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Spyware In System Volume Information, No Action Possible
Hi all, I did a Full System Scan and a Deep System Scan and there were some threats remaining that were located in System Volume Information which BitDefender could not take action against and of which I can't find manually and delete. E:\System Volume…
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Bitdefender Total Security 2009 Size
i just reinstalled BDTS 2009 and on control panel >> programs and features it says that the size is 284 MB. before, i have it at 168 MB. is there any 1 can tell me how this can be different?
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Error Reading Plugins Path From Registry
I can't get BitDefender to update itself. It has been doing this from day 1. The only way for me to fix it is uninstall and reinstall. If I get the manual "weekly" update application and try to run it myself I get "Error reading plugins path from registry" when it tries to run. If I try to update inside BD09 it tries to…
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B-have (behavioral Scanner) Causes Everything To Crash
Hi, I am running BitDefender Antivirus 2009 on Vista SP1 (32-bit) with Outpost Firewall, Mamutu and SuperAntiSpyware also installed. When I enable "Behavioral Scanner" in Antivirus Settings, I see every app that is opened crash. Even when the Behavioral Scanner is set to low. I am attaching the error log of the same…
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Unable To See Dashboard On Bitdefender Antivirus 2009
Hello, I just installed BitDefender Anti-virus 2009 after reinstalling my computer from scratch. It was previously infected with a virus. Computer specs: Microsoft Windows XP Media Center Edition Version 2002 Service Pack 3 Acer Incorporated AMD Athlon™ 64X2 Dual Core Processor 4200+ 2.21 GHz, 2.00 Go RAM At installation,…
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Activity Scanner
The Network Activity monitor "graph" is showing nothing, while the File Activity graph constantly shows activity. This was working before I installed a new network card/adapter. Before that, I was connecting to internet using on-board LAN. Any ideas what may be causing this? Also, I've noticed that my CPU usage is running…
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License Support Problems?
Hi everyone, I am new to the forums but have been using BitDefender AV Plus v10 for about 2 years now. I decided to extend my renewal of the aforementioned product but this is where my problems started. I have sent email after email (with no reply), tried to chat one day on 5 different occasions and eventually got through…
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Re-boot?
Hi, I am using BitDefender Internet Security 2009. A few days ago, a message popped up saying that I needed to Re-Boot, to finish the upgrade?.. But now everytime I Re-Boot, after sometime, it asks me again??.. it is doing this everytime I start my laptop??. Can someone please help me??..I am using vista ultimate sevice…
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I'm Sick Of Installing Bd Av 2009 :@
hi I have purchased for bd av 2009 for 3 pc .. and honestly the process of installing bd is too hard ! it's run now in 2 pc ok after I made format for one of them but I still can not install it in the 3rd .. I made format ,, I have used Windows Install Clean Up for uninstall Nort*n .. I have delete any nort*n related…
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Vault
Hi, I would like to know how to retrieve a file put in a vault. See picture attached, it seems I have only 2 choices: add file or destroy file !? Thank you for your answer.
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Trojan.inject.ia =>no Action Possible!
Hi there! I found a trojan infection in our friends' PC. They called me to help them a bit, since their PC stopped responding. I've run an online scan with BD since I consider it to be the best AV tool out there. It found the trojan "Trojan.inject.ia". I've tried deleting it, renaming it, changing the .dll into .mov and…
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Bitdefender On Windows 7
Hello Guyz .. i've just joined a moment ago i have some trouble about BitDefender Internet Security 2009 on my Windows 7 BETA build 7000 .. 1. when i'm check my system in Action Center (previously Security Center on Vista), shows notification about Windows not detect any anti-spyware program installed, but when i'm look…
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Windows Vista Bsod With Corrupt Registry
A nightmare. BitDefender 2009 (I paid for 2 year license!) crashed saying there a problem and I need to reboot. I rebooted. The computer never came back up! I get BSOD everytime I try to boot. No option worked - safe mode, last best configuration - nothing works. All I get is a BSOD with a "Registry Corrupt" message.…
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Help! Virus!
Hi, I have vista ultimate 32 bit. BitDefender Internet Security 2009, Recently, everytime I start up vista, my antivirus software BitDefender Internet Security 2009, blocks a virus ... goasi.cn/ex/a.php Does anyone know what this is??, and how can I remove it, it is very annoying??..Please can you help me?? Regards Riptorn.
