-
I have BD Total Security. Purchased Premium Security to upgrade
When I activated my New Premium Security it showed the activation date (Oct, 2021), but is still running the Total Security. Will it automatically start running when my subscription for Total Security runs out (Dec, 2021)? OR Do I have to uninstall the Total and re-activate the Premium? It looks like I lost 2 months of my…
-
I cannot backup my MacBook with Time Machine. Have I some malware or something in MacBook?
Bitdefender blocked backup operation, and noted: "An unauthorized app attempted to access your backups. App: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd We blocked the app to prevent it from altering the content of your backups." I scanned that backup file, but Bitdefender announced there is no…
-
How do I get my BD app to display main screen on boot, instead of the BD accout login screen?
After my last update, when I boot, the bd login account screen comes up like I don't have an account. I tried uninstall, reinstall, and now the bd account screen still displays at boot, but the main screen shows "loaded" in the apps tray. But it still still not open, and I have to do it manually as well as take the bd…
-
Bitdefendef Security
Because I have Netgear Bitdefender and whatever else that I set up with installation, do I still need Verizon Secure and McAfee virus protection?
-
Hide IP Adrees Safari in iPhone
Hi there: Would some one clear a doubt for me: Should I enable the Safari's security tool "Hide IP Address" when I use Bitdefender's VPN, so creating a double shield of security or, on the contrary, could cause incompatibility issues? Thank you.
-
What settings has been applied by Bitdefender?
Hello, I did a vulnerability scan and a recommendation popped up saying: "disable auto login after automatic restart" I tried tweaking the settings myself to get the recommendation to dissapear, but it kept showing up after every scan, so I let Bitdefender change the settings instead and clicked "fix". After that I didn't…
-
BitDefender, usb docking, dual monitors not working, blinking black
Helping my friend - He just bought a new MSI laptop for work. He has a usb docking station with dual monitors. updated to the lasted windows update and geforce display driver. Everything was working. His company had him install a corporate version of bitdefender where he doesn't have admin rights. As soon as he did that,…
-
Daily web threat attacks on my PC
Hi, Every day since Oct 30, BitDefender has been notifying me that it blocked at least one Web Threat on Port 80 of my Windows PC. The messages say: "Web threat Attack.HTTP.NSE.1 detected on xxxxxxxx was blocked on Port 80" where xxxxxxxx is a random collection of letters (see attached screenshot). When this started on Oct…
-
Connected Device incorrect
On my BitDefenter "Account" popup, when I choose "Protection" on the left, then "Firewall, settings", Under "Application access" and "Network Adapters" it lists "Linksys MR960" which is a router that was replaced months ago with a Netgear. I cannot find where to modify this setting.
-
Application will not load
I had a change on my Bitdefender account and now the Home Scanner will not load. How do I get that feature to work?
-
Bitdefender Blocked shawspotlight.ca and www.shawspotlight.ca. Online Threat Prevention
My Bitdefender came up with a warning, actually 2, I didn't really like. So is this Shaw site Legit? Thanx :)
-
Vsserve.exe creating folder in c:\storage
Hi, Bitdefender free is creating a new directory every boot. Is there a way to disable it?
-
Repeated phishing threat notifications for "https://ny-t.r-tb.com"
I just started getting these today, several times a minute in some cases with Chrome as a browser. I found some "solutions" that involve installing additional software, which I would prefer not to use. Any help? Thanks in advance.
-
bitdefender mobile and antivirus: how to schedule scan times
Hi there, I'm trying to schedule the bitdefender scan times. How is this done?
-
How do I track my ticket?
I have had a ticket opened since August 24 and I have not heard anything from support. How do I track this ticket to get a status update?
-
Downloading files
Ok, so I'm trying to download a file which gets blocked. Then I add the URL as exception because I can't add the file since it's not even downloaded. Doesn't work. I open the quarantine and remove it from there while also making sure the option to auto except files that are manually removed is on. Doesn't work again and…
-
bdredline.exe
Hello, i have Bitdefender internet security, Version 25.0.26.89, last update 17/08/2021 11:27 i found 2 bdreline.exe process running. The first "C:\Program Files\Bitdefender Agent\redline\bdredline.exe", version 1.0.1.42, size 1.81 Mo launched from the registry key…
-
How to uninstall GravityZone on Linux?
