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Unable To Access Website
To start off, I'm running Bitdefender Total Security 2013 on Windows 7. I'm having trouble visiting a website which I suspect Bitdefender is blocking for some reason. I have tried disabling all of my firewalls, using different browsers, emptying cache, disabling autopilot mode, adding exceptions to the firewalls, etc. and…
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Total Security 2013
Recently purchase BD total security 2013 and it seems to be runnig fine on my windows 7 system if a little slow on startup. However i installed it also on my sisters dell inspiron running xp and it has slowed down completely. It now takes like 4 minutes for her laptop to startup and once open it takes forever for firefox…
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Unknown Device My Bitdefender Account!
I have a question about my account Bitdefender. So one by one. Install the program. I log on through a program or browser to your account, and what do I see? And no I can see apart from your computer (where the machine is installed Bitdefender) a few other add-on devices that do not know and will never completely have not…
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Goflex Home And Bitdefender.
Hello, the above tag says it all. 'GoFlex Home' is a network storage device. Quite common. Mine is a measly I terabyte, but it does its job well, as an external Hard drive, and USB Hub available to all the computers on my network. As a result, I have a mass of directories ( not folders ) and files ( not media ) stored on…
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Quick Scan
I have Total Security 2013 (with auto update ON ... so always updated) . When I do an Antivirus Quick Scan it is taking between 20 to 30 minutes . It used to take about 3 to 4 minutes . What is wrong ? . Regards from Downunder . AussieJohnno
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Where Is File Encryption Option In Internet Security 2013
I for the life of me can't find File Encryption option in Internet Security 2013. How do I access this feature? I looked at all the documentation and all of them tell you to go to Privacy Control and click Encryption tab. I don't have encryption tab in there. I've attached the screen shot for your reference. Any help is…
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Bd Is 2013
Hello, i just installed BitdefenderIS 2013 but my old Monitor doesn't get the background colour bright enough. So, is it possible to change the background colour (defalt is black) of the application into an more friendly one like blue? Thanks in advance for a reply, tEmP
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Forgot Parental Control Password
Hi guys, I've forgotten my Bitdefender Total Security 2013 parental control password. How can i reset it ?
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Ticket Id:201302211019219.. I Sent Bitdefender 2013 To Wrong Email Id..plz Help
i bought bitdefender 2013 for my uncle but by mistake sent it to .......@gmail.com instead of .......@gmail.com..help asap
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Glad That I Found This Forum
WOW...am I ever glad I found this forum. I'm using Norton Internet Security right now and there are some things that I am not happy with. Looked up "Best Internet Security Suites" on the internet and BitDefender came out on top on a few of the reviews. Now, looking at this forum, I'm seeing many problems with installation,…
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Back-up Tool(magnus) For Bitdefender 2013 Line-up
When Magnus tool for bd 2013 line-up release?
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Internet Connection Issues After Installing Ts2013 Lifetime
Ok, Quick rundown, Running Windows 7 Pro, I use a wireless connection to the whole house router installed in my home, I used BitDefender AV 2012 all last year, loved it, so when I saw the option to buy the Internet Security 2013 Lifetime Version, I figured, why not, its been golden thus far, so I paid the $$ online,…
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Videos Keep Downloading Even After Closing Firefox Or Google Chrome.
Hello, I just signed in because I have a weird issue, so this is my first post here: Recently I've noticed my internet connection suddenly was getting very slow, I thought it was some problem with my internet provider but the problem was getting very frequent. I use a program (a Win7 gadget) that helps me monitor my…
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Bitdefender Erratic Behaviour Towards Streaming Traffic
Hello to everyone here in the Bitdefender Support Team in the forums. I've been trialling Bitdefender Internet Security 2013 in all my 3 computers, my first license (Laptop one) will expire in 5 days (The rest of them, 10 days), and in that date, i intent to acquire a license thought my ADSL Provider for each of my 3…
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Pc Freeze When Using Ccleaner
Don't know if this problem is caused by CCleaner or BitDefender. The problem in my case is quite simple but none the less quite annoying. When I use CCleaner to delete my traces, it seems that BitDefender starts scanning the files CCleaner is about to delete. As a result it takes hours for CCleaner to complete, most often…
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Vsserv.exe Delays Opening Notepad And Other Apps
Opening any program can take 30 seconds after booting my PC. ie, Notepad, Metapad (Notepad replacement), Firefox browser, Postbox (desktop email) This business PC is used for email and web browsing only, no games nor office applications. (emails + file downloads only) CPU vsserv.exe is running at 2%-5% and no other…
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Avc Hv Problem (windows 7 - 64-bit)
Dear forum, I was going through my devices and saw a warning for my PC. When I clicked on the Icon, I saw a message to trouble shoot a problem with Bitdefender AVC HV driver. I tried to apply the fix, which did nothing, and even ran a repair of Bitdefender. The problem persists. Any idea what AVC HV is and what it's…
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Parental Control 2013
Version: BitDefender Total Security 2013 Enabled Parental Control and this has applied itself to every account on the computer. Any ideas as to how to remove parental control once activated?
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Download Manager Scanning Configuration
Hi - I just downloaded Bitdefender and want to make sure that it works with all my programs before registering. I am usinging a download manager (IDM - Internet Download manager) that has a feature to scan downloads and need to know how to use Bitdefender with this feature. Where would I find (i.e., folder and file name)…
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Windows Taking More Time To Boot
With the latest product update windows is taking more time to boot up. don't know if any has observed that
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Bd-f Internet Security 2013 Wont Accept Autoscan
Thanks Christian for replying I did exactly as prescribed in your instructions. The pop-up window does not come up asking for a password anymore (that's fixed) but when I click on autoscan it does not enter that mode...autoscan will not turn on. Anything else I should be doing? Any help Thanks
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Activation Problem
Hi, I did not get any activation link to my email. Look at the attached message. thanks
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Slow Internet And Slow Computer
Hi, For the past month or so my computer has been getting slower and slower (internet and office included). I know it is not the internet provider because I've used it in two locations with different internet providers and its been slow in both. My Office has also been acting up and crashing. Even Google sometimes doesn't…
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Cash During Quick Scan
The program always crashed when it performs a quick scan It is first time to me to try bitdefender total security using 3 months trial from facebook site disappointed from crash and also slow menu during choose a file from exclusion from scan slowing the Internet
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A Request To Christian
Hi Christian Hope you will be fine. Kindly allow me to add/update the contents in the topic Links Of Bitdefender Products And Services, A Comprehensive List. You can simply allow me only to add/update it or open it for all users replies. I want to add more links to the said topic. So instead of sending you the links and…
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Ts Türkish Language
Hi. " /> I could not find a Türkish Langauge Link How Can I Download To Turkısh Language.Can you give a Link Pls ? Thx
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How Do I Change My Login Email?
How Do I Change My Login Email? It is not available to change in my web Bitdefender panel. Thank you.
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Accessing Support Using An Alternative Machine
Today I tried to report a problem on my Windows-7 machine using another, XP, machine. What a disaster ! The support tool tried to find system data from the XP machine and when I tried to cancel the whole thing it locked the XP system up and I had to reboot. This is a nonsense system - one ought to be able to skip the…
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Restricted Account
Revealed a problem in the limited user account, you can access your account Bitdefender, from the label of the main window, through the shortcut widget, no access. Why, you can access via the main window? This is unacceptable.
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Problem With Licens
Hi i got problem with licence i buy securiti 2013 up to 3 pc and is only work on one. please help