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Loss Of Serial Number
Recently purchased Bit Defender Internet Security 2013 (20th December 2012) I have mislaid my serial number and cannot find it on Bit Defenders website as I keep receiving a message " This service is undergoing maintenance. Please check back again later." I was reinstalling Windows 7 after using Windows 8. I thought I had…
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[escalated] Privacy Settings - Tab Spacing
There is no spacing between tabs under privacy control settings. The text all runs together. This is a gui issue so I opened it under general. If you think it should be under privacy then please move it. The id theft protection tab is similar to this. The only difference is that instead of being in a group, it is a single…
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Hide Activation Key
Hi there, Is there any way to hide the key of bitdefender internet security 2013, in windows 7. i tried the solution, which i got from below mentioned link: http://forum.bitdefender.com/index.php?showtopic=33876 but its now working Thanks
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No Support On Home Protection Forum.
Hi, I would just like to know why does no one bother with answering any of our questions on the home and home office section of the forum, plenty of questions being asked about bitdefender plus av 2013 and zero support but on the business section there is plenty of support and help. There are thousands of users that use…
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Consumer Tech Support Vs. Business Tech Support
In looking around the Bitdefender Forums, I have noticed that while the consumer forum goes for weeks at a time without a tech support presence, the business forums have continuous tech support. I am pretty sure that the vast majority of Bitdefender users are retail customers. So, what's wrong with this picture? Could it…
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Windows Support
I'm new here be gentle! I wish to buy Bitdefender but I need to know if it supports a Window XP machine and Windows Vista machine? And can I buy one copy for both PC's? Thanks
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Fake License From Www.bitdefenderstores.com
this is my first time to purchase anti-virus online paid by paypal but the license does not work the site looks exactly like the official bitdefender site I was sure that I going to buy from the official site the main image the logo even the site name god what can I do now?
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[resolved] Bitdefender Installs Popups?
I logged in to my computer this morning and was greeted by ads on my desktop from Bitdefender. The first is a white box with no way to close it with the text "Threats to your privacy keep diversifying. Your e-mail, your messaging, your entire Web presense and activities can be targeted." After about 10 minutes of being…
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Windows8 + Bdis2013 (or Win8security) = Very Slow Photo Opening
Hi everyone, As you see by number of my posts I am new on BD forum, though not so "new" as BitDefender User. Lets say that I've been using BD products for a long time - last 3 years continuously without switching to competition + few years ago. On my main machine I am using BD Internet Security, first it was 2011, 2012 and…
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Bitdefnder Insight
When Is Bitdefender Insight App Going To Be Released? Waiting for it Eagerly.
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These Files Can't Be Opened
I get the error message "These files can't be opened" when I click help&support and XX days left on the lower right of the menu (feedback is fine), and also when I go to the bank websites and any kind of payment related websites where safepay is activated, the same error messages show up for every single page I open. I…
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Whole Windows 7 Computer Slowed Right Down
In common wiuth many other members of the forum I have experienced severe problems with Bitdefender 2013 on 3 different computers since installing it Internet speeds have drastically slowed, Windows Explorer can take up to a minute to load, saving files to disk often takes more than a minute, the laptop fan is often on. In…
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The Benefits Of Silent Security & Silent Technical Support
With the release of new version 2013, Bitdefender go ahead further and introduces two new concepts which helps the user's psychology and physiology......"THE SILENT SECURITY" and "SILENT TECHNICAL SUPPORT". SILENT SECURITY: It blocks/delete/quarantine all threats/attacks silently without users intervention, so the novice…
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New Bitdefender Install, New Infection!
I installed Bitdefender 3 days ago and this morning my computer wouldn't allow me to do anything but gaze at the deaktop. . I removed the HDD and reformatted it on a clean (I hope) machine. I used the /u suffex, removed and reinstalled both partitions, so it should have been clean. After reinstalling Win 7, it now won't…
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Failure To Proivde Customer Support
" /> I have initiated multiple customer support claims via embedded Bitdefender's support and via the forum, and every time tech reps responses have initially appeared initially helpful, but then communications comes to a screeching halt when the initial answer doesn't fix the problem. My forum post is under BD 2013…
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Important Sighting
NORAD reports that Santa Claus has been sighted over the Atlantic Ocean. They also report that Christian has been sighted on the Bitdefender forum. Santa Claus I believe. Christian...well, not so much. Happy Holidays.
