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Bitdefender components seem to be turned off
I'm running Internet Security 2018 on a Windows 7 laptop, and am disturbed to see that the "Solve PC issues" flag in the system tray has a red "x" by it. The "important messages" are "Click to see antispyware programs", "Turn on Bitdefender Antivirus" and "View firewall options". BD Antispyware is shown as off (as is…
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Filter or Ignore Specific Notifications?
My daughter uses an app that keeps sending this notification "Dangerous URL blocked". BOX blocked a phishing attempt.... I want BOX to block it. I don't want to see the notification every 2 minutes. Is there a way to let BOX continue blocking the activity without it sending me the notification?
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Paranoid Mode suddenly "off"
For any reason (again) my Paranoid mode is off. It did not detect any Applicatio which is connecting to the internet. I dont know when this starts but it works last week.... I do not really feel save, if this is not working to 100%. Anybody has the same issue?
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Reverse the Settings?
I just spent the last two hours trying to figure out why one of my programs wasn't working. Know why? It needs to have write access to a protected folder. Makes sense when you say it that way. But, on today's machines that can have hundreds if not thousands of folders, it can be quite a task to sort all those that need…
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Is BD starting up?
When I log on my PC, it takes 2-3 minutes at least to load Bitdefender, or at least before I see the application in my taskbar. I start browsing the web, pages loaded and everything for some minute or two before Bitdefender Wallet pops up. Is this normal? I did a logfile for tech support, but it would never send.
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Search Advisor not working with Windows 7
This is unusual for a newly installed program to me...In Bitdefender Total Internet Security 2018, my Search Advisor is ON but doesn't work. (It doesn't show whether a site is safe or not before entering.) I have uninstalled previous Internet Security by Avast company, after it expired. Also, tried to see if any settings…
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Automatically generated signatures
Is there such a problem? "While the Bitdefender engine can and does unpack UPX packed files, it seems some automatically generated signatures stop working in such cases. We have reported it to Bitdefender." https://support.emsisoft.com/topic/29677-beta-8750/?tab=comments#comment-185691
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Bug Advanced Threat Defence is stuck off
When I first installed Bitdefender Total Security 2018 I got an alert that Advanced Threat Defence was off so I click on the alert and it said it was fixing the problem but never did. I then tried to manually enable Advanced Threat Defence but it would turn on then off. Then I reinstalled Bitdefender Total Security 2018…
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The internet is unavailable according to vunerability scan when ran
As the title says even if I restart my pc run it as administrator, the message still comes up how can I fix it?
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Untrusted Bitdefender Certificate error
I'm trying to download MediaMonkey, and Bitdefender's Man-in-the-Middle cert isn't being trusted. I've tried importing fake-ca.crt from Program Files\Bitdefender\Bitdefender Security\mitm_cache into Firefox, but it says it's already present there. See attached screenshot.
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Scanning an External Drive with BD Mac
I've received an old computer from a friend -- an old Macbook. Before using it, I'd like to scan it for viruses. My thinking is to put it into target disk mode and run Bitdefender on it -- from my main Macbook Pro. But that makes me nervous that something might jump from the Macbook to the Macbook Pro. Is that a legitimate…
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No internet access from login site after installing bitdefender 2018 (including internet security))
Hi, I am running windows 10 professional (all updates installed) and just installed bitdefender 2018, full version. To have internet access where I work I need to go to 172.16.1.1000 in my browser and log in, but since I installed bitdefender, I get an error message "the connection to the server was reset while the page…
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Parental control for multiple users
Hi, Do any other Bitdefender user thinks that there should be option to apply parental control on multiple login IDs on same computer? At present only one login ID on same computer can have parental control. Bitdefender support, after one week of hassle, told me that this feature is not available. Thanks
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BIS 2018 blocks access to network shares after last update.
