-
Help with Password manager for Android
I'm a new convert to Bitdefender from Kaspersky. I've successfully loaded Password manager on my Windows computer and my Pixel phone. I can't get it working on my Samsung S9 tablet. I downloaded the software and get to the step where I need to choose a Master Password. I tried the password I used on my windows computer and…
-
Settings/Manage Unique Websites Format?
Example: A user has different usernames for host1.example.com host2.example.com host3.example.com etc. Usually, doing a login to any one host, will show all usernames for all the above hosts in the drop down for username. It's random'ish if it selects the correct username, by default, for a specific host. By poking around,…
-
Inflight entertainment and downloaded movies.
hello. VERY new to bitdefender. When I travel I like to connect to inflight entertainment on the airline wi-fi and their app to catch a movie. Bitdefender does not like me doing this. I had to crawl into the bowels of my setting to turn off a VPN setting (don’t know much about this) which seemed to remedy it but made me…
-
Way to "pause" parental controlled profiles without having to manually remove exceptions?
As the title says, is there a way to "pause" parental controlled profiles without having to manually remove exceptions? For example last night I was fiddling with my child's phone and wanted to see if I could pause some of the sites I have restricted without having to delete the exceptions manually. Can I "pause" the whole…
-
Vpn disconnections
Hello. Ip address keeps dropping when I go from wifi to mobile data and back to wifi. It also happens when I'm on wifi only. I have disabled all battery savings settings and all other settings that I thought could interfere when the vpn. Anything else you could think I should try?
-
Why does it show
Hi there, I does my parental control show me that my kid's phone is not connected to it when it does? I'm puzzled. ?I scanned the QR code and it shows me Bitdefender on her phone however on Central Bitdefender I get a message PARENTALOFFLINE. Thanks for your advice.
-
Install of Bitdefender Parental Control fail on Windows 10
The Parental Control program/app does not install correctly for me. I have downloaded the Parental Control installation program "bitdefender_windows_…….exe" and ran it. But the program does not turn up in the Windows list of installed program. Below: Screen shot from Bitdefender Central on the internet. Text translated:…
-
Is it me only or the green ticks are not showing in edge/win10?
Hello, I am using bitdefender total security for quite a time now, and have the search advisor thing turned on. The green ticks come on firefox: but they dont on edge: I also saw this fix on web but it still doesnt solve the problem: Please help! TIA.
-
I have Bitdefender AV Free installed, and it is blocking NOVNC on browsers
I have several instruments that allow remote control via web browser using NOVNC. Using any browser I type in a local IP and I am supposed to see the instrument screen. This was working fine a couple of months ago, but now I get a blank screen instead of the real time image of the instrument screen. I have disabled all…
-
IP VPN 66 203 112 83 always throttled emails, only this site
Whenever I am put through 66 203 112 83 IP Address, my emails say they are throttled and never send. If I immediately change to another address or do not use the VPN, the emails always immediately go through. Can this address be dropped from the VPN list? Best wishes, Grimpring
-
Why do pages get stuck on Chrome while using BitDefender?
My website page gets stuck, and all tabs stop working while using the Bitdefender Password Manager extension in Chrome. Please help and provide a solution
-
Can't connect the VPN with a Windows 7 PC
I have read and tried the solutions presented to no avail. First off, I am not a "Tech" person and struggle with and lot of directions as most answers assume that I know where or what you a talking about. I currently use Private VPN services, and "yes" it is off while trying to start this VPN., The only response I can see…
-
Which cloud server to select in Security Virtual Appliance
I'm trying to setup the SVA under Hyper-V. The documentation isn't very straight forward on which cloud server to use. Each one I've tried always shows that it's Not Connected. The SVA was already configured under my Network/Installation Packages when I first logged in. I have entered my Company Hash each time and have…
-
Exchange: Attachment filtering rule not working
Please ignore.. I found whats wrong. When the attachment rule in the image attached is active, email containing files like PDF, Excel, Images and so one… are sent to Quarantine. Is anything we are doing wrong in the Rule?
-
Are cryptominers using your device without your knowledge? from: static-hello.bitdefender.com
received an email today from "static-hello.bitdefender.com," which appeared to change the application date to today's date and prompted "grant full disk access." System preferences already had the boxes checked but were grayed out because access needs to be unlocked first. This all seems very strange to me, but if it is…
-
My email was breached- did I handle it right?