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Windows 8 Action Center Displays Security Warnings
Although Bitdefender AV Plus is showing "all green", W8 action center has two red-warnings about antispyware and antivirus not being active. selecting "Turn on and update Bitdefender Antivirus/Spyware" is doing nothing to solve the problem. Only way to fix it so far is to do a full repair of BD. But after switching…
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[escalated] Windows Repair/restore
Christian, In its zeal to prevent an attack, BitDefender has successfully blocked doing a "System Restore" (rstrui.exe) to restore the system to a previously-set restore point. It also prevents a "Windows Repair" (In-place install). I've managed to find a work-around for the "System Restore" without having to uninstall…
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Can't Shutdown Bitdefender/shell32.dll Locked
I like to mod and theme my system which requires hacking of the shell32.dll file in C:\Windows\System32\shell32.dll . Now I try replacing that file and it says it's being used by another process, ok no prob. I kill explorer open up a terminal and run taskkill /f /fi "modules eq shell32.dll". It kills all the processes…
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Last My Bitdefender Software Password
Hi. somebody know how i reset my password in bitdefender total sec... Ihave try to uninstall and install again, but it ask for that still. How can i be gone with that and write new password? uninstall dosent work Don't the activate code.
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Lost A Month By Renewing
I recently renewed a 3 license pack for a year. There was a month to go before expiration and now that month is lost as the renewal showed 365 days. I could swear in the past it added any remaining days to the new agreement. Did I do something wrong and is there any way to fix this?
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Is This Legit?
Wanted try out the 90 day bitdefender trial, my question is if this is legit? https://www.facebook.com/bitdefender/app_118554158281905
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General Settings Password
Hi, I was wondering if you can help me to change my password because I misplaced it.. I want to turn off & on some features and when ask with the password I can't get it right. Sorry to trouble you.
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Bitdefender Not Warning Of Series Problems
I am currently testing the Bitdefender 2013 Windows 8 trial. I have noticed that, even on User Mode, the software does not seem to alert the user to problems. For example, when an update requires a restart, I am entirely unaware until I manually opened Bitdefender and look at Events. More concerning is that I am not…
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Hotmail,gmail(javascript?) Stopped Working
hello, Since i uninstalled bitdefender I'm having problems in all my browsers (so it has nothing to do with the browser) with hotmail, gmail and other javascript programs. When i try to sign in with hotmail, it keeps sending me back to the sign in page. In google, it keeps saying my cookies are turned off(which they are…
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Internet Connection Slow Down After Install Bitdefender Total Security 2013
once i install bitdefender Total Security 2013(Build 16.24.0.1682), i can immediately experience the slow down of internet on my firefox.
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The Start Menu Icons Are White.
Today, to start the update of bitdefender, the program asked to restart the windows. After this update, all programs from start menu, were white with images. The programs start menu, take some time to load the icons of the programs. Previously, the icons of the programs of the start menu, quickly appeared. Any member of…
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No Activation Email Received
I cant receive any activation email... i am already repeating to resend an email still cant receive but when i registered in this forum(needs an activation) i received anactivation in my e-mail but in the bitdefender didnt receive any? Any solutions ????
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Support?
Hi - can someone confirm the support email address? I have sent 2 emails to support@avangate.com regarding a serious matter with my recent upgrade to 2013. 1 sent on the 23rd Nov, the other on the 28th Nov - but no reply yet. thanks
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If I Donate One Of My Keys Will Recipient Be Able To Identify Me?
I purchased BD Antivirus with 3 keys and wold like to donate one. If I give it to them is there any way they could find out my name or email address associated with purchasing the software or anything at all? Currently, they do not know my name or email. Please tell me if there is any way they can find out who i am. Thank…