I recently installed GravityZone on Ubuntu and unfortunately it's not for me. However, I can't seem to find a way to uninstall it. Does anyone know how I can remove this from my computer? Thanks.
-
Anti-Theft functionality not working
Hello, One of the reasons I bought Bitdefender for Android was its anti-theft functionality. Unfortunately, it is not working. When I log on to my b-d account on my laptop, I see my mobile device (correctly linked). However, each anti-theft functionality is not working. I can't lock the phone, the signal is not playing,…
-
Safepay freezes Windows - downloading pdf docs
If I use Safepay (Bitdefender VPN) & try to download a pdf document it freezes my system (Windows 10) so I have to CTRL+ALT+DEL to open up task manager & close Safepay etc. It's been like this for awhile now. Any chance of a fix Bitdefender?
-
Bitdefender removal tool needed
One of my 4 multi machine updates had a glitch in downloading and said something was wrong with the connection--try again later. There is nothing wrong with my internet connection, just this hang up that cannot be corrected. I understand that removing the old software was part of installing the new software therefore a…
-
Bitdefender Antivirus Free version strange website behaviour
After rebooting today (due to last months bitdefender update) I noticed some problems loading one of my websites. Part of my website which loads items via AJAX requests are no longer loading anymore. I thought it was something with my website at first, but disabling the protection shield "fixes" it. Since i'm the coder of…
-
Hotel Portals rendering BD on Win 10 unusable
I was recently travelling and my laptops would complain every time I connected to the internet about the hotel portals. After clicking the not now button a crap load of times, I resorted to uninstalling BD. This was maddening, and severely diminishes the purpose of me using BD. I couldn't find a way to turn this ridiculous…
-
Allowing Bitdefender to run a problematic app
Hi, I would like to install a surveillance app on my kid's cell. Bitdefender mobike security. absolutely blocks it. How can I force Bitdefender to allow the app to still run in the background? Thanks. Sharon
-
Outlook for Android grayed out message body
[{"insert":"Many, if not most of the email bodies in the Outlook app are grayed out or I have to repeatedly open the email to read it. I've stopped the Bitdefender service and the problem disappears. I have sufficient memory and my phone is less than two years old. Running Android 10. Is there anyway to exempt Outlook in…
-
File being blocked from folder
I have a rather odd issue, a game I was playing somehow managed to trigger BitDefender (the game is legit, there is nothing wrong with it, thousands of others are using it without issue, it is on steam and other services). Bitdefender then decided to delete the main file, so I tried to get Steam to verify the integrity and…
-
Appareil Android n apparaît pas dans bitdefender central
Bonjour, J ai acheté un code bitdefender total decurity pour 10 appareils (incluant les smartphones) en magasin. Installé avec succès sur les ordinateurs, une fois que j essaie l installation sur Android il demande de télécharger bitdefender mobile security et de suivre les instructions ce que je fais. Mais une fois l…
-
how is the wallet shared?
I have 4 devices: PC, 2 android tablets and 1 android phone. How is the wallet contents shared by the 4 devices?
-
False Positive?
Hi, Hi. All of a sudden I'm getting a file in the Bridge WordPress theme being reported by Bitdefender as a threat and it's blocked. An example I found online: As soon as I copy this to a text file and save, Bitdefender says it's a threat and removes it. https://strada.com.au/wp-content/themes/bridge/js/default_dynamic.js…
-
Threats for last 7 days appears to be a day behind
I've recently noticed that the Threats section of the dashboard in which the last 7 days of threats are graphed is one day behind. Today is Wednesday, but here is what my Bitdefender Central dashboard is reporting right now: I'm running on Chrome on Windows, have rebooted my system, logged out and logged in of Bitdefender…