I'd appreciate any feedback from someone more experienced through myself, thanks to a pretty scary breach I'm on a personal cyber security journey and the rabbit whole keeps getting deeper. Below are the details. Thanks in advance What happened- Personal email was compromised, likely source being the email provider who had…
-
Anti-Tracker 'dead' after Win11 Restart
Every time I restart Win 11 and open Edge, the Anti-Tracker is inactive. All the buttons and knobs say it should be active but I to go into the Manage Extensions and turn it off then back on. Everything is latest version, as far as I know; and I have run 'Repair', 'Rest' on Edge and reinstalled Bitdefender.
-
Scan gets stuck
I recently purchased a bitdefender subscription. When I run the scan it gets stuck after scanning 38 apps out of 90 apps. Will it finish or there is a problem or bug with my version of bitdefender. Please help
-
RE: Problems with Tabtouch and VPN?
G'day Bitdefender team! I use the betting site TABtouch for betting on the horses here in Western Australia (this betting site is exclusive to Western Australia) and since the new design/upgrade for the VPN I seem to have problems with the TABtouch site when the VPN is on. The VPN location I use is a Australia, however I…
-
Is there a way to pull metadata on the devices that were linked to my services, e.g., VPN, Password?
Is there a way to access metadata including date, time, location, devices, IMEI or BSSID? How can I access the data myself? Or, do I need to submit an Ic3, identity theft, fraud claim and/or police report in order to get a subpoena? I experienced an account takeover and SIM swap by an intimate partner that did access my…
-
how do I prevent incoming IP connections from being blocked by VPN
I run Remote management software for equipment. these devices check in on a database on my PC. I made the exemptions on my firewall and added the port numbers under the .exe files of the software that I use. if the VPN is on, no connections are made, if the VPN is off and firewall is on, the connections occur. I need to…
-
Cannot add Microsoft Office to Applications List for the Work Profile
I am not permitted to add OUTLOOK.EXE, for example, to the Application List for the Work Profile. The OK button will not light up when I select this file. I can select other files like FIREFOX.EXE, for example. My goal is to add Microsoft Office applications, Firefox and others to my Work Profile so that Bitdefender does…
-
I would like to know if I am protected by Bitdefender
I thought I would try a company other than Norton or Avast. I have gotten alerts of Maleware and Trojans. I like that Bitdefender alerts me on all my devices when someone is attempting to do something dangerous, but I would like to know how protected I am until I get the software
-
Unable to connect to M6 in France
Living in the US, I purchased BitDefender VPN to be able to watch EuropaSoccer Cup 2024 which is aired on different French TV channels Today I cannot watch France Netherlands on M6 although I am connected with BitDefender VPN to France. Do some TV channels like M6 have found the ultimate weapon again VPN? Or is there a…
-
Bitdefender for WearOS ?
A few days ago I both read an article and saw a TV news item on the poor protection and the ease by which lower end smarwatches, mostly for kids, could be hacked. While i do not consider myself overly paranoid, I did try to find a product, any product, dedicated to protect smartwatches with WearOS and did not come across…
-
Firewall VS remote server access
Greetings, For some unknown reason, this morning the Bitdefender firewall is blocking access to my work remote server drive. I can confirm that the second I desactivate Bitdefender firewall it's working again. I tried creating a rule but It failed. Anyone can help me? Thanks in advance
-
Regarding Email Protection
I have a business email and a personal email. I have Bitdefender protecting both. When I send an email from my business email to my personal email, Bitdefender marks it Dangerous. How do I mark myself as a safe sender to my personal email so Bitdefender doesn't mark me as Dangerous? P.S. The category list for this…
-
Why, when I do a complete scan of my system, does Bitdefender delete all my Outlook contacts?
-
Full Control permisson is safe ?
If I allow it, 1. Are all my activations (camera, sns, etc.) collected by bitdefender? My Data will be sent anywhere? 2. And if collected, will that data be used for improvement purposes or anything? 3. Also, why do you need permission to read the entire app screen? I don't doubt the company, but I still want to know for…
-
Bitdefender and Perforce
Will Bitdefender protect me if I am using a Perforce depot? Will Bitdefender protect me if a person sends a virus or tries to take control of my computer through Perforce? I'm also using Unreal Engine (Game Engine)