Couple days ago I noticed BIS 2018 info to reboot my computer in order to complete update so I did (that update brought VPN feature to my BIS version). From then on every time I run my pc from hibernation stage or suspend stage I am unable to access my mapped network shares until I turn firewall off. I have already tried…
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Event ID: 7026 at boot
Hello, I just received the last Bitdefender update, and now I have this error in the windows event viewer at boot : "Event ID: 7026, Message: The Following boot-start or System-start Driver(s) failed to load: atc" I guess "atc" stands for "active threat control". What is wrong ? Do you guys really test your updates before…
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Bitdefender Total Security 2018 blocks (some) theme-based apps in Windows 10 home
I tried installing 2 theme-based apps in Windows 10 home, both of them were blocked by bitdefender real-time protection/Advanced Threat Defense. 1. SkinPack I came across this skinpack: Before installing the skinpack, I installed UltraUXThemePatcher 3.3.4 since it was suggested to use it before installing a skinpack.…
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Firewall blocking NetBIOS
Not sure if it's netbios but that is my guess, when Bitdefenders firewall is up i can't access any device in my network by it host name, i have NAS synology server with smb on which i used to connect by typing \\synology in File Explorer i can still connect by typing IP address \\192.168.1.200. I added firewall rule where…
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Your Connection is not Secure Re: Support Tool log
Contacted chat with this problem and was asked among other things to run the support tool log and send that along. Turns out that log is 350MB plus COMPRESSED! What the is in there that they need and how much personal info does it contain? I already answered questions about the particulars of my system. No other AV is…
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Bitdefender Total Security 2018 hides hidden and system files after disinfecting a virus
I tried installing 2 application lock softwares which were blocked and disinfected by Bitdefender after which hidden and system files can't be seen. (after the disinfection process is fully complete) Before installing the softwares, I had checked on hidden items in the view tab and unchecked on "Hide protected operating…
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Windows 10 update KB4103721 83.3 GB !?!?
Doing a vulnerability scan there's a Cumulative Update for windows 10. And it says the update is 83.3 GB! I'm afraid to do the update....
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Quick scan - different number of files scanned each time
I have quick scan set up to do a daily scan of my computer. Why do the results show less than 200 files scanned some days and more than 5000 scanned other days? Thanks, Seagill
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Any way to report a possible false alert?
Today when I was doing a full system scan one file was reported being infected with a virus. The exact same file didn't trigger any alerts last week when it was scanned. I've had this file on my system for a long time and it comes from a reliable source which makes me think it's a false positive. Should also mention I have…
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Search Advisor not working in Windows 10 ver. 1803
Hello, boys! Search Advisor is present in yours browsers after updating to version 1803 of Windows 10? Not for me I have reinstated BitTS 2018, but unsuccessfully, Green Bulline is missing Not in Mozilla Firefox, not in Google Chrome ... What to do?
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Ransomware protection and installing programs
Do I have to deactivate the Ransomware protection before installing a new program? Or Bitdefender is intelligent enough to let go if it find the setup program safe? Martin
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Firewall causes internet connectivity issues
This has been going on for a while now, but if I have the firewall turned on, my internet will randomly, though somewhat commonly, disconnect and then take about 20 seconds or so to reconnect. If my connection is out, and I turn off the firewall, the internet connection immediately returns and I have no issues whatsoever…
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A problem with SSL Scanning in Thunderbird (Gmail)
When "Scan SSL" option is on (Total Security 2018) Thunderbird reapeatedly asks for pop.gmail.com:995 security exception. I can add this exception, then after a few starts Thunderbird asks for this exception again. Very annoying... " data-emoticon=""…
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Shield advanced settings change by themselves
Just bought Bitdefender Antivirus Plus 2018 and have a question about a couple of the advanced shield settings. I've noticed how some of them as listed below are changed by themselves when I perform a full system scan. Scan network shares - changes from OFF to ON by itself Scan bootsectors - changes from ON to OFF by…
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Bitdefender does not automatically enter Movie Profile
Edited to add I'm using Bitdefender Antivirus Plus 2018 on Microsoft Windows [Version 10.0.16299.371]. As the topic suggests, as far as I can tell Bitdefender doesn't enter Movie Profile mode even after I manually added the .exe file starting my media player (Kodi). Of course, I also enabled the 'Activate profiles…
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Phone battery problem
I have Samsung galaxy note 3 and the battery drains very quickly ? I search on the web and found that maybe a virus or a spy program installed in my phone , I tried to check the apps installed in my phone using bit defender free antivirus and bit defender show me that there is no malware detected , I tried many antivirus…
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Phone battery problem
I have Samsung galaxy note 3 and the battery drains very quickly ? I search on the web and found that maybe a virus or a spy program installed in my phone , I tried to check the apps installed in my phone using bit defender free antivirus and bit defender show me that there is no malware detected , I tried many antivirus…
