-
ATD Whitelist
Unless I'm doing something wrong it appears that the Advanced Threat Defence Whitelist is ignored by the ATD system. I have put a file name and location in the whitelist and every time I try and run it it gets shut down. Yet, and I only just found this out a few minutes ago, if I shut down the ATD system, run the file that…
-
Bitdefender blocking my own .NET applications
I have updated to Bitdefender 2018 today, but it seems to block my own .NET applications (at least one). In previous editions I only had such problem when setting active threat control to medium or high. In Bitdefender 2018 I am missing this setting completely. Well and no I did not do anyhting nasty in my software.…
-
update not working on 2 computers
I have sent error report with integrated bitdefender tool. its error 2001. I also did reinstall on both computers. after that I can press update and after 1 sec I get reboot required message, (only 1 sec 1st update??) and after reboot its all the same. update error 2001. I uninstalled both copies of bitdefender but that…
-
Bitdefender is closing my application (Aplication is exception)
Hello, I have problem with bitdefender. I added folder as exception: C:\Program Files (x86)\Intertops Poker I try to open file in it: INTERTOPSPoker.exe I know what kind of program it is and I want to use it. After reinstaling program I see that it try to download some files but bitdefender close it. Bitdefender stopped…
-
BDTS 2018 - Main Screen File Protection & Web Protection Count
In using the program, I noticed that in regard to these two displays, that there is no option to reset the count to zero "0". In reading the Help it states that this info is retained for a month, and then reset for the security report. I appreciate the info as it tells me what the program is doing on Autopilot but I would…
-
BD Total Security 2018 - Slow to Load
I recently installed BDTS 2018, and overall like the program. I am running the latest version of Windows 10 (x64) Desktop, and I noticed when I boot up, and the BD icon appears in the system tray, it takes awhile for BDTS to start running as it is loading services. Is this normal, or can the procesess be adjusted to load…
-
[BUG?] Paranoid Mode not blocking installers
Hi just found out that the Firewall in Paranoid Mode is not blocking all connections. Example: Chrome installer (web installer) - no question if the acess to the internet should be permit? Firefox - no question if the acess to the internet should be permit. Steam - Here was a question if the access to the internet should…
-
2018 VSSERV service keeps stopping/crashing
Still getting 'Bitdefender services are not responding' error when transcoding in Plex using the latest 2018 version of the software, this is the same error as in the original 2017 thread. As instructed by the forum staff the software was uninstalled before upgrading to 2018.…
-
Repair/reinstall issue
So, i ran on this problem with vulnerability scan, i disabled it for a moment and then it wouldnt start again even if i restarted my computer, so i decided to repair the installation and i realized i needed to reinstall. Ok, i let the application do it on its own, it uninstalled and asked me to restart so it would…
-
Can't send email
I switched off each and every protection setting I can find. (newbie alert) In AV I switched of scanning incoming and outgoing emails. I whitelisted my email client (The Bat!) I can receive emails but not send them. Sending just times out after a while. The email server (Gmail) is fine because I can send from my phone and…
-
Autopilot Issue
Greetings everyone, So recently, I have reinstalled Bitdefender 2018 at the recommendation of BD's TechSupport. This is because FRST Logs often shows BD crashing (Red Line Error being the most prominent). However, recently, Windows 10 have been prompting me with event pop-ups telling me that some setting in BD was changed…
-
Quarantine location?
Where can I find quarantine in BD 2018?
-
AMTSO test
Good Afternoon Why Bitdefender not block cloudcar.exe from cloud protection test in AMTSO website? Is it a problem? Should i worry about?
-
VSServ Crashing - Plex related?
I appear to have the same issue as we had with 2017. I just noticed that VSServ had stopped. As a result I had no protection running. In 2017 this was caused by an incompatibility with Plex, crashing when Plex would reencode a video stream. Is this issue still present? We really need to have software that doesn't crash so…
-
Can't access Network Share
Hi I search on forum, I saw something related but not fully compatible with my problem. I have a network share (same subnet /16 \\my_ip_share\myfolder), every time i reboot PC, or unplug lan cable, I have to set the advanced rules agai to acces to the share: firewall > cfg > settings > default app rule > modify default…
-
WiFi problem since I installed BF Total Security 2018
Alright, I need help you guys, cause this is driving me insane. I recently purchased and installed BitDefender Total Security 2018 on my laptop, and it might be a simple coincidence, but I've had WiFi problems eversince. Typically, I can surf on the net for 5-6 hours straight, without any problem...and then, I usually get…
-
REQUEST IT IS IMPORTANT!
I have a special request to your team! The thing is, that with our new BD 2018 TS for example STEAM GAMES are recognized as destructive ware. I can not save or set games there. For example; Setting options in those STEAM games isnt possible anymore (not even the advance in the game is not saved anymore -happens in all my…
-
Internet disconnects and won't reconnect until restart
since I installed bitdefender total security 2018 my Internet disconnects and won't reconnect until restart it happen several times a day the internet wont come back until I restart my computer it start to happen only when I installed bitdefender total security 2018 I'm using build 22.0.8.114
-
Total Security 2018 Vulnerability Scan Problem
Can someone help me out on below? The vulnerability scan says I don't have a router password for my Asus router RT-AC68U however I do have a strong password for the router login. I understand this is not referring to the wifi network password which I agree the scan says the password is weak. It reads MAC address:…
-
Anti Spam ToolBar Not showing in 2018
Have tried several recommended fixes and then tech support asked me to send a 70 megabyte BDSP_ file and my ISP won't allow it. So I guess I will have to hunt a separate spam program. Sad since it worked in 2017 but no longer works in 2018
-
Testing Firewall installation
It seems like switching my WiFi from Public Secured to Home Secured (in the Protection Features > Vulnerability > WiFi Security Advisor section) locks the firewall up (does not allow secure connections in my browsers [Chrome or Firefox]). The only way to restore connectivity (thus allowing me to post this) is to reboot my…
-
Help with Vault
Hi all, I put some files in a vault, labeled as Z drive. However, when it locked the vault the drive disappeared and I cannot find a way to unlock the vault to export my contents! I need help to restore my files! Thanks
-
Need clarification in Application Access
Another newbie question. When TS 2018 blocks one of my applications, I get a notice such as in the attached screenshot. This isn't clear to me. Does this mean the application is blocked, or do I have to flip the switch (to blue) to block it? As it is in the screenshot, is the application not blocked? 'Txs in advance for…
-
Block apps in firewall?
Hi, If i run a software which i will want to run, but i want to have it blocked in my firewall so it does not permit the app to go to internet when i run it. Is this possible?