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Auto-renewal Issue (another One)
It seems that a lot of people have the same problem as me, well the point as everyone states is that i wasn't even warned that i was going to get billed for a product that i didn't even liked due the lack of support, i purchased Bitdefender last year to test it, but i wasn't aware that purchasing the AV was the same thing…
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Need Some Help
Hi there, so we bought Bitdefender 2012- and lost the packaging. So how do I find the Key code/ liscense key??? Thanks.
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Forgot Password
I wanted to make some adjustments with my setting but everytime i try i'm asked for a password which i forgot> ... Is there a way to retrieve my password or a way to reset it..I need to make these adjustments...i love this Bitdefender Total Security 2012 i'm using...Any help would be greatly appreciated Thank You in…
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Renewing 2012 Without Upgrading To 2013?
How to do you renew Bitdefender Internet Security 2012 without upgrading to 2013? I am happy with 2012 and simply want to buy a new license so that I can use it for another year. Thanks
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Ts 2012 Pasword
There must be an easier way than posting in the forum to get to reset our passwords for the BD security. Lol! Help resetting would be much appreciated. Thanks
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Bdis Toolbar Not Showing In 64bit Browsers
BDIS Toolbar not showing in 64bit browsers.Including Waterfox 18 and Opera 12 (latest versions). This is a little disconcerting, because BDIS 2012 is 64bit version and updated to latest version - 15.0.41.1747, can't Bitdefender guys do anything? I feel unsafe; and FF 32 bit doesn't perform that well on 64bit Windows 7.
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Vsserv.exe Causes High Disk Utilization
Ryan Goode posted this back in Feb 2011: "After being on for a few hours, vsserv.exe begins high amounts of disk i/o which causes the machine to slow to a crawl. Memory and processor usage seem to also fluctuate at this time." I have the same problem. With nothing else running, the hard drive is getting hammered. Task…
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Bitdefender 2012 - Windows 8
I am probably s.o.l - but thought i would ask - i purchased the software(mentioned) last year - online, BEFORE i purchased my new laptop(HP Pavilion g7 ) ...i got the new laptop last week, which has windows 8...today i broke the seal on my bitdefender, popped it in the laptop and tried to load it - seeing as how i have…
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Autoscan And Autopilot Always Desactivates When I Turn Off My Computer
Hello, each time I turn off my computer, when I restart it Bitdefender says I have security issues that need to be resolved, the autoscan is turned off, so I turn it on and by the way I turn the autopilot on also. But they are always desactivated after I restart the computer!! I must also say that my computer crashed just…
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Bdis 2012 64 Bit Offline Setup
I'm proably going to update my OS to Windows 7 64 bit, I live in India and my license is for BDIS 2012, anything I should know? Say, regarding installer/license etc. ? I have Athlon II X2 260, 4 GB DDR3 ram.
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Web Browsing Issues
Hi, I have a paid version of Bitdefender 2012. Sometimes I will visit webpages and Bitdefender says they are not safe to view and will not allow me to view, but I happen to know that they are safe. Is there a way to temporarily over-ride Bitdefender when it is incorrect like this? I usually have to just exit the entire…
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My Credit Card Has Been Charged Without My Consent!
I received an email on the 28th of janury stating: Dear ******, Your payment for your online order placed on http://www.bitdefender.com on 2013-01-28 23:16:44 has been approved (order reference number: 15214669). I was asleep at this time and I don't check my email every day considering how much spam ends up there. I log…
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Bsod Points To Bdis 2012?
I was installing OnOne software suite and then bam! BSOD...BlueScreenView pointed me towards BDIS 2012 as the possible cause of the BSOD. What should I do? /applications/core/interface/file/attachment.php?id=10967" data-fileid="10967" rel="">Crash_List.html
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Log Of Events
I am running Internet Security 2013 bought in Nov 2012 as an update for the 2012 version. I cannot find a log of actions taken by the programme, which was present on the old version. Scans are always 'today'. System scan appears to work OK, but where is the log of actions/updates etc? Anyone any ideas?
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Unexplained Charge To My Credit Card
Hello, So super frustrated right now. I just checked my credit card account and say that bitdefender had charged me. I thought that I renewed/upgrade my bitdefender already using a different card. It would appear that perhaps my 2012 license had auto-renew, which must be default because I certainly did not personally set…
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Deploy Bitdefender Settings To Multiple Machines
Hello, I was wonder if it's possible to deploy Bitdefender settings to multiple machines that have Bitdefender 2012 installed. For example, maybe there's an option via console or command line to do so. But ideally, would be nice if I could copy settings from one machine to another. Or export settings from one Bitdefender…
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Maintance My Bitdefender
when it will be solved?
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Stop! Bitdefender Blocked This Web Page.
Why Bitdefender Total Security 2012 is blocking the following site ? It is a test automation tool documentation. http://selenium.googlecode.com/svn/trunk/d...java/index.html
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Bitdefender Window
Mmmm guys ?! what is that thing ? are you serious ? How do i close that annoying window ? and NO i don't want to move it i want to CLOSE it ... Look at the Attachment . Thanks ...
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Popup Which Directs To Ad For New Bd 2013 Stays On Top
My wife and I both have BD 2012 Anti-virus and lately have noticed that a large white rectangle which occupies about 1/4 of the screen has been popping up. I take it that it is an ad for the new BD 2013 because when I click anywhere inside it, it takes me to this website:…
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Program Upgrades
Good Morning, i would like to know if program upgrades for Security Essential are done automatically or not. I am using a licensed version: v. 1.0.13.802
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Still Waiting For Help
I submitted a log file on this past Sunday for Ticket ID:201211301000527 and haven't received a reply. My husband's computer was infected with the FBI Moneypak virus which Bitdefender did not catch. I can't run a full system scan or download or open attachments. We really need to get this fixed. Does it usually take this…
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Cant Install A Game
When I try to open the install bit defender does a background scan and I can't open it. I added the link to the excluded file and folders,but it still blocks it? What do I do?
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Switching Off Of Auto Pilot
Hey i have installed Bitdefender 2012 about 2 months ago and now when i open bitdefender 2012 it shows the auto pilot is OFF and autoscan is disabled and auto update is off... I have to switch it on every time i open my pc.. is this normal or something had gone wrong???
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Webpage Print Out Has 'bitdefender' Printed Over It
When I print out a webpage the words 'Bitdefender Internet Security 2012' appear on the print out, covering over some of the webpage details. Win7, Chrome, Bitdefender Internet Security 2012 (obviously) and HP Printer. I've googled and only found one reference to it on this forum: The staff response was to turn off the…
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Repair After Update
Why is it that my OS requires me to do a complete BitDefender repair after EVERY update that required a system reboot? Is happening with increasing frequency - almost weekly. If this continues, I will not renew my license.
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I Forgot The Password Of My Bitdefender!
Please help, I uninstalled Bitdefender Internet Security for many times and cleaned all the registry and folders, tried to reinstall, but still need the password to change settings...
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Password Reset
I have lost the password for the offline use of my Bitdefender, so I cannot change the settings (like enable "on-access scanning"). Is there a way to retrieve it from my Bitdefender account or something? I need it to fix a "critical issue". Thank you
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I Forgot My Bitdefender Anti Virus Password
What should i do to reset it?
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Need To Reset Settings Password
Hello, Can any tell me how to reset the settings password. I need to make some changes to the settings..