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Recovery Key
Hello there, I recently signed up and registered my Bitdefender Password Manager a couple days ago. Upon registration, the program suggested to save the Recovery Key in a safe location. However, I don't remember where I saved it. Is there a way to recover the lost Recovery Key ? I really need help on this one and this has…
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Password protection after subscription expires.
I am tempted to buy the password subscription. I can see the advantages but what happens if I decide not to use BD 12 months later? I assume the password manager will stop working, and I will not be able to logon to any of the websites where BD generated the password?
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Issues With BD Password Manager. Any Advice?
I've recently upgraded to Premium Security and started using Password Manager (PM) as it offered hope of sharing password with all my devices. PM is now driving me crazy, keeps asking for my vault password every time I open a new link in the same session. I've also noticed it comes up with different password options when i…
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Password Manager On Android Not Working. Any Help?
I tried to install the bitdefender password manager on my Android phone (Asus Zenfone 8) and I only get a blank screen at startup. Since I already have Bitdefender pasword manager on my PC I would really like to have it on my phone as well. As far as I can see there seems to be many other people having the same issue for a…
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How Do I Import Passwords From Enpass Into BD Password Manager?
I have tried exporting as a json file but when I try to import I get a message that the file type is not supported. I then tried exporting as a CSV but got multiple errors on the import.
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Bitdefender Password Manager Filling In Details Query?
Hello, I'm planning to buy Bitdefender Password Manager, but before I do, I have a quick question. When I log into my online banking page it asks me to input (for example) the 3rd, 7th and 9th characters of my password. Does Bitdefender Password Manager input these characters automatically? Thanks.
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Password Manager on iOS
Does anyone know if Password Manager works on iOS? I've got it working on a desktop within Chrome using the extension. iOS Chrome doesn't have extensions. So no autofil. Can I get password manager passwords and usernames to autofill on my iPhone/iPad? If not, can I access my password manager wallet to copy and paste…
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Is There A Way To Put The Accounts In Alphabetical Order In BD Password Manager?
Is There A Way To Put The Accounts In Alphabetical Order In BD Password Manager?
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"Send Feedback" option does link to generic help page
Not sure if this is the right forum to send feedback to Bitdefender about their products. In PM, I find an option to give feedback ("Feedback senden"). This link brings me to the generic help page for customers with the known FAQ. From a customer perspective, this does not look like feedback is welcome at Bitdefender.…
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PM action icon hidden
In some text entry fields, the Bitdefender PM action icon is not selectable because it is below another action item of the website, e.g. an action to hide/unhide the password. Kasperky PM is smarter and places it's action item (the key) beside the existing action item. Can you do this, too? Example: your own login page
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I Can Not Use BD Password Manager On Different PCs (Home And Office). Any Reason?
When I was using the 90-day trial of X, I was using it on both my home computer and my office computer. Even though it didn't work on sites like Twitter and Bloomberg, I decided to buy it. After I bought it, when I entered the master password on my home computer, it said wrong. I thought I couldn't remember it and asked…
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How Do I Display The Password Manager And Add My First Password?
How Do I Display The Password Manager And Add My First Password?
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How To Load My Passwords Saved On Microsoft Excel To Password Manager?
Can't figure out how to load my passwords saved on Microsoft Excel to Password Manager. I got as far as User name, Password and Recovery Key. I saved it as csv and text. At a lost on both.
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log in on password manager every time I open Firefox browser
I recently installed Password Manager on my PC as a Firefox Add-on. But every time I open Firefox now Password Manager wants me to log in....which is pretty dam annoying. The old "Wallet" didn't require this. Is there anyway I can turn off the login requirement in Password manager every time I open Firefox? Or is it…
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"Password Manager is ready to use" keeps popping up
Anyone know why? The browser extension is already installed?
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How do I get rid of having to login to Password Manager everytime I open my browser?
I just installed Password Manager and every time I open my browser I have to login. It's very frustrating and time wasting. The FAQ says I need to change a setting and also check the "Remember me" box. I've checked the "Remember me" box every time and it doesn't remember anything. I can't find any settings icon anywhere.…
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How can I keep password manager on?
Is there a way to not have to log into password manager every time I turn my computer on? I would rather I stayed logged-in all the time!
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Password Manager On A Shared Total Security Subscription
I have shared one of my 5 licences with my cousin. I also share my VPN with her. My question is: Could she buy a Password Manager licence without having to buy her own Bitdefender licence? I use 2 of my Total Security and 3 of my VPN licences. My understanding is, unless I'm wrong, that my Password Manager is a single (one…
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Password Manager and IOS 16
Hi I have downloaded/installed PWM from the Apps store for my iPhone running IOS 16. How do I use it on my phone? If I go into the App and click on an entry it doesn't go to the website and auto-populate as it does in Windows. I have tried opening an app and hoping it would auto polulate but it doesn't seem to do that…
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Not Sure If Password Manager Is Operational
able to give the the password and confimation, but nothing shows me if the information is working...
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How To Sync Password Manager On My Mobile And Tablet?
How To Sync Password Manager On My Mobile And Tablet?
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Why must I sign in every time I close my browser.
Why must I re sign into pass word manager every time I close my browser? I see post from reps. of BD saying that it would be fixed.
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Migrating Passwords
Is there a simple method to move saved passwords from google and more importantly Kapersky Password Manager to Bitdefender Password Manager. When I have tried I have been informed to create an Excel spreadsheet, populate it with over 210 passwords. Too laborious and time consuming and a major issue if Bitdefender REALLY…
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Can I resize the password manager window (Firefox)
I use the notes feature of password manager. But when I try to edit a note i can resize the text area BUT only to the size of the relatively small password manager window. At the moment I cut & paste to another editor, cut and paste back to Password manager. Seems pointless to have a text editor that is resizable but only…
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Please stop the POP-UP AD for New Password Manager on Total Security
For your information, Bitdefender is now pushing a new version of password manager (as shown in the OP) that is a separate product from Total Security (may require separate subscription). What included in Total Security is the older Wallet function. However, I do not need any Password manager. I also already turned off…
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Is there a quick way of importing password data from TrueKey to Bitdefender
Is there a quick way to import passwords from TrueKey to Bitdefender's password manager? The csv files are not compatable, so is there a quick way of uploading the data, without having to enter each one individually or edit the csv file with each one. Thanks
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Chrome extension for password manager not working, any ideas.
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Why do I have to login to the Bitdefender vault every single time I open up my browser?
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Logging on another PC - Error 409 - user_exists
Hello everyone, I've tried the password manager on two PCs (Win 10 and 11) and one Android Phone and faced no issues so far. But on my 3rd PC, whenever I log in with my Bitdefender account to sync it to the password manager, it keeps asking for a new master password. Tried to add my initial master password thus resulting…
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Please stop the POP-UP AD for New Password Manager on Total Security
For your information, Bitdefender is now pushing a new version of password manager (as shown in the OP) that is a separate product from Total Security (may require separate subscription). What included in Total Security is the older Wallet function. However, I do not need any Password manager. I also already turned off…