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update from internet security to total security
Hi, my elderly father recently received an offer to renew or upgrade his BD internet security (already licensed until 01/21). Separately his BD mobile security was due to expire 06/20. Not really understanding what he was doing he paid to upgrade to BD total security but also renewed BD mobile security through Google Play.…
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Auto Update Delays
I've been reporting this since TS 2018 but even now in TS 2020 Auto Update is slow to start. I just installed one of my licenses on a new computer yesterday and this morning it has been at least 30 minutes since the update has been performed. Update Automatically is selected and Update Check Interval is one hour. BD TS…
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Internet Security 2020 - update fail and ask restart every windows starts
When I start my computer with Window 10 my Bitdefender Internet Security 2020 opens an update screen that keeps loading up to 7% then it asks to restart the computer and when it starts again up to 7% and asks restart again, then again... loops.
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[feature request] Latest Update Is A Downgrade!
To the Bitdefender programmers... In reference to AntiVirus Plus 2015. What did you guys do?!?! Now I no longer see the percentage of the ongoing download for my updates! All I see is the word "Downloading"! To you this may not seem like a big deal, but to me, and I'm sure a lot of other people, it is. It seems every time…
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Spam Pop Up for 2018
For the past few days I have been receiving popups on a daily basis telling me that BitDefender 2018 is available for download. Despite me having TICKED THE OPT OUT FROM THESE SORTS OF MESSAGES in the BitDefender 2015 options. But, as is the case EVERY YEAR, you have chosen to IGNORE this setting. Up until now, I have…
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POP UP from Bitdefender
Hi, I have had a pop up from Bitdefender saying upgrade to 2018 version for free. No drama free upgrade ok but, I still have licences to use for the current version of Bitdefender AntiVirus Plus 2015 to last next 3 years to come. Qusetions- 1) Will licences still work? 2) Will the software work with Q9550 based system with…
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Errors during paging operation after Bitdefender update
On 21-Dec-17 Bitdefender 2015 required to restart my computer because of a major update. Since then, at every reboot, I get a series of System Warnings (ID 51) saying "An error was detected on device \Device\Harddisk0\DR0 during a paging operation." These are probably related to system files trufos and avc3, which seem to…
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Restart Reminders Don't Stop
I am using Internet Security 2015 on Windows 8.1 Pro. I keep getting this popup constantly (see attachment), like every hour or so for I don't know how many days: "Reminder: You need to restart your system to complete the product update. Would you like to restart your computer now? [ Yes | Remind me later ]" First: I…
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Please, for pity's sake, make update pop-ups not keyboard-responsive
Today was the day. I have hit my limit, and need to un-install BitDefender from my laptop. Why, you ask? Picture standing in front of a room full of executives giving a presentation. You're typing data into the application on-screen, when suddenly a BitDefender update window pops up right about the time you hit the space…
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Not Allowed To Upgrade From Total Security 2015 To 2016
Hello, I recently purchased total security 2015. I read an article that all valid product key holders can upgrade to 2016 version for free. (http://www.bitdefender.com/support/how-to-upgrade-for-free-from-an-older-version-to-bitdefender-2016-1479.html) But i get the below error message on inputting my activation key "We…
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Bdproductdata.exe Missing
I have recently installed AntiVirus Plus 2015 on several machines, some with v.18 & others with v.19. In the process of fine-tuning & cleanup on these new Windows 7 installations, I found a scheduled task, created by the BDAV install process, that wants to run bdproductdata.exe. The task is set to run at system startup,…
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Does Bitdefender 2015 Get The Same Updates As 2016?
Does Bitdefender 2015 get the same updates as 2016? The same virus definitions? What are the exact changes the 2016 version has from 2015 version excluding Bitdefender Central?
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Wallet In Firefox V43.0.3
Hi, FF 43.0.3 on Win7 x64. Total Security 2015 Wallet add-on can not be signed by FF, hence it is automatically disabled. FF says to submit a request with vendor. In the mean time, how can I get Wallet add-on to work again? thanks.
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Firefox Cannot Verify Wallet - Disabled
I have Bitdefender Internet Security 2015. Windows 10. Yesterday, probably when I first started my Firefox browser, a window popped up saying that Wallet needed to be installed. I have been using Wallet for some time now but, it looked to be legitimate from Bitdefender so I clicked on install. As the day went on I'm pretty…
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Can Bd2015 Update To Bd2016?
Hi, I'm a new Bitdefender 's user ,I bought a year of BD internet security 2015 subscription.And I hear BD2016 is being tested.I want to know if my 2015 BDIS can update to 2016 automatically?And what about my subscription in BDIS2016? Thx.