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Reseller Login
I signed up to be a reseller, received the registration and activation acknowledgements. Can someone tell me how to login as a reseller? Partner pages tell me I do not have "Acces" to them. Normal login shows no indication I am a reseller. There is no obvious place to enter reseller's ID. No one answers my email. 24 hour…
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Bd 2009 Tray Icon Won't Open
I am having a problem opening BD 2009 by clicking on the icon in the tray in the lower right corner. When I left click on it to open, nothing happens. If I right click the icon and hit "show" nothing shows. Sometimes if I restart the system it is fine other times it is not. Any suggestions?
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Network Printer Issues
All of a sudden the firewall will not allow me to print to my network printer. I have gone through the setting and do not see where to allow it. Can someone provide some assistant at getting my printer to work? If I turn off the firewall it works.
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Bit Defender Is Disasterous
After numerous attempts to get you software to work, I am finally fed up enough to unload it and take the loss. Actually, your uninstall program doesn't work, so I had to restore my system to get it off and it still in slowing my system down. I pay good money for broadband and refuse to let you product slow it down to dial…
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Red X's In Email
Since installing BDIS 2009 my emails have red X's in them and I can't open attachments. I didn't have this problem before. Please help. I run XP and IE7. No email client, I go directly into my Comcast account.
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Show Log Button Not Working
When i select the "Show Log" button in any of my performed task windows nothing happens. No log appears. No window opens. No message of explanation or error. The only evidence i notice is if I have my task manager open to view running processes I see Windows Explorer process (explorer.exe) open and close. There is no…
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Antiphishing - Does It Work Forsafari
Hi, I installed Safari as a web browser as it has colour management I was just wondering are you still properly protected by BD in this browser?
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Adding A Pc In Network Tab
Hey everyone, I just recently bought bitdefender total security 2009 for 3 PC's on my home network. I am having trouble connected these in the "network" tab. When I click to add a new PC, I can see the name of the PC I am trying to connect with, but it tells me that it doesn't have bitdefender installed or it isn't…
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Threat Scanner Service
I am currently testing the top 5 internet security packages to see which one I like best. So far Bit Defenbder is a good runner up, but there are two things I don't understand. 1) No matter what settings I activate or deactivate in BitDefender, the "Threat Scanner service" does not run in Vista x64 (and is set to manual)?…
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Can Not Send Mail In Thunderbird
Since installing BD internet security 2009 I have not been able to send email through Thunderbird (I do receive all my mail), but I can through Outlook Express. Somehow my SMTP port got set to 0. I reset it to 110 but that did not help. I get the message "an error has occured while sending mail. The mail server responded:…
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Can't Enable Firewall
I just installed bit defender and under the security tab it says critical warning. It says firewall is disabled in red and whenever I click fix, nothing happens.
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Bitdefender Encountered Problems While Processing The Files Below
For anybody who was having this issue, I was as well but I figured out a solution that worked for me. Ultimately its a permissions issue with Vista and to fix it I went into the BitDefender directory and set both bdagent.exe and vsserv.exe to run as admin in the file properties. after setting them I rebooted and presto,…
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Sporder.exe
Hi is sporder.exe a virus? ad-aware detects this as a backdoor virus! I ran a virus scan on http://www.virustotal.com/. The result follows. http://www.virustotal.com/analisis/47640df...d23560457d5c2e1 5 of 32 scanners detect this as a virus! Also how could I delete my uploaded images on this forum? I have an image uploaded…
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Pc Crash With Bd Ts2009
Hi! I've install perfectly BitDefender Total Security 2009 on Windows Vista Ultimate x64, but once it the installation ended, the pc started to crash, everything freezes and i have to force reboot. This happens every hour or halfhour i turn on the pc. I've tried to uninstall and even format the pc, but the problem is still…
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Bd Not Moving Files To Quarantine
BitDefender Antivirus 2009 is not following my settings of "Move to quarantine" (second action is set to "Deny access and continue") when detecting "infected" files. They are simply being deleted. Permanently. This has now happened on a number of false positives and i have no way of recovering the lost files. How am i to…
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Undetected Virus
I have bitdefender 2009 and I know my comp is infected coz I see some .exe's being copied to my external drives like Flash disks. It doesn't affect external Hard drives. I had a flash drive scanned by Mc af** and it gave me the following: 3/11/2009 2:20:57 PM Deleted explorer.exe G:\FunnyVideos.exe W32/Generic!floppy…