdefender VPN. It used to log in automatically and launch, but this issue has repeated. I've tried deleting and starting from scratch, but the same problem occurs. I appreciate any help you can provide.
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Reinstall Bitdefender
How when the initial attempt resulted in no evidence of Bit Def on my PC
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BD is blocking sent mails to be saved in Thunderbird
Whenever I send a mail, a copy is saved in the sent-folder. Now, however, I get the message that it took too long to connect to the server and that the mail is sent but no copy could be saved due to a network or fileadmission error (translated from swedish). Sending mail is no problem, neither i receiving. I use imap,…
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On my iPhone, protocol Wireguard not working
hey there, I’m from Oman, recently started using VPN from Bitdefender, unfortunately when trying using Wireguard protocol connection won’t work and error 9 occurs, while switching to IKEv2 it works fine! I tried all steps given by support center for error 9, but no luck!
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Android app - Not blocking Trackers and Ads
I am attaching the app screenshot for reference. Even after running the app for 54 minutes and using 87MB traffic it shows 0 ads and 0 trackers blocked
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Recently Bitdefender has been detecting java running a malicious command line.
I'm confused as I haven't changed anything or messed with anything it happens whenever i launch modded minecraft (keep in mind i haven't made any changes and have been using this for a while) My cousin also uses the same mods and everything but he doesn't have this problem…
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How to configure scan extensions/excepted extensions locked by bitdefender
i do not see any option to configure these settings in bit defender total security, if there are not such settings then this thing should be removed from the list above or the concerned settings should be provided to the users.
