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Outlook issues
I just installed Bitdefender on my windows laptop, ran the full system scan and now when I open my outlook I am missing folders. How can I get them back? What caused them to disapear?
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Bdagent.exe task failing on Windows 10
When using the Task Scheduler in Win 10 today (for something unrelated to BD) I noticed that there was a bitdefender task that was failing. It was looking to start bdagent.exe and the error was that the file couldn't be found. It was looking for the agent in the "Bitdefender Security" folder. I verified that there was…
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Problem with Bitwarden
I have been using Bitdefender and Bitwarden for more than a year. Both have worked very well for me. In the last month I have had trouble getting Bitwarden to work on my personal system at home. It works fine on my phone, Work PC and even my wife's system (on same network at home). I have been working with Bitwardens…
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Bidefender password manager and website icon
Hi I recently moved from Kaspersky to Bitdefender, and if it took me a while to get more familiar with Bitdefender. There is something that i still don't get how to fix. I've got like 200 diffrent passwords to connect to different websites, apps …., when with Kaspersky i got an icon assigned to most of my password…
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Bitdefender Password Manager - best way to share my account with wife/son?
Hi. I have a Bitdefender Password Manager account. I would like to give my wife and son access to my account - just in case. What is the best way to give them access? Do you simply give them (on paper) Bitdefender password, Master Password and email password for them to gain access to the Two Factor Authentication code?…
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Vpn error 196 TunnelDcnBlockedAuth
This error was reported in january but it is still ruing my day, i can not connect to the internet, this should be permanently fixed. reinstallation did not work.
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Controlled Folder Access
I am having an issue on my Windows 11 computer where one of my main folders is continually reset to read-only. I have looked around for a solution and everything that I have been able to try has not worked. One option that I have not been able to do is use the Controlled Folder Access feature in windows. The reason for…
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ADSPower Browser flagged as trojan ?!
Hello there, today I started using my pc normally, I used ADSPower for a couple of months and never had issue nor detections, today, without even opening it Bitdefender notified me with "we are cleaning an infected resource" I click on it and then, boom ADSPowser, is possible that an antidetection browser, under a…
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BD Premium Security Plus - emailprotection - Doesn't work with outlook
I have installed Premium Security Plus on my PC wich is running Windows 11 and I try to install mailprotection for outlook. I always receive the same " Sorry someting went wrong" (in Dutch) Wath can I do to fixe this? I don't know what went wrong. Everthing go's OK untill I have to accept in the webbrowser. Than I receive…
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unable to connect without vpn
copy paste is not working, wrote a long question , sharing it via pic here
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I am using OppoReno12 pro, installed the VPN, but same is not connecting, no error is shown,
I am using OppoReno12 pro, installed the VPN, but same is not connecting, no error is shown, Location page also not coming up, Please help
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NAS drive attacked and cant access any file
My NAS is shared by my office emplyee. we all use it as our primary storage device. Yesterday we cant access to our files. its show a single exe file. I tried to scan the drive but still cant recover. plz help
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Bitdefender: Safe
I deleted from my gmail my Bitdefender: Safe folder. I didn't realize it would wipe out emails I needed. I cannot get them back from Gmail, wondering if I can get them from Bitdefender?
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can someone perfom a VPN test?
Could you look with the app "speccy" how much the CPU temp encreases after bitdefender VPN has setup a connection? My cpu tem encreases 7 degrees celcious. I ask it bec I have the impression my CPU temp has increased to much and I must renew the cooling paste. Thanks
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se voglio controllare una cartella o programma scaricato, non mi fa il controllo con " esamina con B
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Browser Automatic Sign-in Not Working; Signing out after Closing Browser
Hello, I don't use Bitdefender Password Manager; I have a separate password manager. Every time I close the browser, regardless of the timeframe, I have to log back into every website I visit, even when I select the 'Remember Me' option. I've tried adjusting settings in Bitdefender Central, Bitdefender App, and Google…
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Scans
bitdefender total security's scan rules are not defined in detail , not in the app neither on the website. i hope u may provide the answer. 1- Does a System Scan contain root kit/bios/ all file's scans , regardless of new/old ? 2- The rescue environment does not scan for the types above , why ? and why system & the rescue…
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Security Certificate
I hope someone can help me remedy this issue. Do I need to locate and delete a certificate? If so I would appreciate help in doing that. I had Kaspersky antivirus installed on a computer, but I uninstalled it and purchased Bitdefender Total Security. In Bitdefender/Notifications/Critical I am getting this message……
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Did bitdefender write protect my SSD?