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Windows 10 Upgrade Failure
after installing windows 10, bitdefender totalprotection 2015 prompted me to upgrade. when I agreed, it wiped out my existing install of bitdefender. forum messages here indicate to then download trial version and reinstall. When I click the download link for the trial version, download goes to 100% and shows green…
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Getting Error 1018
up till today lve not had any problems updating, nothing has changed since yesterday. last update was done around 2pm UK time on the 15th, as l set my version to do updates once a day the next update was due around 2am on the 16th however updates have been failing with error 1018 and lve no clue why. is it just me? server…
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Information About New Versions
When you update information about new versions? There was 19.2.0.151 and 19.3.0.174 from yesterday and still nothing about this versions in this topic.
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Task Scheduler 414 Error
I'm getting error 414 in my event viewer, while trying to find the source of persistent crashes. Task Scheduler service found a misconfiguration in the NT TASK\Bitdefender Update Product Data_A17FD818A96743FAB28AC221BEB4B2C8 definition. Additional Data: Error Value: C:\Program Files\Bitdefender\Bitdefender…
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Renew Early And Get Our Limited Time Offer
I have Bitdefender 2015. I received an email from Bitdefender saying "Renew Early And Get Our Limited Time Offer" . It also said "Renew early and you will get: • The latest edition of Bitdefender Total Security". I was expecting 2016 as it was a renewal but I got 2015 again. I assume the 79 days remaining on mine will have…
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Advantages To Upgrading?
I was just wondering since BIS 2015 is working flawlessly, why should I upgrade to 2016? Are there real advantages between the versions or should I hang on to 2015 a while longer? I have over 200 days license left.
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Update To Bitdefender 2016 And Ransomware Feature
From what Bitdefender Support has told me the update to Bitdefender 2016 will probably be pushed through via the normal update and reboot process. Bitdefender 2015 is now on version 19.2.0.151. Bitdefender 2016 will be version 20.x.x.****** The update is scheduled to be released as I recall one week from today on August…
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Bitdefender 2016
Hi, I found this link on downloads.com for BD TS 2016 - http://download.cnet.com/Bitdefender-Total...4-10284555.html However, there is no official announcement on BD's website. Is that link for an old beta? Although it says it was last updated today, so it shouldn't be. Odd, downloads.com has a copy before BD's website…
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Bitdefender 2016 Official Launch Schduled For Septermber 10th & Hooray For Me
. Congrats and thanks! . Your feedback has left a mark during the Bitdefender Beta 2016 program. We've used your observations to put the finishing touches on Bitdefender 2016 and we are preparing to launch it officially. Here is your new Bitdefender Total Security Multi-Device 2016 activation code: xxxxxxxx You will be…
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Update Error -2002)
Hello, This is my first topic so please excuse me if I do anything wrong or do anything against forum rules. I am using Total Security 2015. I have been trying to update it -with my 64 bit Windows 8 laptop- for last 2 days but I always get same error code and cannot update it. Error code is -2002). How can I solve it ?…
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Total Security 2015 Upgraded To Beta Ts 2016
I noticed that BD was downloading a package and I allowed it to continue. It upgraded my TS 2015 to TS 2016 Beta without telling me until the install process started. Not that it was that bad but the Wallet autofill doesn't work with Firefox and my Carbonite is having a problem getting through. Anybody got any ideas why it…
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Lost Internet Access After Windows 10 Update (or Bd Update)
I have (had) BD TS 2015 installed and updated after a Windows 10 install a week ago. All has been well until this morning, when I find I've lost internet access on my PC. Wifi connection available by phone etc, so I realised it was PC related. I could see from the BD Events record that updates started to fail overnight, so…
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Update Problem With Weekly.exe 64bit.
I have bitdefender total security 2015 64bit installed in my pc with a purchased valid licence. I want to manually update bitdefender ts 2015 with weekly.exe file. But when i try to install weekly.exe update file, it shows me "you need to installed a bitdefender product in your pc to install this update",when i press "ok"…
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Disabled Autopilot - Will Bd Update Automatically?
I had to turn off BD firewall (see http://forum.bitdefender.com/index.php?showtopic=54688 ) The AutoPilot is off as a result. Will BD continue to update itself and the virus definitions if AutoPilot is off? Aloke
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Bitdefender Internet Security 2015
for several hours my bitdefender internet security hasn't been updating at all.Even when I click on the update button it checks for updates but doesn't download.I have my automatic updating set to download every hour.I did get a folder showing up stating that there is a bug & that I should submit it bitdefender for sorting…