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Where is the picture of a thief saved?
Hello, I have set to take a picture of a thief after 3 wrong attempts of unlocking my phone. Does anyone know where the picture is saved?
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I cannot get Premium VPN to auto connect
I bought the extra VPN service. It won't stay auto connected. I have to manually connect it every time i reboot. I am connected by a Wifi USB stick on my Windows 10 PC, not by cable to modem. Any ideas ?
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How Do I Run Vulnerability Scan and Optimizer On A Secondary Internal Drive?
Hello, I have a few internal HDs and I'd like to run more than just an antivirus scan on them. Is it possible to run the vulnerability scan and optimizer scan on these other drives? Thanks
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Bitdefender vs VLC media player
Hi! Not sure if this is a correct place to ask. Still... I'm having an issue with BD while playing m3u files with IPTV channels. After approx. 5 minutes of playback it causes Windows to fall into BSOD, displaying driver_irql_not_less_or_equal pointing to a bddci.sys. At this point, it happens only with VLC, other media…
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How do you prevent other family members sending invitations to install Bitdefender?
I have just purchased a Bitdefender Family subscription and sent an invitation to my daughter to install the product. It is my name that appears at the top of her Dashboard. I have password protected the interfaced to stop her turning things off etc and she doesn't know either that password nor my account password.…
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How to disable USB protection.
Hi, I need to disable a certain function in Bit Defender as I am sadly required in my work to use a USB connected (to computer) GPS device windows mobile center in order to transfer data from the device to the computer. Bitdefender blocks this due to it being old school stuff and is considered unsecure. In short, I need to…
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If we miss the antivirus
What does it mean one day without antivirus for a company (50 computers size)?
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I want to deploy on a machine but if I sell the machine, I need remove the account
If I remove the machine from my account will that not allow that machine to use my license even if the software is deployed and I forgot to uninstall on that machine?
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Notification: BD blocked suspicious connection, quickly gone and not recorded in notifications
Hi All, This morning when I switched my pc on, BD (Total Sercurity 2020) notified my me with it's usual notificationbox: BD blocked suspicious connection ! The notofication was quickly gone (I did not even get to read all info in it), but it has not been recorded by BD Desktop application, nor in the BD Central. It's like…
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Device protected But ??
I have 5 devices in my subscription, Two iPhones, One Android phone, One Android tablet and One laptop.. all seems legit for everything but the laptop. It is listed as protected in central tho no commands get sent to the laptop? When I access the laptop but defender dash board is frozen with device unprotected, device…
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Installation trouble - Amazon fire 8
Attempting to install Bit defender onto this tablet... anyone know how to install play store onto this rig? Amazon play store doesn't have the Bit Defender app. according to gsmarena.com it has the following specs PlatformOSAndroid 9.0 (Pie), Fire OS 7Chipset MediaTek MT8168 (12 nm) CPU Quad-core 2.0 GHz Cortex-A53…
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custom hosts file
This seems like a rather trivial issue but how do I specify a custom hosts file in Bitdefender. I don't mind that Bitdefender monitors a hosts file I just don't want it commenting out legitimate entries.
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Advanced Threat Defense is disabled
Hi guys, having trouble activating this in my laptop. Could not find any workaround in internet. Seeking advice from you all, please advice how to sort this out. Thanks.
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Parental Control
How can my daughter uninstall the Parental Control?
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Homeseer HS4
Two weeks ago I started getting an error when starting my Homeseer HS4 (Home automation software).. The error is that BitDefender's anti-virus is blocking homeseer.com When I look at the Firewall settings it shows Homeseer.com is showing hs4.exe has been allowed. Anyone have any ideas?
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Bitdefender found Gen:Variant.Razy malware
Today, following a lecture online of my school this errore from bitdefender. I never had problem with virus and i never pushed some strange link. file C:\Program Files (x86)\CCDC\rollbackBackupDirectory\C\Program Files (x86)\CCDC\Discovery_2019\Hermes\osgdb_freetype.dll è stato infettato con Gen:Variant.Razy.796481 ed è…
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how to copy settings?
background: Hello I have a few bitdefender box2, and several pc/laptop/phones at each locations. Each device is also running the bitdefender total security for PC, IOS and Android. How can I copy specific bitdefender settings to each devices without having to udpate them manually one by one through the GUI locally? (for…
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Problème d'installation de Bit Defender
J'ai acheté Bit Defender Total Security mais je ne parviens pas à l'installer. Je n'avais jamais eu de problèmes auparavant. C'est même moi qui le fait pour mon père et ma mère donc j'ai un peu l'habitude. Lorsque je lance le téléchargement, une fenêtre s'affiche me demandant l'autorisation d'apporter des modification à…
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List of Domain in web filtering categories?
Hi, is there anywhere i can see what is being blocked in a category? For example, what is block under social media... I know i can manually add to the block list, but just want to know
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I keep getting invaded and I dont know what to do
Even when I'm outside of my home and try to reinstall Bitdefender simultaneously I see altered system and all of these malicious software is downloaded on my account along with Skype disguised as Meet Now. HELP!
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my sub has changed from total to vpn only
i have had total since november but it says i have no longer got that just vpn i bought a year
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How to protect our site from Spammers
Hi Community Members, Let me know how protect our site from spammers. We have integrated SSL Certificate also.. This is my website URL : https://www.spotneats.com/
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Child protection feature downgraded
Has anyone else noticed that Child Protection on Total Security 2020 has major issues with basic features? There are long delays in changing screen time settings, it also does a terrible job of monitoring my son's computer use. Is this an attempt to force us to purchase the stand alone Parental Control software? Seems like…
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How to force a policy update for parental control module on endpoint
I have a child trying to access a site that is blocked. I created a whitelist entry to permit the site in the parental control console. How do I force the parental control agent on the endpoint to request a policy update? My child is in virtual class, and still cannot access the website despite whitelisting it. I have even…
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Renewal of total security 2020
I just renewed my subscription for total security 2020 (5 devices). I currently have it on my laptop and phone, but when I installed it on my daughters’ phones , Bitdefender central is telling me I only have it on 2 devices. Their devices are not showing up. When installing, should they create their own account or should I…
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Switching devices from Total Security to Family Pack
My Total Security subscription expires on 1 January. I renewed on the 29th by upgrading to the Family Pack. In my BitDefender app and BitDefender Central, I still see the TS licences, with 5/5 devices protected, and a Renew Now request, even though the FP is right there on the same profilee. The FP shows 0/15 devices…
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GUI gone wrong
The user interface appears to yhave locked up. I am being told that I need to log in to activate the software (which has been activated for over a year) but neither the sign in nor settings buittons appear to be working~ EDIT: resolved by reinstalling
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New to VPN
So, got VPN added to my order this renewal time, people have said they're great, but I'm not sure if it's right for me. I don't have an NBN / Cable / Adsl connection, such services in my area are quite poor from a speed perspective, so i only hotspot from my mobile phone that doesn't have a static ip. I've installed the…
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BD won't let me delete file from my Main drive C
Hello My BD won't let me delete file from my Main drive C I have a administrator account. I try with the Super administrator, same The error is : You don't have permission to delete this file . I can't modify permission , because I don't have permission to change permission. REALLY!!! Anyone have a idea Thanks