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Early Renewal Problems
I renewed my copy of Bitdefender and updated to Bitdefender 2013 a while ago using the special offer of 3 PCs for $39.95. Everything went smoothly but now I noticed that my Bitdefender license is going to expire. I'm not sure what has gone wrong but any assistance would be much appreciated as I do not want to be left…
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Bitdefender Windows 8
Christian I've a problem and I sent a PM have many days. Can you answer me? I'm a new costumer 2 weeks...
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Not Off To A Good Start
Based on a recent article, I thought I'd give Bitdefender a go. Unfortunately, this software and I aren't getting along very well. First, as my computer stays on 24/7 I want to schedule scans and updates so I won't be bothered with them when I am using the computer. I've looked in several different places but have yet to…
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Want To Upgrade To Windows 8, What About Bitdefender?
I've got a Windows 7 Ultimate machine, 64-bit, with Bitdefender Internet Security 2013 installed on it. How does Bitdefender fit into this? Will it attempt to stop me from upgrading my machine? I assume that it would try to do something to interfer with my upgrading. Am I correct?
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Congratulations, Bitdefender.
After testing several security suites, I chose bitdefender for its safety features and usability. Bitdefender Internet Security has a very beautiful interface, and is an award-winning suite the most prestigious companies. I trust Bitdefender. Congratulations, Bitdefender.
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Explorer/windows Freezing After Update.
Hello I recently received a big product update for TS 2013 and i decided to run windows updates too... After doing both Windows started to behave weird and mostly explorer started to crash along with inconless (paper icons) on desktop and start menu. Also random explorer freezes and aps. I decided it was time for a full pc…
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New Bd 2013 Installation
I have installed and registered BD Internet Security 2013 on an XP platform. Having had this PC for some time before opting for BD as an alternative AV product, the boot up gives a different appearance. All the desk top icons are shown as the generic blank file image and slowly, one by one they convert to their own…
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Combining Two Licences
I currently have an active licence for Total Security with many days still remaining. I recently bought a one year license for Sphere. Is there a way to combine these two licences so that I get a new key combining the time from both? Thanks in advance.
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Successive Installs From Cd Rom On Top Of Old Installations
Please, a friend of mine had done successive installations of Bit Defender on top of older installations from the CD ROMs she had purchased, culminating in the latest installation of BD 2013. When she had problems opening BD from the desktop icon (which tried to open BD 2012), I deleted it for her and deleted the older BD…
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Vsserve.exe
I have about had it with your product after several years of use. VSSERV.EXE has crippled my pc when it is running for 30min at a time. I cant get anything done. How do I get rid if this or tell me how to remove your product. I did updates and send you the results of a the "STANDALONE SUPPORT TOOL LOG" and have gotten…
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How To Stop The Bitdefender Blocking My New Software
Hello admin staff and others, I am new to this forum. I have a problem here: I installed a new software to my computer but I could not run it because bitdefender thinks the new software is malicious and blocks it. Could you please help? This new software is called Maths Practice Exam Creator. I bought it so that my…
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White Icons And Freezing Up In Win7 64bit
I've been using Bitdefender Total Security 2012 all year (2012) with no errors and had no intention to update to version 2013 till my key expires in late Jan 2013... however on Friday 23rd Nov, i decided to backup and reinstall Windows 7 64bit on my computer, with the fresh install of Windows I installed Bitdefender Total…
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Google Chrome Settings
In my google chrome browser I noticed in settings that there is a checkbox for "Enable phishing and malware protection" under advanced settings. I have this box checked. Should it stay checked or am I going to have a problem because of additional protection, even though I didn't install anything? I think this is just…
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Slow Start Up Windows 8 Pro After Install Bitdefender Total Security 2013
Hi Sir, I installed windows 8 pro and bitdefender total security 2013. So after reboot then too slow over 30 minutes. I used bitdefender total 2013 v. 16.22.xx , please investigate and suggest me to fix this issue. Thank you very much. I don't need to change for new antivirus. It's the best but why has problem with windows…
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Bd Total Security 2013 Tray Icon
I was reading in a forum thread where one of the posters was complaining about his Bitdefender tray icon or the one on the taskbar was white in color. The only color mine has ever been with "Total Security" is white. Is that the color that it's supposed to be, white? I know that some of the other products have different…
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Virtualbox - Vt-x/amd64
I bought recently the Bitdefender and unfortunately I am having problems. While it is installed I can not use VirtualBox. Returns the message that vt-x/AMD64 is being used by another program.
