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VPN AutoConnect
I have just recently installed Total Security Premium and notice the VPN Protection doesn't automatically kick in; I have to press Connect. Should it not automatically connect thus making sure I am protected? Seems a bit old-school for me to have to manually connect each time. I am probably missing something so all…
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Message reçu de Bitdefender
Bonjour, J'ai reçu un mail de bitdefender me demandant de mettre à jour le contrôle parental car celui actuellement installé ne fonctionnerait plus sur windows à compter d'octobre. Je ne vois pas comment mettre à jour ce programme. Quand je vais sur central est que je demande une autre installation c'est la même version…
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Wrong Country
Just downloaded Bitdefender Total Security + VPN Say my computer is based in Austria when I'm based in Australia! Hence, I cannot connect on my ipad or iphone to Australian content How do I change VPN address to Australia please? Many thanks
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Bitdefender Free vs criptominer
Hi, Is Bitdefender Free also effective against cryptominers on websites? Thanks. Nunzio
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What does the "Scan only applications" option do and should I have it on?
Basically title, new to bitdefender and I have internet security. I came across this option and was confused as I did not know whether this meant that it did not scan other applications! I do not want that! However the description makes it sound like that it scans the apps in the memory, which is great and i want to do…
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Hacker
I got an email from a hacker stating that they had taken control of my computer and webcam and had recorded my wife in her underwear. Hacker says i must pay bitcoin or they will make my life a living hell. What should i do? Please help.
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VPN connects then internet traffic stops
Internet is all working OK. I connect Bitdefender VPN and everything looks OK and it works for a short period of time (30 secs to 2 mins) before the connection drops. [no internet access]. I then disconnect the VPN and my connection comes back! I have followed the VPN troubleshooting advice but no luck. Any ideas?
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"Suspicious connection blocked" notification keeps interfering with my ability to type on the laptop
Hi, I appreciate it that suspicious connections are blocked but it's really annoying me about how it interferes with my work when I work in a public area (not all the time, but it happens) : 1) Popup notification appears -- which I cannot get rid of , and it keeps popping up (presumably cos the threat is still there on the…
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VPN
If I'm in the US and have VPN set to connect automatically, will it generally connect to a US site? After it's connected, if I go to the drop-down box and pick the United States, it finds a connection and connects, but I just wondered if it was the same one as in "automatic". Any way to tell?
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Removing a PC from protection
About 18 months ago my PC took a hard dive and I replaced it. I have YET to figure out how to remove that replaced PC from protection. It doesn't need protection anymore because it is nothing more than a pile of shredded nuts, bolts, screws, and PCB now. Edit: So I guess the question at hand is, how do I remove this device…
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Bitdefender doesn't appear in tray
Good evening, Apologies if this is the wrong category or a silly question. I have used Bitdefender for several years now and it is a great product. I recently bought a new laptop and installed Bitdefender security. The thing is it doesn't appear in my tray after i turn on my laptop. I checked startup program and it is…
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Total Security 2021 losing server connection
Hello, A few times since I've had the newest product installed I've gotten messages stating that the product has lost server connection. If I click the retry button it comes back no issue, but it happens randomly, even if I'm connected without issue to the internet. Windows 10 version 2004 Bitdefender version 25.0.3.24
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Constant advertisements from Bitdefender kills productivity.
Hello, I am growing increasingly frustrated by the relatively infrequent but equally annoying bombardment of various advertisements from Bitdefender itself. I disable it and it just unsets itself over time, probably due to an update. Is there a way to disable "special offers" and "recommendation notifications" on all…
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Optimization pop up message
Hi, It will sound like a small thing. But recently every time i open up an office application in the morning like outlook or excel Bitdefender produces a pop up telling me that it is optimised for work applications. Can i stop this, i have seen this pop up hundreds of times now, i get the message. Thanks
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Update windows 10 version 1909 to version 2020 blocked by BDTS 2020
When I want to update my windows 10 Pro version 1909 to 2020 I get an error To update I use my Administration account on my device After 90% of the 2020 update, BDTS blocks the update and is the system recovered to the 1909. Do I have to uninstall Bitdefender or how do I proceed
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adding a new device
i have 3 devices with my subscription. if i get rid of one device and get a NEW device can i add the new device to my subscription?
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Safe files function gone in version 25
I just installed my bitdefender on my new laptop and I noticed that the "safe files" function is gone. Why? is it maybe moved to another location? I personally liked that feature. Bitdefender total protection version 25.0.2.14
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Anonymous Ops
Hello, I have Bitdefender and Bitdefender VPN, all updated today 7/27/202. There is a group that calls themselves Anonymous Ops that claim they are going to hack into my PC via my router and destroy everything. Is Bitdefender able to stop this type of action? Douglas
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OneDrive for Business
On a laptop I use for work, I troubleshooted OneDrive sync issues to Bitdefender. OneDrive appeared to already be listed as an exception, so I uninstalled it, solving the issues. I would be ok settling for BitDefnder on this one machine without antivirus ( if I can use Windows Defender) but would like to still use theft…
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location showing in wrong address
my device id is showing in wrong location, how can I solve this
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Android Interface too easy to circumvent
I'm not totally sure how this is happening, but the Android version of the software is apparently entirely too easy to circumvent. I have three Android devices with Bitdefender installed, it was installed in order to prevent children from accessing the Play Store and to deny access to messaging apps. As of recently these…
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Netgear Armor vs Total Security 2020
As a loyal BD user, I am very disappointed with the way BD has rebranded --and nearly duplicated-- its Total Security solution as Netgear Armor on my new router. In order to get complete protection on my network, I must purchase a Netgear Armor subscription which *pretty much* negates the need for total Security 2020 which…
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VPN does not hide locale, system timezone, etc
Feature Request. Not a killing problem for me, but I noticed the VPN product, which seems to do a good job with things like WebRTC, does NOT spoof your locale, language, time format or timezone. These are all obtainable via javascript requests from the remote end. So that's information which could be the start of…
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Bitdefender for I-phone
Is anyone using Bitdefender on their I-Phone if so any issues, pros/cons.
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Does the VPN for bitdefender make traffic from the device to the router private?
Does the VPN for bitdefender make all traffic from the device to the router private and encrypted as much as it does beyond the router?
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Is the free version enough security?
I am using the free version. Is it enough security? Is it any shield against spyware?
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Safe files
Hi, I believe that BitDefender is blocking me from saving my engineering software working files to my working folders. Searching through BitDefender I discover references to Safe Files and it seems to me that this could be the culprit. Further searching via FaQ etc brought me to a BitDefender advice page directing me to…
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svp.skycreek.com phishing
I keep getting a pop up from Bitdefender everytime I open my Thunderbird email now, saying it blocked a phishing attempt by svp.skycreek.com. Is anyone familiar with this? I don't know where it would be in my email. It started a few days ago, but I don't know what email it could've been from. I don't open emails unless I…
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Download issues in browser
I have bitdefender total protection and for quite some time now, I am experiencing strange behavior in my browser (Vivaldi browser latest stable release) when downloading files. After a discussion on the Vivaldi forum I was advised to post it here on the bitdefender forums. The problem is that when downloading a file, it…
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How do I quickly open Bitdefender Safe Pay Browser
Hey Guys and Gals, How do I manually open Bitdefenders safe pay browser quickly? I know how to do it the long way but is there a key sequence that I can use instead of opening bitdefender then clicking safe pay? Hope that makes sense. Thanks in advance Parasite