Hello there Yesterday I ran a full system scan with bitdefender overnight. It found a couple of problems which it deleted. Today I can no longer delete or edit anything from my secondary ssd, when I try to give myself the permission to, I get error messages saying that the files are all write protected. Scanning the ssd…
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multiple connection errors trying to connect to scan32.com
Does anyone know what causes tis and how to stop it? chrome.exe attempted to establish a connection relying on an unmatching security certificate to scan32.com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.Add to exceptions
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How can I activate/authorize GEOLOCATION on SAFEPAY?
Good evening, I had been trying to use a portal which needs GEOLOCATION, for security, I'm trying to open it on SAFEPAY but I can't find any option about how can I allow GEOLOCATION on SAFEPAY.
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Attack timeline involving compattelrunner
Hello, I am trying to understand this sequence of events from a "threat blocked on your device" due to real time protection: 1) 05:28 Wininit.exe executes services.exe 2) 05:31 services.exe executes svchost.exe 3) 5:40 svchost.exe executes compattelrunner.exe 4) 5:41 (more than a minute later) a FreeFileSync file get…
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What is the path to start BitDefender's VPN?
I was having about a 1 second to 50 second delay for Windows 11 to display the desktop icons. The delay varied. The task bar displayed and then had to wait for the desktop icons to display. I found that the delay is being caused by the BitDefender VPN app in Win11's startup. Disabling the VPN app from startup, the desktop…
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Help with Password manager for Android
I'm a new convert to Bitdefender from Kaspersky. I've successfully loaded Password manager on my Windows computer and my Pixel phone. I can't get it working on my Samsung S9 tablet. I downloaded the software and get to the step where I need to choose a Master Password. I tried the password I used on my windows computer and…
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Settings/Manage Unique Websites Format?
Example: A user has different usernames for host1.example.com host2.example.com host3.example.com etc. Usually, doing a login to any one host, will show all usernames for all the above hosts in the drop down for username. It's random'ish if it selects the correct username, by default, for a specific host. By poking around,…
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Way to "pause" parental controlled profiles without having to manually remove exceptions?
As the title says, is there a way to "pause" parental controlled profiles without having to manually remove exceptions? For example last night I was fiddling with my child's phone and wanted to see if I could pause some of the sites I have restricted without having to delete the exceptions manually. Can I "pause" the whole…
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Vpn disconnections
Hello. Ip address keeps dropping when I go from wifi to mobile data and back to wifi. It also happens when I'm on wifi only. I have disabled all battery savings settings and all other settings that I thought could interfere when the vpn. Anything else you could think I should try?
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Why does it show
Hi there, I does my parental control show me that my kid's phone is not connected to it when it does? I'm puzzled. ?I scanned the QR code and it shows me Bitdefender on her phone however on Central Bitdefender I get a message PARENTALOFFLINE. Thanks for your advice.
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Install of Bitdefender Parental Control fail on Windows 10
The Parental Control program/app does not install correctly for me. I have downloaded the Parental Control installation program "bitdefender_windows_…….exe" and ran it. But the program does not turn up in the Windows list of installed program. Below: Screen shot from Bitdefender Central on the internet. Text translated:…
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Is it me only or the green ticks are not showing in edge/win10?
Hello, I am using bitdefender total security for quite a time now, and have the search advisor thing turned on. The green ticks come on firefox: but they dont on edge: I also saw this fix on web but it still doesnt solve the problem: Please help! TIA.