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Bd And Avangate
Hello, I've just tried to use PayPal for license payment but have not been successful because of some Avangate crap. It still wants to registed my credit card in order to finish transaction. I don't need to do it because I have enough money on my PayPal account and just want to spend them... This is ridiculous situation!…
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Microsoft .net Reinstall Problem
OS=winxpsp3 Due to some problems in API for Gemalto GCR5500 smart card reader, I was advised to reinstall .NET subsystem. Complete uninstall was succesfully (with Microsoft .Net Framework Setup Cleanup utility). When I start dotnetfx35_SP1_full installation, it failed. I try to install .NET one by one. dotnetfx_1_1.exe…
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Scan With Bitdefender Missing In Right-click Window
Today I noticed that I can not right click on a file in My Computer/My Documents...etc..'Scan with Bitdefender / Only option is File Shredder ? How can I get the 'Scan with Bitdefender' option back ? This PC BDIS2013 - XP Pro SP3 TiminAz
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Bitdefender Interface Will Not Start
I just installed BitDefender and it refuses to open up its interface. What is weird is that the agent is running in Windows the process list but when I double click on the desktop icon, the interface will not lauch. When I click on the icon, the cursor turns to "busy" for a few seconds and then back to the default arrow…
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Toolbar &firefox
I had firefox 16 and now 17 with bit defender internet security and now bd windows 8 security and the toolbar doesn't show?is it compatible?its works fine with ie and chrome.
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How Do I Block Any Installation Of Application, Software, Tool, Utility Etc
Using Bitdefender how do I block/restrict the installation of any application, software, tool, utility etc using their extensions exe, msi, msu etc
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Tool For Taking Backup Of Settings For 2013 Version
For Bitdefender 2011 and 2012, there was a tool named "Magnus" for taking the backup of settings which can restored by the same tool. In Bitdefender 2013, how can I take the backup of settings for re-installation? Magnus for 2013 version compiled or not?
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Help!help!help! - How Can I Uninstall Bitdefender From My Mac? -
How can i uninstall BitDefender from my Mac? As i try from bitdefender.dmg install/uninstall program with no success... I would be very grateful if technical support help me asap as in 5 days my registration finish. ============ Here is my info: OS X 10.8.2 Mountain Lion BitDefender Antivirus for Mac [ registered User in…
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How To Send Full Scan Reports To Bank
My bank account was "hacked" and my bank asked me to do a full system scan and send them the report. did the scan but cant find a way to attach the scan via email.
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Bitdefender Can Be Terminated Very Easily
Hi, There is at least one known (thanks to Rampant) application http://processhacker.sourceforge.net/ which can easily terminate BD services at anytime. We are waiting for an immediately response and fixing. Regards
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Bdr-im01.gz And Friends
Can I delete these [related] files from the root directory? What are they for? Regards, Chuck Billow
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Can You Use Combofix With Total Internet Security Installed?
Dear Bitdefender forums. I want to use Combofix because it is the most powerful scanner from my understanding and what my brother has told me who works in Computers. I do not know if it is ok to use while Bit defender Total Internet Security 2013 is installed and if you can even use it how do you go about doing it? Thank…
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Have Paid For Bitdefender Antivirus 2013 But Was't Delivered
Dear BitDefender, I used to have BitDefender 2011, and my licence expired. So, I have purchased BitDefender 2013 via internet and paid by wire transfer, following your instructions. The order was given 5 days ago and I've confirmed with my bank that it has been processed. I'm still waiting for any word from your part. I…
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Bitdefender Hinders Windows System Restore
I am using Bitdefender Total 2013. I tried to disable all services in the AV module. Somehow it still hinders the system restore to fully work completely restore fully and it fails to restore. I am using Windows 8 Pro 64-bit. What is causing this?